E-retailing ethics in Egypt and its effect on customer repurchase intention

The theoretical understanding of online shopping behaviour has received much attention. Less focus has been given to the formation of the ethical issues that result from online shopper interactions with e-retailers. The vast majority of earlier research on this area is conceptual in nature and limited in scope by focusing on consumers’ privacy issues. Therefore, the purpose of this paper is to propose a theoretical model explaining what factors contribute to online retailing ethics and its effect on customer repurchase intention. The data were analysed using variance-based structural equation modelling, employing partial least squares regression. Findings indicate that the five factors of the online retailing ethics (security, privacy, non- deception, fulfilment/reliability, and corporate social responsibility) are strongly predictive of online consumers’ repurchase intention. The results offer important implications for e-retailers and are likely to stimulate further research in the area of e-ethics from the consumers’ perspective

Employees' perceptions of their leaders: Is being similar always better?

Using a sample of middle and upper level managers, the authors examined the effects of employee-supervisor demographic similarity on employees' perceptions of their supervisor's leadership ability. The authors also examined the moderating effects of individuals' needs for self-continuity and the status of the demographic groups on these relationships. Very little evidence was found for direct similarity effects. However, the authors found strong and consistent evidence that employees in high-status demographic groups exhibited a positive relationship between self-continuity and perceptions of their leaders when the leader was demographically similar, whereas employees in low-status demographic groups exhibited a negative relationship between self-continuity and perceptions of their leaders when the leader was demographically similar. Implications for social identity theory and relational demography research are discussed.open1