Us and Me: Team Identification and Individual Differentiation as Complementary Drivers of Team Members' Citizenship and Creative Behaviors

The authors investigate team identification and individual differentiation as complementary drivers of team members' citizenship and creative behavior. As hypothesized, the results of a survey among 157 middle-management team members show team identification to be positively related to citizenship behavior toward other team members, whereas individual differentiation is positively associated with creative behavior. Moreover, citizenship behavior is found to be a mediator that linked team identification to an individual's effectiveness as a team member, whereas creative behavior is the mediating link in the relationship between individual differentiation and individual effectiveness. Theoretical implications and suggestions for practitioners are discussed

Multiple constituencies of trust: a study of the Oman military

This paper presents findings from a study of employees' multiple trust foci. Social exchange theory and the notions of conceptual and cognitive distance are used to generate hypotheses on the anticipated effects of specific trust relationships on employees' attitudinal and behavioural outcomes such as intention to quit, job satisfaction, organizational commitment and organizational citizenship behaviours. Data from Omani military personnel suggest that employees distinguish between trust in the organization, trust in their direct boss and trust in co-workers. Several important attitudinal and behavioural outcomes are predicted by these specific trust foci