Empowering SMEs to make better decisions with Business Intelligence: A Case Study

With the advance of Business Information Systems (BIS), irrespective of the size, companies have adopted an approach to electronic data collection and management for two decades. The advancement in technology means they have in their possessions large volumes of historical data. Large organizations have cached on this and use a range of tools and techniques to leverage the usefulness of this information to make more informed business decisions. For most small and medium- sized enterprises (SMEs), however, such data typically sits in an archive without being utilized. While SMEs appreciate the need for utilizing historical data to make more informed business decisions, they often lack the technical knowhow and funding to embrace an effective BI solution. In this paper, drawing from our experience in implementing a BI solution for a UK SME we discuss some potential tools and strategies that could help SMEs overcome these challenges so as to reap the benefits of adopting an effective BI solution

Data governance support for business intelligence in higher education: a systematic literature review

Business Intelligence (BI) is important for achieving effective decision-making in higher education. This study, however, advocated the need to support BI with data governance in higher education. The systematic literature review was conducted using a qualitative approach. The study cover 2005– 2019. A total of 483 papers were retrieved and after exclusion and inclusion criteria, two hundred and three were removed due to lack of relevance. Some of the removed papers were those written in other languages other than the English language. Finally, one hundred and eighty were analyzed for this study. Some of those sources used for the study include Scopus, Springer, science direct, IEEE explore, Web of science. The results were arranged under word cloud, word frequency, Year-source by attribute, matrix coding by methodology, business intelligence, and its benefits, critical success factor, data governance, and its benefits, an overview of higher education and need to support business intelligence with data governance. The study provides information to higher education business intelligence experts on the need to support their BI with data governance