13 research outputs found
Avaliação da satisfação do consumidor utilizando o método de equações estruturais: um modelo aplicado ao setor elétrico brasileiro
The Effects of Participation Rates in Bakery Promotional Events on Repurchase and Recommendation Intention
The impact of food quality and its attributes on customers’ behavioral intention at Malay restaurants
The relationship between adult playfulness and viewers’ response to advert execution: an initial exploration
Issues in Modeling Repeat Leisure Consumption: Markov Modeling Examples
Models should be used to facilitate understanding structure in data. This article is about using models that are adequate approximations to reality if models are used. A theory and research context for Markov modeling is given for repeat holiday travel and the examination of destination loyalty. A simple Markov model based on the literature and an expanded state space Markov model based on repeat travel related concepts in the literature are presented. Analysis of travel to Turkey from the UK and to the USA from Australia, Japan and the UK confirms Oppermann's (1998a) claim that simple Markov models result in a poor approximation to reality. It is shown that expanded state space models can accommodate realism. Models producing hypothetical behavior or behavior that mirrors reality are discussed both generally and regarding repeat travel, specifically. Application of the ideas and methods presented to leisure research on matters other than travel is discussed