Stakeholder Engagement in State Owned Enterprises: Is Twitter a democratic tool?

Despite SOEs have to face the current CSR reporting issues balancing a wide range of stakeholders’ claims on accountability (Grossi & Steccolini, 2014), little is still known on how this can be enhanced pursuing by social media. In filling this gap, the present study aims to explore how and to what extent SOEs engage with their stakeholders by social media. In doing this, the study identifies stakeholders’ categories the SOEs are meeting with, the mate- rial content of SOEs CSR disclosure, and the level of debate democratizatio

Mandatory or Not Mandatory Reporting? Insights From Italian Bank Foundations

3In the Italian nonprofit field, bank foundations face an increasing demand to account for their grant activity in forms that go beyond traditional financial statements. Consequently, bank foundations have developed specific reports in accordance with a 2001 Italian law that requires a mission report to be included within financial statements. This study investigates the peculiarities of social reporting documents in terms of standards used and formal characteristics, revealing different adoption levels. Contributing to an ongoing debate, the analysis of the reporting practices underlines how the due by law on social accounting could hamper the disclosure in nonprofit organizations.partially_openopenMoggi, Sara; Leardini, Chiara; Rossi, GinaMoggi, Sara; Leardini, Chiara; Rossi, Gin

The rise of sustainability in Italian wineries: key dimensions and practices

Previous studies on sustainability support the idea that the introduction of specific projects and certifications on sustainability increase the quality of wine production while specific requirements enhance environmental biodiversity and efficiency considering several aspects, such as water consumption and fertilizer use. These studies are mainly based on case studies and focus in particular on the new world and the USA. Despite this increasing attention, little is still known on Italian wineries considering the country context. The present study sheds the light on the emerging attention on sustainability paid by the Italian wineries presenting their novel dimensions and practices. Empirical evidences are collected through an explorative field study carried out through 21 interviews. The results show a recent rise of sustainable practices in Italian wineries in which the main focus is on environmental issues. The study also presents a comprehensive picture of the sustainability\u2010related peculiarities in the context as the Italian culture on wine

The juridification of social accounting and the transposition process of the non-financial reporting directive 2014/95/EU

Purpose – This paper aims to critically analyse the transposition implications of Union Directive 2014/95. This Directive identified the need to raise the transparency of the social and environmental information provided by the undertakings to a similarly high level across all Member States. Design/methodology/approach – The paper considers how the European Member States of the European Union (EU) have transposed Directive 2014/95 into their regulations. The focus is on the juridification of social accounting in the pursuit of creating an overlapping consensus through Habermas’s concept of internal colonisation. The paper uses qualitative content analysis to scrutinise the national laws that transpose Directive 2014/95, discussing both what has been accomplished and what can be achieved by the release of future legislative provisions. Findings – Despite the aim of Directive 2014/95 to create a common language for disclosing non-financial information, this study shows an implementation gap among and between Member States and an inconsistent picture of the employment of this Directive. Its implementation in the 28 European countries was considered a process of colonisation in implementing Union directives among European undertakings. However, the implementation process, which exemplifies Habermas’s juridification, has failed due to the lack of balance between moral discourse and actions. Originality/value – This paper contributes to the ongoing debates concerning the implementation of mandatory disclosure of environmental and social information in the EU Member States, promoting new directions for the EU’s democratic laws on social accounting. In addition, it offers an example of how internal colonisation only catalyses effects when moral laws are legitimised through the provision of procedures

The New Era of Stakeholder Engagement: Gaining, Maintaining, and Repairing Legitimacy in Nonprofit Organizations

The need for nonprofits to foster legitimacy within their communities has led to growing calls for mechanisms of sound governance based on the engagement of stakeholders in organizational activities. Previous studies have investigated the mix of governance mechanisms used by nonprofits to manage legitimacy, without paying attention to the different challenges of legitimacy these organizations face. Aiming to fill this gap, this article employs a multiple case study methodology to explore how mechanisms for engaging stakeholders in governance can be shaped by the need to gain, maintain, or repair legitimacy. The findings show that formal mechanisms based on the direct designation of board members by local stakeholders play a pivotal role in repairing legitimacy. Gaining legitimacy requires actual participation of stakeholders, while maintaining legitimacy calls for formal mechanisms that balance representativeness and competencies of the leadership

Non-Financial Disclosure Assurance: Critical Insights from the Italian Financial Services Sector

Directive 2014/95/EU was released with the aim of improving the transparency, comparability and harmonization of non-financial reporting among European undertakings. However, the Directive is vague regarding both non-financial disclosure contents and the transposition of its provisions into national European laws, making it somewhat ambiguous. This issue has been underlined by scholars, who have found the comparison of non-financial disclosures challenging and have not seen a considerable improvement in the level of transparency. This is also mirrored in the assurance process, which remains underexplored. The present exploratory study analyses non-financial disclosure assurance in the Italian financial services sector. Content analysis of the level and features of assurance of non-financial disclosures published in 2020 was conducted. The results show that the ambiguity of the Directive also has consequences for assurance outcomes, which remain limited and strictly adhere to provisions provided by national practitioner associations

Spreading Sustainability Innovation through the Co-Evolution of Sustainable Business Models and Partnerships

Sustainability innovation is often not achievable by a single organisation; even if changes in business operations can lead to great advances towards a more sustainable business model (SBM), the eectiveness of these implementations largely depends on the combined actions of the organisation\u2019s network of partners. The aim of this research is to analyse the way that SBMs and partnerships co-evolve to enhance the sustainability of the involved organisations and spread sustainability culture beyond the network. In doing so, this article presents a case study of the company Alisea as a business operating within a circular business model, along with its network of partnerships. The co-evolution of the business model and partnerships is led by enabling factors that characterise the underlying relationships. The role of cross-sector collaborations is demonstrated in terms of boosting the social and environmental dimensions of the circular business model, enhancing social and economic benefits within and outside the partnerships, and spreading sustainability culture in dierent sectors

The dynamic use of a balanced scorecard in an Italian public hospital

Purpose: This paper aims to analyse the dynamic use of the balanced scorecard (BSC) in an Italian public hospital. Design/methodology/approach: A longitudinal case study was conducted at an Italian public teaching hospital over a period of 5 years. The emergence of dynamic use of BSC was traced over a different combination of social, political, economic and organizational realities. A deeper understanding of these realities requires the adoption of a holistic approach to BSC use. Henri's types of system use (i.e., monitoring, attention focussing, strategic decision-making and legitimizing) frame this approach in a more concrete manner. Findings: This study adds to the debate on whether BSC is used for aspects other than monitoring in public contexts. The case study offers the first example of a legitimizing use of the system and a first longitudinal case study that traces a dynamic use of BSC: the use evolves from monitoring and attention focussing to monitoring and legitimization. Norms, political parties and top managers play a determining role in this process. Originality/value: Through a longitudinal approach, this study presents how BSC can be a dynamic tool steered by legitimacy pressures. The longitudinal study explores how social, political, economic and organizational context shape the implementation and the revision of BSC affecting the use of the tool by top managers. The browse of this dynamism is supported by Henri's type of use along with an in-depth analysis of the BSC literature evolution in terms of its 'static, dynamic and expected' use

When the Law Shapes Nonprofit Boards: The Key Role of Local Stakeholders

The study investigates how governance mechanisms can affect community representation within nonprofit organizations, focusing on Italian Bank Foundations where the community is on board by law. To investigate what governance arrangements increase substantive and symbolic representation, the study adjusts Guo and Musso\u2019s framework by considering several formal mechanisms for appointing board members and the residence of board members as a new aspect of descriptive representation. A content analysis of the statutes and an email survey show that formal mechanisms contribute to substantive representation, whereas descriptive and participatory arrangements enhance symbolic representation. In addition, this study explores the moderating influence of local stakeholders in appointing board members, offering a wider point of view on the relationships among the five dimensions of representation

Business model innovation in SMEs engaging in innovation ecosystems. A decoupling perspective

Digital technologies have been increasingly affecting our day-to-day activities, drastically reshaping markets and society. The diffusion of new digital technologies\u2014such as social media, cloud computing, mobile computing, 3D printing, and big-data analytics \u2013 is posing firms to challenges, creating opportunities to develop radically new business models. However, despite the growing interest towards this issue, the contribute of digitalisation from the perspective of small and medium-sized enterprises (SMEs) is still such an under-investigated topic. SMEs are considered a driving force in most national economies, contributing heavily to employment, innovation and economic growth, but at the same time they often suffer from lack of both financial and human resources. These weaknesses may be compensated by the inflow and outflow of knowledge and capital boosted by technological innovation and participation within innovation ecosystems. The aim of this paper is to understand, through the lens of the institutional theory, how both the relationships established within the ecosystem and the internal organizational capabilities of SMEs impact on business model innovation thanks to the adoption of digital technologies such as Internet of things, big data, and open data. To do so the authors carried out an embedded case study on an Italian Industry 4.0 project which involved several actors (e.g. food SMEs, universities, technology consulting companies, and Piedmont Region). First findings on this ongoing research show that innovation ecosystems could represent a strong driver for developing an innovative business model oriented to value co-creation provided that SMEs already own distinctive dynamic capabilities. Without these capabilities it would be difficult to fully exploit the digital opportunities arising from the relationships among the heterogeneous actors which are part of the project