Improving medical emergency services system by evaluating patient satisfaction: means for health management

Introduction: One of the important aspects in high quality health care system is delivering health services in an appropriate way which can lead to development of the systems. Patient satisfaction is a quality indicator that has the potential to provide valuable information about the care delivered by an Emergency Medical Services system (EMS). This indicator is considered as an important marker of quality by paramedics. Method: This is a descriptive- analytical study on 1096 patient satisfaction of emergency services suffering from cardiovascular, dyspnea, low level of consciousness and cerebral problems. Variables such as the type of diseases, technicians’ and operators’ behavior, time of response and outcome of the missions were measured with a valid checklist. ANOVA and correlation Pearson were employed as analytical tests. Results: Considering different types of diseases, 4 categories of diseases had positive correlation with satisfaction of the patients and also there was a meaningful correlation between factors which were measured and satisfied patients.( P<0.001 ) Conclusion: Developing some instructions for technicians and operators focusing on interpersonal skills and enhanced sensitivities and behaviors not only toward patients but also toward bystanders and family members is recommended to improve patient satisfaction and thought quality of delivered care in the prehospital emergency medical systems

Streaming MPEG-4 over IP and Broadcast Networks: DMIF Based Architectures

Abstract-- This paper presents implementations of two MPEG-4 Streaming scenarios (remote retrieval and broadcast) for the delivery of multiple elementary stream presentations containing audio-visual objects. These systems have been tested with the MPEG-4 demonstration software implementation (IM1), but are in fact generic platforms for multimedia presentation delivery. The signalling and delivery layer of these system implementations conform to the recommendations made by part 6 of the MPEG-4 standard, Delivery Multimedia Integration Framework (DMIF). We present the issues involved in designing our streaming server for the remote retrieval and broadcast scenarios. The remote retrieval system enables interactive media streaming across the Internet through its Data and Control Planes. The implementations also include a sourcebased rate-control system, a Synchronization Layer packetizer, and a signalling mechanism. Index Terms – Delivery Multimedia Integration Framework (DMIF), MPEG-4, streaming, packetization, source-based rate-control, multimedia delivery, multiplexing, interactive media, broadcast. R I

The Requirements of Developing Countries' Health Systems Facing with COVID-19: A Case Study of Iran

5.A. Oral sessionAbstract not availableA Ghanbarzadegan, P Bastani, F Emadi, M Mohammadpour, K Pourmohammadi, S Javanmard