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3 research outputs found

Loyalty of on-Line Bank Customers

Author: Aaker D.A.
Aaker D.A.
Alen C.
Anderson J.C.
Andreassen M.
Evans P.B.
Fishbein M.
Frankfort-Nachmias C.
Gordon N.
Hagel J.
Homer P. M.
Howcroft B.
Jacoby J.
Keller K.L.
Llewellyn D.T.
Methlie L.B.
OECD
Oliver R.N.
Porter M.E.
Rayport J.F.
Reichheld F.F.
Rosenberg L.J.
Samuelsen B.M.
Sandvik K.
Sterne J.
Yi Y.
Publication venue: 'SAGE Publications'
Publication date
Field of study

Impact of Perceived Quality Level of HTS on Relationship Quality and Customer Loyalty

Author: Afsar Bilal․
Bai Billy
Barnes S.J.․
Bauer Hans H.
Beerli A.
Chang Hsin Hsin
Cronin J.J.
Davis F.D.
Deng Zhaohua
Dick Alan S.
Garbarino E.
Hoffman Donna L.
Luarn P.
Methlie L.B.
Morgan Robert
Oliver Richard L.
Parasuraman
Parasuraman
Ratnasingham P.
Reichheld F.F.
김창수
민보영
박은주
박준철
이동규
이문규
이민화
이용균
이한희
정철호
정효선
최용길
최원근
Publication venue: 'Korea International Accounting Association'
Publication date
Field of study

Towards client-led development of information systems

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