Leveraging User Experience Expertise for Engaging and Sustainable Social Media

This presentation discusses an evolution of our staffing model that revived our library’s Twitter account, beginning with creating a sustainable workflow to allow for more engaging content by leveraging the expertise and creativity of front line user experience staff. We’ll discuss the entire evolution from having a single librarian generating content to this team-based approach, discuss missteps, and share the positive outcomes. Lastly, we’ll discuss meaningful assessment to ensure the identifying and transmitting of key messages frequently and effectively, and sustainable expansion into new social media platforms

Evaluate: Authority and Primary/Secondary Sources

This lesson was created for a Writing 120 class where students were required to use a contemporary primary source in their upcoming assignment. This lesson covers: How can an academic library help with research? What is a primary source? Activity: review an article about ethical tourism where the author highlights the voices of native people but is not an island resident herself. Consider, what kinds of authority are used to speak on the topic? Would you consider this a primary or secondary source? Search demo: How do I use the library to find sources