A Study on Quality of Work Life of Software Professionals in Bengaluru City

Purpose: The earning potential of software companies depends on their employees’ productivity. To improve productivity, the organizations have to provide their employees with a pleasant working environment.  By offering pleasant Quality of Work Life (QWL) a company may retain efficient employees and keep them preoccupied with work, thereby improving productivity.    Design / Methodology / Approach: Study being descriptive in nature. Data relevant to the study have been collected by employing well-structured questionnaire. By adopting convenience sampling technique software employees have been selected from Bengaluru city. Data have been gathered from select software professionals at Bengaluru city.  Questions relating to personal profile and quality of work life are included in the questionnaire.   Findings: Result of chi-square test discloses that gender, educational qualification, type of family and working hours significantly influences the perception of QWL of Software Professionals.   Practical Implications: The result of the study assist employers to understand their employees’ perception towards quality of work life and understand the employees’ expectations thereby, management are in a positon to fulfil the expectations of the employees.  Once employees’ expectations are fulfilled dedicated and committed employees may be retained at the workplace and efficient employees are attracted, thereby productivity and profitability of an institution may improve.   Social Implications: Offering better working environment at work place may motivate employees to be loyal and committed and to put their level best for the development of an organization as a whole.   Sincere and committed employees are an asset for the institution, their efforts not only contribute towards institution growth but also growth of a nation as a whole.   Originality / Value: Data collected through questionnaire are original in nature. Questionnaire assist in understanding the employees’ perception towards quality of work life at their work place

A Study on Lapsation of Insurance Polices of Select Insurance Companies

Purpose: Lapsation is the discontinuation of payment of premia for reasons other than the death of a policy holder.  A majority of insurance companies notice that half of their policyholders do not pay their insurance premia regularly leading to an increase in lapsation of policies. Increase in lapsation not only affects the policyholders’ welfare but also insurance companies’ business growth. So, the present study was carried out to determine where lapsation rate is high and to offer solutions to reduce the rate of lapsation.   Design/Methodology/Approach: The present study is descriptive in nature. A carefully constructed questionnaire was used to gather the study's pertinent data. Data were collected from life insurance company employees in Tamilnadu using the convenience sampling method. The questionnaire includes inquiries about different policy kinds, distribution methods, agent information, and different commission structures.   Findings: Result of cross tabulation discloses that high rate of lapsation rate is noticed with term and endowment insurance policies both at LIC and private insurance companies.  High rate of lapsation is noticed under insurance policies distributed by direct sale teams of insurance companies. Further, it is noticed that lapsation rate is high in Private insurance companies, where insurance agents receive low commission. Lapsation rate is low at Public and Private Insurance companies, where insurance agents receive high and moderate level of commission.    Practical Implications: The result of the study will be immensely useful to policyholders in particular and insurance companies in general. Reduction in policy lapsation rate will assist policyholder to reap the benefit of availing insurance policies and aids life insurance companies to expand their business volume to a greater extent.   Social Implications: Life insurance companies not only safeguard interest of policyholders but also invests their excess amount of premium in corporate securities, thereby assists not only growth of industries but also Indian economy as well.  Lapsation of insurance policies may affect transfer of excess premium towards industry investment.  Thus, the present study assist to understand the reason for lapsation of policies and to offer suitable suggestions to reduce rate of lapsation and assist not only growth of insurance companies but also economy too.   Originality/Value: Questionnaire is employed for collecting first hand data. By contacting the life insurance company employees in person data required for the study has been gathered