Dream team or nightmare? Collaboration in project teams

Project teams are a contemporary organizing principle. They work on non-routine tasks. Team composition in project teams is often interdisciplinary (i.e., uniting team members from different departments or areas of expertise within an organization). Project teams face a number of challenges. In particular, collaborative task accomplishment is often accompanied by conflict in project teams. This chapter describes the specific challenges in project teams and showcases different approaches for conflict management and team development in project teams

Developing students as global learners: “Groups in Our World” blog

This case study investigates the use of online blogs as a teaching tool. A collaborative blog was implemented in parallel classes on group processes in the United States and Germany. Our goal was to connect American and German graduate students by helping them to talk about group communication and meeting behaviors. Collected data included transcripts of the messages, as well as students' evaluations of the blog (collected at the end of the project). Quantitative analyses assessed students' participation rates and the content of their postings. Qualitative analysis examined the use of the blog as a teaching and learning tool. The results showed that students interacted more on the blog than was required by the instructor. Students valued blogging as a new learning experience. We discuss the pedagogical implications of blog usage for teaching about groups and provide recommendations for instructors interested in using blogs in their own courses. © The Author(s) 2013

A sequential analysis of procedural meeting communication: How teams facilitate their meetings

How do teams facilitate their own meetings? Unmanaged (or free) social interaction often leads to poor decision-making, unnecessary conformity, social loafing, and ineffective communication processes, practices, and products. The purpose of this paper is to investigate the potential benefits of procedural communication in team meetings. The role of procedural communication, defined as verbal behaviors that structure group discussion to facilitate goal accomplishment, was examined in 59 team meetings from 19 organizations. Meeting behaviors were videotaped and coded. Lag sequential analysis revealed that procedural meeting behaviors are sustained by supporting statements within the team interaction process. They promote proactive communication (e.g., who will do what and when) and significantly inhibit dysfunctional meeting behaviors (e.g., losing the train of thought, criticizing others, and complaining). These patterns were found both at lag1 and lag2. Furthermore, the more evenly distributed procedural meeting behaviors were across team members, the more team members were satisfied with their discussion processes and outcomes. Theoretical and practical implications are discussed