Correlation of Cultural Intelligence of Managers and Their Effectiveness in a Copper Complex in South of Iran

Cultural intelligence is one of the most efficient tools in doing tasks effectively in environments that have various and incompatible employees. Therefore, the purpose of the present study was to evaluate the relation of cultural intelligence of managers with their effectiveness in Sarcheshmeh Copper Complex. The study was conducted on 184 managers of Sarcheshmeh Copper Complex and the questionnaires were distributed among them. The collected data were analyzed by SPSS and related statistical methods. The most important finding in this study was the positive significant relation between cultural intelligence of managers and their effectiveness.and also results showed that there was a positive significant relation among the factors of Meta-cognition, motivation and behavior of cultural intelligence and effectiveness of managers, but there was no significant relation between cognition factor and effectiveness. DOI: 10.5901/mjss.2015.v6n4s2p70

Constraining Factors of Research among faculty members at Hormozgan University of Medical Sciences

Introduction: In recent decades, the major criteria for development in countries were defined mostly by research position. The first step in organizing the research subject in societies is gaining a correct perception of abilities, available facilities, and finding the strengths and weaknesses of research programs. This research was conducted to determine the constraining factors of research among faculty members. Methods: In this cross-sectional study in 2013, the population was Hormozgan Medical Science faculty members, and samples were selected based on the Morgan table (138 individuals). A researcher-made questionnaire after determining validity and confirming reliability was distributed among them. The data were analyzed by SPSS using descriptive and inferential statistics, such as Pearson’s product-moment correlation. Results: Among organizational factors, lack of data presentation to researchers from organization sections with 81.2% was the most effective factor. The lack of facilitating national and international research exchange with 80.5% and the lack of research workshops based on needs with 77.9% were the next ones. Among the personal constraining factors, 64% of the faculty declared that having inadequate time for research due to the educational activities was the main factor. Conclusions: According to the faculty’s comments, research activities encounter different constraining factors. It can be said that, by promoting a data registration system, collaborating on contract agreements and improving national and international research exchange, empowering members' research (need-based workshops), and decreasing the faculty’s clinical and educational activities can overcome these constraints

Assessing quality of health services with the SERVQUAL model in Iran. A systematic review and meta-analysis

The five-dimension service quality (SERVQUAL) scale is one of the most common tools for evaluating gaps between clients' perceptions and expectations. This study aimed to assess the quality of health services in Iran through a meta-analysis of all Iranian studies which used the SERVQUAL tool. A systematic literature review has been performed in Web of Science, PubMed, Scopus, Google Scholar, Iran Medex, Magiran and Scientific Information Database. All relevant English or Persian studies published between January 2009 and April 2016 were have been selected. Papers were considered if they regarded all five dimensions of the SERVQUAL tool for assessing the quality of health care services. Two reviewer independently extracted mean and standard deviation of five dimensions and characteristics of studies. The quality of studies included in meta-analysis using STROBE checklist. Of 315 studies initially identified, 12 were included in our meta-analysis. All analyses were performed in Stata MP v. 14. Patients' perceptions were lower than their expectations (gap = -1.64). Responsibility (-1.22) and reliability (-1.15) had the lowest gaps, and tangibility and empathy (-1.03) had the largest gaps. Except gender, other variables had no significant associations with gaps. Patients in the cities of Arak (-3.47) and Shiraz (-3.02) had the largest gaps. All dimensions of service quality were negative, which implies that the quality of health services in Iran has not been satisfying to patients and needs to be improved