5 research outputs found

    Consumers'emotional responses to service recovery bahaviours

    No full text
    Ekonomiese En BestuurswetenskappeOndernemingsbestuurPlease help us populate SUNScholar with the post print version of this article. It can be e-mailed to: [email protected]

    Tracking consumers'emotional responses during a customer complaint interaction

    No full text
    Ekonomiese En BestuurswetenskappeOndernemingsbestuurPlease help us populate SUNScholar with the post print version of this article. It can be e-mailed to: [email protected]

    Biometric Measures for Interactive Advertising Research

    No full text
    corecore