37 research outputs found

    Rapid setup and management of medical device design and manufacturing consortia: experiences from the COVID‐19 crisis in the UK

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    The COVID‐19 pandemic caused severe ventilator shortages in many healthcare systems worldwide. The UK government reacted to this with a three‐pronged approach of importing, up‐scaling existing production and supporting new design projects. The latter two parts – labelled the UK Ventilator Challenge – included over 50 companies from various sectors including the automotive and aerospace industries. Nine multi‐partner consortia and five single‐company projects were initiated with varying approaches. This study explores lessons learned during the setup and management of these medical device designs and manufacturing consortia. A qualitative survey methodology was employed, and 32 semi‐structured stakeholder interviews were conducted. The primary data was triangulated through the collection of 42 secondary data sources such as webinars and radio interviews. Transcription and a three‐step data analysis process of thematic coding identified six lessons learned. The analysis of the data showed that a strong, appealing common goal can enable employee motivation and trust as well as align priorities across all companies involved. This facilitates the involvement and fruitful collaboration of companies with varying sizes and fields of expertise. Furthermore, selecting the most suitable employees with specialist knowledge for high‐priority projects and empowering them to make decisions can have a positive effect on project performance. The findings from the study complement existing literature on new product development and crisis management processes. In addition, the results uncover potential long‐term effects such as more openness for cross‐sector collaborations, which can serve as interesting sources for further research

    An initial framework for open service innovation adopting digital co-creation

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    The aim of this paper is to build an initial framework to support an enhancement of organisations’ open service innovation by adopting digital co-creation activities. In order to do so, this paper first discusses the nature of the open innovation (OI) and service innovation. Secondly, the question of how digital co-creation might be helpful for organisations in service innovation with an OI approach will be introduced. Thirdly, the paper synthesises OI and service innovation into Open Service Innovation (OSI) after which the research method and research results are presented: eight case studies of Finnish service organisations which led to an initial framework. The main findings are: (1)A systematic process is an enabler to OI and in co-creation, (2) Abarrier to OI and co-creation is traditionally-operating model/closedinnovation culture
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