163 research outputs found

    Organization-public relationships practices in university setting

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    The purpose of this paper is to share the explicate and the linkages among relationship management quality indicators, of organization-public relationship were; trust, commitment, community involvement, participation and satisfaction, and types of organization-public relationship status. Data was collected by using questionnaire. It was proved that effective public relations practices makes organizations more effective and views relationship management in an even more potent role to meet corporate value enhancing objectives. In doing that the organizations need/must re-examine their OPR practices from public perceptions about how it reflect its relationships management quality and become a competitive advantage in itself

    Iklim Komunikasi Dan Pencapaian Organisasi: Kajian Kes Antara Dua Buah Organisasi Awam Malaysia

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    Kajian ini memerihalkan kepentingan proses komunikasi dalam pengelolaan aktiviti kerja organisasi. This is a descriptive case-study on the importance of communication climate in organizing work related activities in an organization

    An integrated model to measure Organization-Public Relationship (O-PR) and reputation practises in Malaysian universities

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    Public relations are seen as an important part of an organization in helping to bridge the gap with its public so that rapport can be established. Previous researches show that the practises of trust, commitment, community involvement, openness, and customer satisfaction are attributes of Organization Public Relationship (O-PR) practises. However, literature seems to suggest that much research work is needed to develop a model, valid and reliable measurement for this practise. The main goal of this research is to test and compare the model, using confirmatory factor analysis. Questionnaires were distributed to 404 Malaysian university students. Confirmatory factor analysis was done to test whether specific evaluative dimensions relationships based on a theoretical framework that reflects organization-public relationships. The research findings show significant relationships between O-PR practises and organizational reputation. We hope to predict the best O-PR practises, the study elicited that trust; involvement, commitment and satisfaction were shown to have the strongest contributions in O-PR as compared to previous research. The findings of this research will help Public Relations practitioners to measure strategic relationship management and develope the best O-PR practisepractises. The need for improvement in this area requires serious attention, especially to the practises of commitment and customer satisfaction. Conclusions as to the impact of PR as the relationship management of organizations are offered as well as suggestions for future areas of research

    Occupational Safety and Health (OSH) management systems: towards development of safety and health culture

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    The unsatisfactory OSH record of the construction industry has always been highlighted. It is because the OSH management system is a neglected area and a function that has not been pursued systematically in the construction industry. Safety is an important issue, but many employers do not feel it is vital to the success of companies. For a long time, the construction industry has been labeled as with poor OSH culture and performance. But a mature construction company is still able to perform well in safety area. This type of company usually set their OSH goals for the continuous improvement in overall. Understanding the concept of the OSH management system will help us to understand the application of OSH management system in Malaysia and legislation needs to follow by industry. The rules and legislation are always protecting the worker safety and ensuring healthy workplaces. The main purpose of the rules and legislation is to prevent accidents, ill health and injury at workplaces. This paper will discuss theoritical review on OSH management in construction industry towards development of safety culture

    Mass communication undergraduates’ perception of their communication competence for employability

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    This study evaluated the perception of mass communication undergraduates with regard to their communication competence for employability.The population sample includes 2015/16 final year mass communication undergraduates of four Nigerian tertiary institutions, namely; Lagos State University (LASU), University of Lagos (Unilag), Yaba College of Technology (Yabatech) and Lagos state Polytechnic (LASPOTECH).The method of research was survey.A five point Likert scale was adopted.A total of 452 questionnaires were administered but only 405 were usable.Descriptive analysis shows that more than half of the respondents were in moderate range in their general communication competence.The result shows that majority are mostly moderate in the four communication competence contexts (public, meeting, group and dyad) as well as receivers (stranger, acquaintance and friend) contexts. The paper includes; introduction, literature review, methodology, results and discussion as well as, implication and conclusion and recommendation for further studies.The study also discovered that communication apprehension affect communication competence.Therefore, the finding has unlocked the prospect of further studies in this area among mass communication undergraduates in Nigeria for the purpose of assessing their level of communication competence vis-a-vis communication apprehension with implication for employability. However, this paper is limited to the communication competence of the respondents

    Amalan komunikasi dalam pengurusan organisasi

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    Amalan Komunikasi dalam Pengurusan Organisasi di Lembaga Kemajuan Ikan Malaysia (LKIM)

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    This is a study on communication satisfaction among employees in Fisheries Development Authority of Malaysia (LKIM). Among others, the purpose of this study is to examine the relationship between dimensions in communication satisfaction and job satisfaction. A numbers 133 employees were selected as respondent from three level of scheme, of which represented the managerial and professional scheme, service support I and II. Data were obtained through a set of self administered communication satisfaction questionnaire which was adapted from Down’s communication satisfaction questionnaire (CSQ). Descriptive and inferential statistics were used to analyze the data. Results indicated that, first there was an expli relationship positive relationship between communication satisfaction and employees job satisfaction. Second, the level of communication satisfaction among majority of the respondent are moderate on the communication practices. Thirdly, there are no significant different between demographic factors with communication satisfaction. Fourth, study also revealed that there are diient influences among factors of communication satisfaction dimensions with dimensions of job satisfaction. The major finding of this study was the impacts of relational-informational dimension are greater than informational dimensions and relational dimension toward the level of job satisfaction. Result of the study shows that the three dimensions of communication satisfaction explained 50 percents of job satisfaction. The nine factors in communication satisfaction, the predictors of job satisfaction are supervisory communications, information quality, Interdepartmental communication and information on organizational perspective. Based on the finding, it is recommended that LKIM should increased their effort toward channeling quality information and effective two ways communication in their communication process Effective feedback should also be practiced. This will helps to further improved work process and indirectly increased employee’s productivity. Considerations should also be made in involving employee’s participation in crafting organizational strategic planning and its implementation

    Iklim Komunikasi Dan Pencapaian Organisasi : Kajian Kes Antara Dua Buah Organisasi Awam Malaysia [HD30.3. R821 2007 f rb].

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    Kajian ini memerihalkan kepentingan proses komunikasi dalam pengelolaan aktiviti kerja organisasi. Bagi penyelidikan ini dua teori digunakan sebagai panduan teoritikal penyelidikan. This is a descriptive case-study on the importance of communication climate in organizing work related activities in an organization. The theoretical framework for describing the communication phenomena is based on the Open Systems Theory and Weick’s Organizing Theory

    Newspapers and disaster risk reduction in Nigeria: A review

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    The main purpose of the paper is to discuss the media role in disaster risk reduction.The role of mass media in the society cannot be overstated. It has been identified as a key stakeholder as it informs, educates, mobilizes, and entertains among other roles.As an agent of development, media is identified as a crucial factor in disaster management.The paper examines the role being played by Nigerian newspapers in curbing flood devastation.With the growing frequency and devastation of flood disaster globally and in Nigeria in particular, the need for all stakeholders to collaborate is more urgent. In Nigeria, flood is the commonest disaster and a perennial problem.However, as crucial as finding solutions to this problem is, few researches have been conducted on the role of media in disaster risk reduction.The review reveals that Nigerian media is not proactive but reactive in its involvement.Findings show that media largely get involved during and after disaster occurrences, reporting human misery, tragedy loss of lives and property.Also, it is confirmed that rather than seeing self as a vital stakeholder, media still considers self as observer or passive participant. The study concludes by calling on the media to collaborate more with other stakeholders, disseminate early warning information, educate populace ahead of flood incidents and play other vital roles to complement other stakeholders efforts in reducing disaster risks

    Religion and Intercultural Communication Competence

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    The rush of international students has been increasing day by day in Malaysia. Religion is not a personal affair there and the foreigners are treated based on their religion. Several studies suggest to address religion in this regard. The aim of this study is to examine whether religion is having association with the intercultural communication competence (ICC) in Malaysian context. Literature has explored that religiosity has not been given attention by the researchers in the previous studies regarding the contributors of ICC. Although, religion is one of the crucial element behind every intercultural communication. Scholarships regarding the religiosity in terms of ICC would be fruitful for documenting the current situation of international students in Malaysia. Keywords: Religion, Religiosity, ICC
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