Multilevel perspectives on leadership in the African context

Despite the depth of research on leaders and leadership in the Western and Asian contexts, the study of leadership in the African context remains at a nascent stage. In this special issue, we take a multilevel perspective to review and synthesize current research on leadership in Africa in three distinct scholarly domains (Organizational Behavior & Human Resources (OB/HR), Strategy and Entrepreneurship). Based on this review, we offer specific recommendations to advance leadership research and improve the scope and rigor of theoretical and methodological approaches. Finally, we present three scholarly works that highlight the distinctive nature of leadership in Africa, including the perspectives of followership, emergence of entrepreneurial leadership in the informal sector, and a leadership style based on an African principle

Customer focus, supply-chain relational capabilities and performance: Evidence from US manufacturing industries

Purpose This paper aims to investigate the extent to which a firm\u27s customer focus drives several interlinked facets of supply chain management and their relationships to customer service and financial performance. Design/methodology/approach Drawing on diverse streams of research, the authors develop and test an integrated model in which customer focus is proposed to foster supply-chain relational capabilities, leading to beneficial performance outcomes. This study\u27s empirical validity is enhanced by collecting data from over 200 US manufacturing firms and testing the model using SEM. Findings This empirical investigation documents significant positive relationships between (a) customer focus and supply-chain relational capabilities, (b) customer focus and customer service, (c) supply-chain relational capabilities and customer service, and (d) customer service and financial performance. Practical implications This study holds the important implication for managers that, in order to be effective, supply chain partners must reconfigure their supply chains to be more customer oriented and continually develop and leverage the relational competencies in order to enhance firm competitiveness. Originality/value Interdisciplinary in nature, this study is one of the first to conduct empirical supply chain management research using multiple and complementary theoretical perspectives, including strategic management and relationship marketing in order to gain a better understanding of the nuances involved in fostering strategic collaboration among supply chain partners. © Copyright - 2011 Emerald Group Publishing Limited. All rights reserved

Manajemen Sumber Daya Manusia Strategis

Para peneliti telah menjelaskan suatu mata rantai antara praktik-praktik manajemen sumber daya manusia dengan keunggulan kompetitif, yang menyatakan bahwa praktik-praktik MSDM sejauh ini dapat mendukung keunggulan kompetitif setelah praktik-praktik tersebut menimbulkan dan memperkuat sekumpulan perilaku peran yang menghasilkan biaya yang rendah, peningkatan diferensiasi produk atau keduanya (Schuler & Jackson). Perusahaan-perusahaan dengan konfigurasi atribut-atribut sistem SDM dengan meningkatkan kompetensi yang unik, mengungkap kerancuan dan sinergis akan memiliki keunggulan kompetitif secara terus menerus melebihi perusahaan yang memiliki konfigurasi sistem SDM yang umum yang dapat ditentukan secara sebab-akibat dan tidak sinergis223 hlm; 15,5x23 c

Manajemen sumber daya manusia strategis

223 p ; 23 c