Could burnout be a reason behind airlines accident? An Emperical Research Study in Turkish Airlines Companies

Crew in the cockpit is important issue for preventing aircraft accident. So many research studies have been conducted to explore to figure out why these accidents occur (Merritt, 1996; Helmreich, Thomas and Sexton, 2000). But there some issue has not been so much investigated to learn relationship with the accident. Burnout is one of that issue. The aim of this study is to analyze the relationships between stress, burnout and job satisfaction. Data were collected from pilots and flight attendants from different Turkish airlines companies in Turkey. 125 surveys were accepted and  used for analysis. In this survey, the stress scale, job satisfaction scale and burnout scale were administered. After analysing to all data, study results revealed that there is positive relationship found between stress and emotional exhaustion, depersonalization, reduced personnel accomplishment, also negative relationship found between job satisfaction and emotional exhaustion, depersonalization, reduced personnel accomplishment, stress. This results means that whoever suffers from burnout syndrome in the aircraft, they may make a mistakes and airlines accident could occur. Also flight attendants might give passenger low quality service and treat them with inappropriate manner. Key Words: Burnout, Stress, Job satisfaction

Who knows? Organizational culture might be the source of job satisfaction or stress: Evidence from Turkey

Abstract: This study aims to figure out interaction between organizational culture, job satisfaction and stress. And also, to figure out which type of organizational culture becomes the source of dissatisfaction and stress driven. For this purposes, Denison organizational culture scale, stress scale developed b

YÖNETİM DÜŞÜNCESİNİN EVRİMİ VE SOSYAL HİZMET YAKLAŞIMI

Her paradigma belirli bir zaman dilimi içinde yığınlar halinde birikmiş sorunlar yumağına yeni çözümler üretmek üzere ortaya çıkar ve çözüm ürettiği müddetçe de varlığını devam ettirir. Kendisini yenileyemeyen ve çözüm üretme yeteneğini kaybeden paradigmalar ise, yerini başka bir paradigmaya bırakır. Bu açıdan paradigmalar ekolojisinde tarihsel bir devri daim yaşandığı söylenebilir. Bu devri daimin bir parçası olarak, hakim paradigma olan rasyonel ve pozitivist akımların etki alanında yönetim paradigması gelişmiş ve dönemsel ihtiyaçlara cevap üretme yeteneği kazanmıştır. Bu paradigma, farklı disiplinler ile etkileşime girerek bilimin yönetim sorunlarının çözümüne uygulanması konusunda önemli özellikler kazanmıştır. Yönetim paradigması, özellikle 2 Dünya savaşından sonraki dönemlerde kazandığı yeni özellikler ile hakim paradigma haline gelerek daha geniş alanlarda yeni yaklaşımlara zemin hazırlamış ve önemli katkılar sağlamıştır. Çalışmada, bilimsel gelişim sürecinde yönetim düşüncesinin evrimleşme boyutları dönemsel özellikleri itibariyle analiz edilmekte ve sosyal hizmet yaklaşımına katkıları ile hangi alanlarda örtüşmelerin olduğu kavramsal düzeyde tartışılmaktadır. Analiz, örgüt ve yönetim kuramlarının, sosyal hizmet yaklaşımının gelişimine etkisi varmı? temel sorusunu tartışmak üzere tasarlanmıştır. Yapılan literatür analizleri ve tartışmalar neticesinde, yönetim düşüncesindeki gelişmelerin sosyal hizmet yaklaşımının oluşumu, uygulama ve felsefik içerik kazanması açısından önemli katkılarının olduğu görülmüştür

The effects of emotional regulation and political perception on job satisfaction: an empirical research study in the Turkish health sector

This study aims to find out the relationship between emotion regulation, political perception and job satisfaction by using the Structural Equation Model and to examine whether demographic factors have an effect on this relationship. To test the model, other than the demographic variables, a 19-question scale was applied to 699 employees in the health sector in Diyarbakır, which is located in the Eastern Anatolia Region of Turkey. To analyze the collected data, Structural Equation Modeling method was used with the aid of AMOS 18.0 software. A positive linear relationship between emotion regulation and job satisfaction and a negative relationship between political perception and job satisfaction were determined. Besides these two latent variables, emotion regulation and political perception; it was found that age, sector and title contributed to explain variances in the job satisfaction variable which was at 34%. Additionally, some differences in terms of demographic variables were found. The job satisfaction of employees working in private hospitals was higher than those working in public hospitals; the emotion regulation ability of employees working in public hospitals was higher than those working in private hospitals; the emotion regulation ability of employees between the age 41 and 50 was higher than those who were younger; the emotion regulation ability of employees who had undergraduate degrees was higher than those who had graduate degrees

Effects of national and organizational culture on crew resource management :

TEZ8275Tez (Doktora) -- Çukurova Üniversitesi, Adana, 2010.Kaynakça (s. 96-107) var.xi, 122 s. : tablo ; 29 cm.The airline accidents examined show that %60 thru %80 of the airlines accident happened due to human factor. The inquries about where the human factor makes mistakes and causes these accidents refer to teamwork, communication, rules and procedures, leadership, fatique and stres, which have been gathered under the concept of Crew Resource Management (CRM) When the CRM was applied as a solution, The research, however, indicates that CRM could be infleunced by many factors, particularly cultural factors. This study is to examine the influence of cultural tendencies at societal and organizational levels on CRM across Turkish Airlines Companies. The results of the study indicate that cultural tendencies at organization level rather societal level have impact on CRM. The results imply that CRM understanding starts in organization and oranizational culture must be analizied deeply to correct deficiency of their organizational culture aspects to have better CRM results.İncelenen sivil havayolu kaza ve kırımları, kazaların oluşumunda % 60 ila % 80 gibi yüksek oranlarda insan faktörünün etkili olduğunu göstermektedir. İnsan faktörüne bağlı hataların nerelerde olduğuna ilişkin arayışlar, hataların büyük oranda kurallara uyum, stres ve yorgunluk, iletişim, takım ve liderlikle ilgili olduğuna işaret etmektedir. Bu faktörler Ekip Kaynak Yönetimi (EKY) altında toplanmaktadır. Yapılan araştırmalar da, EKY uygulamalarının farklı faktörlerden etkilenebileceğini göstermektedir. Özellikle kültürel değer, anlayış ve uygulamaların uçuş ekibinin tutum ve davranışları üzerinde yaygın etkisi olabileceğine ilişkin bulgu ve görüşler bulunmaktadır Bu çalışma sivil havayolu kazalarının önlenmesi amacıyla oluşturulan EKY prensiplerinin Türk sivil havayolu sektöründe toplumsal kültür ve örgüt kültürü ile olan ilişkilerini ortaya koymayı amaçlamaktadır. Çalışmada Türk sivil havayolu sektöründe faaliyette bulunan 5 firma incelenmiştir. Çalışmanın istatistiksel analiz sonuçları EKY prensiplerinin toplumsal kültüre oranla örgüt kültüründen daha fazla etkilendiğini göstermektedir. Bunların yanında elde edilen diğer sonuçlar EKY'nin örgüt içinde başladığını Türk sivil havayolu sektöründe faaliyette bulunan firmaların örgüt kültürlerinin iyi analiz edilmesinin, EKY açısından gerekli düzenlemelerin yapılabilmesi için gerekli olduğunu göstermektedir

Clinicians’ Social Support, Job Stress, and Intent to Leave Healthcare during COVID-19

The onset of COVID-19 has escalated healthcare workers’ psychological distress. Multiple factors, including prolonged exposure to COVID-19 patients, irregular working hours, and workload, have substantially contributed to stress and burnout among healthcare workers. To explore the impact of COVID-19 on healthcare workers, our study compares the job stress, social support, and intention to leave the job among healthcare workers working in a pandemic (HP) and a non-pandemic hospital (HNP) in Turkey during the pandemic. The cross-sectional, paper-based survey involved 403 healthcare workers including physicians, registered nurses, health technicians, and auxiliary staff across two hospitals from 1 September 2020 to 31 November 2020. The findings indicate a significant impact of ‘Job stress’ on ‘Intent to leave’ job among participants in the HP. We noted that ‘intent to leave’ and ‘job stress’ were significantly higher among the HP healthcare workers than those working in the HNP, respectively. However, workers’ ‘social support’ was significantly lower in the HP. Healthcare workers, during COVID-19, face several hurdles such as job stress, reduced social support, and excessive workload, all of which are potential factors influencing a care provider’s intent to leave the job

Anxiety, Burnout and Depression, Psychological Well-Being as Predictor of Healthcare Professionals’ Turnover during the COVID-19 Pandemic: Study in a Pandemic Hospital

Turnover of healthcare professionals’ is a rapidly growing human resource issue that affects healthcare systems. During the COVID-19 pandemic, healthcare professionals have faced stressful situations that have negatively impacted their psychological health. In this study, we explored impacts of the emotional wellbeing of healthcare professionals on their intention to quit their jobs. A cross-sectional survey design was used for this study. The respondents were selected based on simple random sampling. In total, 345 questionaries were returned and used for the analysis. Respondents were healthcare professionals (nurses, doctors, midwives, technicians, etc.) working in a pandemic hospital in Turkey. A multivariable logistic regression model was used to predict the emotions that encouraged the respondents to intend to quit their jobs. Emotions including anxiety, burnout, and depression were measured using validated scales. We found that the COVID-19 situation increased the turnover intention, especially among doctors and nurses (ORnurse/midwife = 22.28 (2.78–41.25), p = 0.01; ORdoctors = 18.13 (2.22–2.27), p = 0.01) mediating the emotional pressure it was putting them under. Anxiety related to work-pressure and burnout especially were the main emotional predictors of turnover intention. The more severe the anxiety was, the more the professional considered quitting (ORmoderate = 18.96 (6.75–137.69), p = 0.005; ORsevere = 37.94 (2.46–107.40), p = 0.016). Only severe burnout, however, engendered such an intention among them (ORsevere = 13.05 (1.10–33.48), p = 0.000)