Linkage Between the Core Service and Academic Achievement

This study investigates the relationship between the core services with academic achievement in private institutions of higher learning. The core service is especially important to the institutions of higher learning in Malaysia as they are gearing themselves to become exporters of premier education services. Aresearch framework was developed and hypothesis was posited and tested. Data was collected using the survey method. Survey questionnaires were hand-delivered to the respondents who volunteered to be participants in this study. A total of 331 representative samples of the population were obtained from the private institutions of higher learning by using the private institutions of higher learning directory as a sampling frame, after dropping numbers of private institutions of higher learning, which had ceased their operations. The data were analyzed by using descriptive statistics and inferential analysis. Statistical analyses used were the Pearson correlation and multiple regressions. Descriptive statistics were also employed. The results revealed that the core service has a relationship with academic achievement. Therefore, it deserves to be monitored and tailored appropriately in order to enhance organizational performance through academic performance. In conclusion, this study provides an insight into further understanding on how to enhance organizational performance by implementing excellent the core service management practices and simultaneously gives due emphasis on the academic achievement

Supply chain integration in broiler contract farming and business performance: Knowledge based view perspective

This concept paper aims to investigate the relationship between knowledge sharing practices within and between business partners as a framework for integration, and to examine the effect of these practices on business performance. Data will be collected from broiler contract industry in Malaysia.SPSS (Statistical Package of Social Sciences) will be used for data analysis. Three knowledge related constructs (internal knowledge integration, knowledge integration with growers, and knowledge integration with integrators) will be examined towards business performance.Further, these three variables collectively will explain relationship towards business performance.The relationships will be identified to support for the effectiveness of knowledge based collaboration. Managers can use this as a tool to conceptualize how their business can develop internal integration and collaborative relationships with their trading partners

Total Quality Management Practices and Technology Transfer in Malaysian Public University

It is widely accepted that the implementation of Total Quality Management (TQM) as a management philosophy has significantly contributed to good management practice in business organization particularly in the manufacturing and service sectors. The applications of that concepts, techniques and tools have been successfully tailored to non-profit service or government-based organization. In the context of higher education institution, it has been seriously debated by the TQM scholars and academicians on the issue of to what extent TQM can be applied and how relevant its practices are to higher education\u27s core business i.e. teaching and research. Despite having sufficient knowledge and research on TQM implementation in the scope of manufacturing practices and administration-related services, it is hard to find a research on TQM, which focuses on the scope of R&D at a university. This gap has to be filled because the management of research is a critical topic for universities worldwide. For developing countries such as Malaysia the need to have good management practice in R&D is even greater. Without effective research management, the task of becoming significant players in the global knowledge market will become harder. Thus, the first part of this paper will discuss the applicability of TQM and propose a theoretical framework or model of TQM to suit the need of R&D context. The constructs for the TQM framework are based on previous empirical studies and the evaluation criteria of world standard criteria such as MBNQA, EFQM, and QMS ISO 9000. The TQM constructs that will be proposed are leadership, strategic planning, student/stakeholder & industry focus, data & information management, staff management, process & system approach, partnership & resource and continuous improvement. The second part of the paper will discuss the performance indicators of R&D activities particularly in the context of public university. The review of International literatures stressed that the performance of R&D activities have to be measured. The current issue related to research performance at university is the level the research output that can be transferred to the stakeholders. Therefore, this study will use technology transfer framework to measure research performance such as publication, patents, royalty and Spin-off Company. Finally, this paper will conceptually develop a model that would show the relationship between the TQM practices in the area of research and the level of technology transfer

Hubungan Amalan Pergudangan Dengan Prestasi Organisasi Pergudangan : Pengenalan Kepada Kerangka Konsep

Pengurus pergudangan meletakkan harapan besar ke atas amalan-amalan yang diamalkan supaya ia dapat menghasilkan prestasi organisasi yang membanggakan. Kajian mengenai amalan pergudangan dan hubungannya dengan prestasi organisasi kurang diberikan tumpuan padahal permintaan ke atas sektor pergudangan adalah kedua tertinggi selepas pengangkutan dalam industri 3PLs. Oleh itu, kerangka konsep yang diperkenalkan ini sedikit sebanyak dapat membantu memperbanyakkan kajian dalam sektor pergudangan.Dengan menjadikan teori RBV sebagai asas untuk kepada pembangunan kerangka konsep mengenai hubungan amalan pergudangan dengan prestasi organisasi pergudangan amat bertepatan sekali kerana teori tersebut menyokong konsep hubungan sumber-sumber organisasi dengan prestasi. Sumber-sumber organisasi seperti sumber manusia, teknologi maklumat, material pengendalian dan jaringan telah dicadangkan dalam kerangka konsep untuk diuji bagi melihat hubungannya dengan prestasi organisasi. Kerangka konsep ini amat sesuai untuk diuji ke atas syarikat yang menjadikan perkhidmatan pergudangan sebagai teras perniagaan mereka.disebabkan survival perniagaan syarikat ini amat bergantung kepada amalan dan prestasi