Quadri-dimensional approach for data analytics in mobile networks

The telecommunication market is growing at a very fast pace with the evolution of new technologies to support high speed throughput and the availability of a wide range of services and applications in the mobile networks. This has led to a need for communication service providers (CSPs) to shift their focus from network elements monitoring towards services monitoring and subscribers’ satisfaction by introducing the service quality management (SQM) and the customer experience management (CEM) that require fast responses to reduce the time to find and solve network problems, to ensure efficiency and proactive maintenance, to improve the quality of service (QoS) and the quality of experience (QoE) of the subscribers. While both the SQM and the CEM demand multiple information from different interfaces, managing multiple data sources adds an extra layer of complexity with the collection of data. While several studies and researches have been conducted for data analytics in mobile networks, most of them did not consider analytics based on the four dimensions involved in the mobile networks environment which are the subscriber, the handset, the service and the network element with multiple interface correlation. The main objective of this research was to develop mobile network analytics models applied to the 3G packet-switched domain by analysing data from the radio network with the Iub interface and the core network with the Gn interface to provide a fast root cause analysis (RCA) approach considering the four dimensions involved in the mobile networks. This was achieved by using the latest computer engineering advancements which are Big Data platforms and data mining techniques through machine learning algorithms.Electrical and Mining EngineeringM. Tech. (Electrical Engineering

A quadri-dimensional approach for poor performance prioritization in mobile networks using Big Data

Abstract The Management of mobile networks has become so complex due to a huge number of devices, technologies and services involved. Network optimization and incidents management in mobile networks determine the level of the quality of service provided by the communication service providers (CSPs). Generally, the down time of a system and the time taken to repair [mean time to repair (MTTR)] has a direct impact on the revenue, especially on the operational expenditure (OPEX). A fast root cause analysis (RCA) mechanism is therefore crucial to improve the efficiency of the operational team within the CSPs. This paper proposes a quadri-dimensional approach (i.e. services, subscribers, handsets and cells) to build a service quality management (SQM) tree in a Big Data platform. This is meant to speed up the root cause analysis and prioritize the elements impacting the performance of the network. Two algorithms have been proposed; the first one, to normalize the performance indicators and the second one to build the SQM tree by aggregating the performance indicators for different dimensions to allow ranking and detection of tree paths with the worst performance. Additionally, the proposed approach will allow CSPs to detect the mobile network dimensions causing network issues in a faster way and protect their revenue while improving the quality of the service delivered