ANALISIS MOTIVASI EKSTRINSIK TERHADAP PENINGKATAN PRODUKTIVITAS KERJA KARYAWAN PADA BANK RAKYAT INDONESIA (BRI) CABANG PALANGKA RAYA

Increasingly rapid competition leads to organizational awareness on importance of having qualified, integrated and high committed human resources with ability to support organizational performance in general. Thus, it is necessary for organization to look for any factors that can improve employee work motivation, one of which is by improvement on employee work productivity. From the above description, the author tries to study the influences of extrinsic motivation on the improvement on employee work productivity in Bank Rakyat Indonesia (BRI) Branch of Palangka Raya. The research aims to find out description of work motivation influences on employee productivity. In this study, the method used is descriptive method with survey method approach. Data collection techniques used by the author are library research to obtain secondary data, and field research in order to obtain primary data by interview technique. From results of this study, it indicates that the influences of extrinsic motivation has significant influences on improving employee work productivity with the calculation results of the analysis show that the determination value is 0.90, which means the level of incentives on work motivation has 100% positive influences, which means the hypothesis can be accepted

ANALISIS SWOT PADA PT HM SAMPOERNA (STRATEGI PERUBAHAN BISNIS)

The research method used in this research is descriptive method with case-study research type. The research data collection technique is survey which was carried through interviews and questionnaires with the company director and general service manager of the sales department. The collection of data obtained was analyzed using SWOT analysis. For in order to make an accurate strategy for a company to run, it is necessary to begin with reviewing the company’s strengths, weaknesses, opportunities, and also threats for the company.            From the SWOT analysis undertaken, it was figured that the IFAS value is 2,64584 and the EFAS value is  2,32827. Moreover, the IE matrix showed that the company’s position is in the concentration strategy through horizontal integration or stability. This is a state where the company is experiencing a period of growth. These results inferred that the fittest strategy the company should implement is a growth strategy through horizontal integration. It is an activity to expand the company by building market, stores, and outlet sales in as many cities as possible in Indonesia, and also to improve the products through product innovations. The result of SWOT diagram also showed that the company carries out aggressive strategy or at quadrant 1 that possesses positive value.            From the research results, it can be concluded that the company should implement SO (Strengths-Opportunities) strategy for the company to maintain the ability to survive in the business competition.

MENGUKUR TINGKAT KEPUASAN NASABAH DENGAN ANALISIS TINGKAT KEPENTINGAN DAN KEPUASAN PELANGGAN

There are quite similar reasons for debtors in selecting bank to the reasons in keeping funds. It is not merely concerning interest rate and facilities, service is also an important factor. This factor is greatly important regarding business activity between one bank and others can be said to be the same. The different thing is a matter of services.This research is located in Mandiri Bank Palangka Raya Branch. This research aims to (1) determine and analyze the level of conformity of interest level of service elements according to customers on the performance that has been conducted by Mandiri Bank Palangka Raya Branch (2) to determine customers’ satisfaction on the services that have been given so that it can assist the Mandiri Bank performance to achieve better quality improvement through determination of main priority.The samples are 100 customers of Mandiri Bank Palangka Raya Branch as the respondents using accidental sampling technique, the analysis used is customers’ Importance-Performance analysis. This analysis uses Cartesians Diagram divided into four quadrants. In this research, there are some main considerations by  Mandiri Bank Palangka Raya Branch namely (a) Teller attention to the customers, employee willingness to service the customers (b) Waiting time in the queue (c) existence of Mandiri ATM machine (d) Interest rate level given by the bank

PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN DI BANDARA

In business aviation industry, providing and performing high quality service is critical in order to give satisfaction to the customers. The service quality has become the basic in maintaining the improvement to fulfill customer satisfaction regarding to their expectations, wants, and needs. For customers expect to find what they want where they expect to, and they also need to fulfill the expectation in having a satisfying experience. This research study was conducted for two objectives, namely (a) to find out and anlyze the effect of service quality according to the response capacity, insurance, physical evidence, empathy, and competency on the customer satisfaction of the Cilik Riwut Airport customers in Palangka Raya, (b) to find out and analyze the dominance of service quality in customer satisfaction of the Cilik Riwut Airport customers in Palangka Raya. This study obtained physical evidence (X3) in relevance to the score B= 0.309 as the result in which can be inferred that the independent variable (X) stands for the service quality, showed a dominant and significant effect on customer satisfaction of the Cilik Riwut Airport customers in Palangka Raya. Therefore, this result accepted the second hypothesis (H1) as it rejected H0. In other words, the result indicated and proved that the dominant physical evidence of service quality affects the customer satisfaction of the Cilik Riwut Airport customers in Palangka Raya

Analisis perbedaan kinerja keuangan perusahaan perbankan (yang masuk kelompok lq45 dengan yang tidak masuk kelompok lq45) yang terdaftar di bei tahun 2016 - 2018

This study aims to determine the financial differences between banking companies that are included in the LQ45 group and banking companies that are not included in the LQ45 group listed on the Indonesia Stock Exchange (IDX) in 2016 – 2018. This study uses a quantitative approach. different test analysis techniques T-Test and Mann-Whitney Test. The results show that from the aspect of Return On Equity (ROE), Return On Assets (ROA) and Net Profit Margin (NPM). There are differences in financial performance between banking companies that fall into the LQ45 group and banking companies that do not enter the LQ45 group that listed on the Indonesia Stock Exchange (IDX) in 2016 – 2018. Based on the results of this study, it is recommended to investors or potential investors that in making decisions they take into account aspects of Return On Equity (ROE), Return On Assets (ROA) and Net Profit Margin (NPM). ) ) company, variables and other relevant information. The limitation of this study is that the sample only consists of banking companies that are included in and not included in the LQ45 group, the research period is relatively short, only three years. In this study, it is suggested to expand the object and research variables, with a longer period of time, so as to obtain more accurate and comprehensive results

PENGARUH MOTIVASI TERHADAP PRODUKTIVITAS KERJA KARYAWAN PADA BANK NEGARA INDONESIA (BNI) CABANG PALANGKA RAYA

Increasingly rapid competition leads to organizational awareness on importanceof having qualified, integrated and high committed human resources with ability tosupport organizational performance in general. Thus, it is necessary for organization tolook for any factors that can improve employee work motivation, one of which is byimprovement on employee work productivity.From the above description, the author tries to study the influences of extrinsicmotivation on the improvement on employee work productivity in Bank NegaraIndonesia (BNI) Branch of Palangka Raya. The research aims to find out description ofwork motivation influences on employee productivity. In this study, the method usedis descriptive method with survey method approach. Data collection techniques usedby the author are library research to obtain secondary data, and field research in orderto obtain primary data by interview technique.From results of this study, it indicates that the influences of motivation hassignificant influences on improving employee work productivity with the calculationresults of the analysis show that the determination value is 0.90, which means the levelof incentives on work motivation has 100% positive influences, which means thehypothesis can be accepted

PENGARUH KEMAMPUAN KOMUNIKASI TERHADAP EFEKTIVITAS KERJA KARYAWAN PADA PT.BRI (PERSERO) CABANG PALANGKA RAYA

Human resources will determine on the success of company activity implementation. There is an increasing urgent need for companies to obtain, develop and maintain qualified human resources in accordance with always changing environmental dynamic. This research aims to (1). To determine the influences of communication and leadership ability on the effectiveness of employees at PT. BRI (Persero) Branch of Palangka Raya (2).To find out the variable with the most dominant influence on employee effectiveness at PT. BRI (Persero) Branch of Palalangka Raya.This research was conducted at the Office of PT. BRI Branch of Palangka Raya on A. Yani Street as the research objects are the employees who work at PT. BRI Branch of Palangkaraya. Based on the partial test conducted on the variables included in the analysis model, it can be seen that both research variables, namely Communication variable (X1) of 0.377, and organizational culture (X2) of 0.363, which simultaneously have influence and significance on the effectiveness of employee working at PT. BRI Branch of Palangkaraya. Similarly, if seen partially, it is known that both variables have positive and significant influences. The communication ability performed by the employees serves as the most dominant variable on the work effectiveness of employees of PT. BRI Branch of Palangkaraya which could be seen from the amount of influence namely by 37.7%