Fostering effective governance through intragovernmental networks: a case of a justice, crime prevention and security cluster network

South Africa’s crime challenge remains despite substantial public sector efforts. As wicked problems, including crime, often transcend the conventional capacities of public authorities to address them effectively, the primary aim of this research was to uncover the underlying dimensions that contribute to the effective functioning of an intragovernmental collaboration network. This research adopted a case study approach to delve into the structure and efficacy of the South African Justice, Crime Prevention, and Security Cluster. The chosen methodology and insider access to senior management produced rich descriptions not previously available to offer a conceptual understanding of balances and trade-offs required during a mandated and directed collaboration. Findings offer enhanced understanding, contributing to overcoming traditional barriers in public administration networks and reforming traditional hierarchical structures to offer meaningful governance alternatives or improvements to existing structures. Specifically, this study reveals gaps in the intragovernmental network and offers insights for governance and performance enhancements. Findings emphasize the importance of fostering a collaborative culture based on performance and accountability. The study underscores the need for more robust network directives, clarifying roles and responsibilities, and enhancing leadership attributes. It stresses the importance of efficient coordination, collaborative capability, and shared purpose. The study also suggests cluster-oriented budgeting and greater involvement of key stakeholders, including civil societies, research institutions, and academic establishments. These findings contribute to improving government-led networks in addressing complex challenges