Critical issues in sustainability - Part III

This booklet is the third of its kind and, as such, the sequel to ‘Critical Issues in Sustainability – Part I’ and ‘Critical Issues in Sustainability – Part II’. It contains several of our reflections as they have appeared in writing throughout 2020, notably but not exclusively through opinion articles. Just as much as we hope this booklet will challenge your ideas and actions and will provide you with the inspiration to change our world for the better, we hope it will be the ancestor of our and others’ future work. In any case, we invite you to let us know what you think about it and how we might join force

Co-designing tourism experience systems: A living lab experiment in reflexivity.

Stakeholders must purposely reflect on the suitability of process models for designing tourism experience systems. Specific characteristics of these models relate to developing tourism experience systems as integral parts of wider socio-technical systems. Choices made in crafting such models need to address three reflexivity mechanisms: problem, stakeholder and method definition. We systematically evaluate application of these mechanisms in a living lab experiment, by developing evaluation episodes using the framework for evaluation in design science research. We outline (i) the development of these evaluation episodes and (ii) how executing them influenced the process and outcomes of co-crafting the process model. We highlight both the benefits of and an approach to incorporate reflexivity in developing process models for designing tourism experience systems.</p

Designing destinations for good: Using design roadmapping to support pro-active destination development.

This conceptual paper develops and justifies a pro-active, design-driven approach to sustainable destination development. Using insights from design science, it helps explain the limited practical usability of concepts such as the Tourism Area Life Cycle, by noting that these often focus on an aggregated ‘topological’ level of destination design, while a focus on experiences and product development on a ‘typological’ and ‘morphological’ level is key to constitute change. The ‘Tourism Destination Design Roadmap’ is introduced, its potential to scrutinise ‘visitor flows’ is explored as well as ways in which it can contribute to developing desirable qualities in a destination, while minimising negative impacts. The paper concludes by highlighting its conceptual contribution and identifying directions for future research.</p