658 research outputs found
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Rob Kling remembered: The early beginnings of social analysis of computing in the URBIS project
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Telecommunications/ transportation substitution and energy conservation. Part 1
The substitution of telecommunications for transportation is held to have major potential for increasing energy conservation within the USA, other developed nations, and even developing nations. This article is the first of a two-part re-examination of the substitution hypothesis based on research and experience of the past decade. This part examines the theoretical potential of telecommunications-transportation substitution for energy conservation, and reviews recent research both on public attitudes towards substitution of telecommunications for travel and on the operational experience with substitution experiments in organizations. Part 2, which appears in the June 1982 issue of Telecommunications Policy, examines the major factors which influence whether individuals and institutions will in fact choose telecommunications over travel, and then discusses government policy which could facilitate telecommunications substitution for travel. © 1982
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LOCAL-GOVERNMENT, INFORMATION-SYSTEMS, AND TECHNOLOGY-TRANSFER - EVALUATING SOME COMMON ASSERTIONS ABOUT COMPUTER APPLICATION TRANSFER
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COMPUTERIZED DATA-BASED SYSTEMS AND PRODUCTIVITY AMONG PROFESSIONAL WORKERS - THE CASE OF DETECTIVES
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Computer-Based Systems for Cooperative Work and Group Decision Making
Application of computer and communications technology to cooperative work and group decision making has grown out of three traditions: computer-based communications, computer:based information service provision, and computer-based decision support. This paper reviews the group decision support systems (GDSSs) that have been configured to meet the needs of groups at work, and evaluates the experience to date with such systems. Progress with GDSSs has proved to be slower than originally anticipated because of shortcomings with available technology, poor integration of the various components of the computing package, and incomplete understanding of the nature of group decision making. Nevertheless, the field shows considerable promise with respect to the creation of tools to aid in group decision making and the development of sophisticated means of studying the dynamics of decision making in groups. © 1988, ACM. All rights reserved
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Introduction to the special issue on "the legacy of Rob Kling: Social informatics as a research discipline"
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The effects of electronic meetings on group processes and outcomes: An assessment of the empirical research
In this paper we analyze the empirical research on the impacts of electronic meetings on group processes and outcomes. We define and differentiate two broad types of electronic meeting systems: Group Decision Support Systems (GDSS) and Group Communication Support Systems (GCSS). We then present a framework and method for analyzing the impacts of such information systems on groups that we develop from the literature of organization behavior and group psychology. We review the empirical research and findings concerned with the impacts of GDSS and GCSS on groups, and we compare and contrast these findings. Finally, we conclude by discussing the implications of our analysis on the focus of attention and the design of future research. Our review of the empirical research suggests that GDSS and GCSS have similar impacts on some aspects of group processes and outcomes, but opposite impacts on other aspects. GDSS and GCSS both increase the depth of analysis of groups, increase participation, decrease domination by a few members, and increase decision quality. On the other hand, GDSS increase consensus reaching, decrease decision time, increase confidence in the decision by the group members, increase the satisfaction of group members with the process, and increase the satisfaction of the group members with the decision. GCSS decrease cooperation, increase the time to reach a decision, and decrease the confidence in decisions. © 1990
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The impact of technological support on groups: An assessment of the empirical research
In this paper we analyze the empirical findings on the impacts of technological support on group. We define and differentiate two broad technological support systems for group processes: Group Decision Support Systems (GDSS), and Group Communication Support Systems (GCSS). We then present a framework and method for analyzing the impacts of such information systems on groups. We develop the framework from the literature of organization behavior and group psychology and apply it to literature of MIS. We then review the empirical research and findings concerned with the impacts of GDSS and GCSS on groups, and we compare and contrast these findings. Finally, we conclude by discussing the implications of our analysis on the focus of attention and design of future research. Five Major implications stem from our analysis: (1) there is lack of research on some important "formal" factors of groups, (2) there is a paucity of research on the impacts of GDSS and GCSS on the informal dimension of groups, (3) there is a need to move away from laboratory settings to field study in organization settings, with "real" manager, (4) more research is needed on stages of group development and on how they affect the impacts of GDSS and GCSS on groups, and (5) more research is needed to understand how the structure imposed by the technological supports affect group processes. © 1989
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