Productivity Analysis Method Using Partial Productivity and Total Productivity in the Framework of Industrial Business Development Tofu Craftsmen in Manado City

This entrepreneurial role in economic development includes increasing per capita output and income which includes initiatives and changes in business structures and society. The main problem is the low business productivity that affects the contribution of Micro, Small and Medium Enterprises (MSMEs) in the regional economy, especially in the city of Manado. This study aims to measure the level of partial productivity and total productivity of the Tofu industry craftsmen in Manado City. The subject of this study is the owner of the tofu industry craftsman factory in Manado City. Whereas the object of the research is the business productivity of the Tofu industry, including: 1) Raw Materials, 2) Labor, 3) Materials, 4) Energy, and 5) Capital for 5 (five) weeks. Data analysis in this study uses a method of measuring productivity ratios. The result of the research and measurements show the total productivity level of tofu producers experiencing fluctuations and tends to decrease with indexes ranging from 1.04 % to 0.90% per production. Keywords: partial productivity, total productivity, tofu craftsme

Analisis Kinerja Keuangan Berbasis Economic Value Added (Eva) Pada PT. Bank Sulutgo

The purpose of this study is to find out how much Economic Value Addedgenerated by PT. Bank SULUTGO in 2014-2016. It is known that PT. Bank SULUTGOis a regional bank of North Sulawesi and Gorontalo which owns shares from variousregions and several companies. It is known that the capital annually PT. BankSULUTGO in 2014-2016 always increases. But with the increase in capital whether ithas made the company able to improve the performance of the company or increase therevenue of the company so as to be able to distribute the fair share of the results to theshareholders of the company. The purpose of this study is "Financial PerformanceAnalysis Based on Economic Value Added at PT. Bank SULUTGO". Financialperformance is needed by the company to evaluate the performance or as a foundationof the company to improve the company\u27s performance. Financial performanceaccording to Ikatan Akuntansi Indonesia (2007) is the determination of the company\u27sability to manage and control its own resources. While EVA is an effectivecommunication tool for value creation that can be reached by line managers thatultimately drive company performance and to connect with capital markets (Young andO\u27Bryne, 2001). The research method used is quantitative descriptive method by usinganalysis tools in the form of Economic Value added to calculate NOPAT, InvestedCapital, WACC, Capital Charges and EVA. Based on the results of research EVAanalysis at PT. Bank SULUTGO 2014-2016 year turned out to fluctuate because EVAcompanies every year down and up. Nevertheless PT. Bank SULUTGO turned out tohave created a positive value in the company in 2014-2016. In 2014 the company is ableto create EVA of Rp. 97,596 (in millions of rupiah), but in 2015 the company\u27s EVAdecreased by 26.08% to Rp. 72,140 (in millions of rupiah) and in 2016 again increasedby 34.01% to Rp. 96,680 (in millions of rupiah). Thus the management has been able tocreate a positive value on the company well and shareholders can entrust theirinvestment to the company

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Britama Studi Kasus Pada PT. Bri (Persero) Tbk, Cabang Manado Pinaesaan

This study is based on the thought of several factors that affect customer satisfaction with the Bank. Competition in the banking business world is very tight, with a large number of banks and their varying competing products or services offered. Currently the bank takes effort to get potential customers and retain existing customers. By understanding the needs, wants and demands of customers, by providing quality service banking firms, banks must meet at least five criteria of quality of service is often called RATER so can create loyal customers, namely reability, assurance, tangible (physical evidence), empathy (communication), and responsiveness (quick response) to meet the criteria of the quality of service it will be creating customer satisfaction. The event is held at. BRI (Persero) Tbk, Branch Pinaesaan Manado, with the aim to determine influence of service quality on customer satisfaction BritAma. In addition this study are expected to be input to the leadership and employees of PT. BRI (Persero) Tbk, Branch Manado Pinaesaan and a contribution in solving the problem. Research was conducted by the method of observation, interviews, and questionnaires were addressed to the 50 respondents, of which each respondent had to fill out a list of questions. The results of this study to answer the hypothesis; There is a significant relationship that affects service quality on customer satisfaction, with significant power shows that the determinants of satisfaction or customer satisfaction BritAma depends on these factors are very strong worth the balance of other factors. The results of the t test or correlation thus factors that affect customer satisfaction BritAma is significant at confidence level