The Balanced Scorecard as a Strategic Performance Control Tool and Its Link to the Economic Profit Measurement- Eva and Mva: a Literature Review

The organizational performance measurement and control system is vital to sustain the business in all economic environments. Organization requires a control system that measures the performance strategically. This paper gathers the literature discussion of one such popular integrated strategic performance control system, the balanced scorecard approach (BSC). The discussion focuses on BSC approach on facilitating the implementation of organizational strategic and its link to the economic profit measures. Two popular economic profit measures, the Economic Value Added (EVA) and Market Value Added (MVA) are discussed in detail from various researchers point of view. The paper highlights the difference between these two measures and difference with the Return on Investment (ROI). The limitation of the economic profit measure is also highlighted in the discussion. As conclusion the link between the BSC strategic performance control tool and the economic profit measures are noted. This paper provides detailed discussions of both BSC strategic tool and economic profit measures based on literature review

Measurement of performance at institutions of higher learning: the balanced scorecard approach

Organisations have to confront with new developments brought about by the shift of industrial age competition to information age competition. As a result of this, certain assumptions with regard to the running and measurement of organisational performance have become obsolete. Information becomes essential to bring about new capabilities for competitive success. In the information age, it is vital for organisations to attempt to create future value through investments in customers, suppliers, employees, processes, technology and innovation (Kaplan and Norton, 1998a). Therefore, in information age, organisations need to formulate and utilise performance measurement tools that can be used to develop strategies, not only to create value for the current and future customers, but also to enhance current and future capabilities necessary to improve future performance. The tools are not only to be used to control behaviour and to evaluate past performances, but also to articulate and communicate future strategies. In brief, the objectives of this research study are: evaluate performance measurement at institutions of higher learning; assess the level of awareness and knowledge of balanced scorecard as a measure