Pasienttilfredshet i en avrusningsinstitusjon for pasienter med rusmiddelproblemer - en kvantitativ deskriptiv studie

Patient satisfaction in inpatient detoxification for substance use disorders - a quantitative descriptive study The primary purpose of the study is to discover important factors for patients at inpatient detoxification by studying patient satisfaction. Data were collected from a patient experience survey carried out from 2013-2015 at a detoxification unit in Norway. The study includes 185 responses (response rate 62 %). Data were analyzed with descriptive and inferential statistics. Significant associations were found between patients’ satisfaction and all the factors of the therapeutic relationship except respect and courtesy, support and motivation, which were non-significant in this study. Conversations with therapist showed the largest effect on patient satisfaction (effect size (ES) = 1.27), followed by conversations with doctor (ES = 0.78) and compassionate staff (ES = 0.52). The results suggest that the therapeutic relationship is associated with patient satisfaction in inpatient detoxification

Pasienttilfredshet i en avrusningsinstitusjon for pasienter med rusmiddelproblemer - en kvantitativ deskriptiv studie

The primary purpose of the study is to discover important factors for patients at inpatient detoxification by studying patient satisfaction. Data were collected from a patient experience survey carried out from 2013-2015 at a detoxification unit in Norway. The study includes 185 responses (response rate 62%). Data were analyzed with descriptive and inferential statistics. Significant associations were found between patients’ satisfaction and all the factors of the therapeutic relationshipexcept respect and courtesy, support and motivation,which were non-significant in this study. Conversations with therapist showedthe largesteffect on patient satisfaction (effect size(ES)=1.27), followed by conversations with doctor(ES=0.78)and compassionate staff (ES=0.52).The results suggest that the therapeutic relationship is associatedwith patient satisfaction in inpatient detoxification

Differences and similarities between mothers and fathers of premature children: a qualitative study of parents' coping experiences in a neonatal intensive care unit

Background: The aim of this study was to explore and describe the coping experiences of parents to children admitted to a neonatal unit. Methods: A qualitative research approach was chosen, using in-depth interviews with eight fathers and eight mothers. Results: The main findings were that parents with previous complicated births had more difficulties in coping compared to those parents with no experience with complications. Coping seemed easier where parents’ opinions were heard regarding their baby’s care and when both parents were present in the neonatal intensive care unit (NICU). The main similarities between mothers and fathers were the reluctance to speak their opinions on childcare, and both experienced a sense of alienation and problems in bonding with the baby. They also needed a limitation on the number of visitors in the NICU. Differences between mothers and fathers were that fathers tried hard to be the strong partner in the relationship, and were more concerned with the mother if she was seriously ill postpartum, while mothers were more concerned for their baby. Mothers’ postpartum period was felt as more stressful if the father was not present, but mothers were also better at welcoming support from the health personnel. Conclusion: This study highlights the parent’s coping experiences in NICUs. Coping seemed easier where parents’ opinions were heard. Nurses in the NICU should take the former experiences of the parents into consideration when nursing in the NICU and planning for discharge

parental Satisfaction with neonatal intensive care units: a quantitative cross-sectional study

Background Patients and users experiences are useful for monitoring the quality of the hospital provisions and to improve health care delivery. Research results on associations between parental satisfaction and their socio-demographic status are inconclusive. We have also found a scarcity of research on the associations between parental satisfaction and standards of neonatal intensive care (NICU) services. We used the Neonatal Satisfaction Survey (NSS-8) to collect data to explore associations between parental satisfaction and socio-demographic variables and, associations between parents’ satisfaction and NICU care-services. Methods A total of 568 parents from six different NICUs geographically dispersed in Norway completed the (NSS-8). All responses were rated and analysed using nonparametric analyses and logistic regression. Results Support from families and friends is the most important sociodemographic area which links to reported levels of parental satisfaction. The most important areas for parents’ satisfaction with NICU care services include the decision making processes regarding the infant, respect and empathy from staff, and the continuity of treatment and care. Parents were least satisfied with how NICUs facilitate ongoing care for siblings, parents and infants during later stages of their hospital stay. Parents reported being in need of more guidance and training in meeting their child’s needs. Conclusion To increase and sustain parents’ satisfaction with NICU care considerations should be given to separate elements of the total provision made for affected families. This study suggests that health personnel could address the needs of all family members as these evolve through phases of their stays in hospitals; be more attentive to parents with very preterm infants and parents with long NICU admissions; provide support to siblings; and give more attention to parents’ needs for continuity of care, follow-up, and information.publishedVersion© The Author(s). 2019 Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License ( http://creativecommons.org/licenses/by/4.0/ ), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ ) applies to the data made available in this article, unless otherwise stated