Factors Influencing Online Buying Behavior of College Students: A Qualitative Analysis

Online retailing in India has shown tremendous growth in the recent years. However as compared to the other countries leading in online retailing, India is still in its initial stage of development. The purpose of this study was to explore the factors influencing the online buying behavior of the college students. Convenience sampling method was used to select the sample of 25 college students and qualitative content analysis was used for analyzing the textual content of the depth interview data. The main influencing factors for online shopping were identified as availability, low price, promotions, comparison, convenience, customer service, perceived ease of use, attitude, time consciousness, trust and variety seeking

Motivations And Barriers to Purchase Health Insurance: A qualitative study

Objective: The purpose of this study is to understand and explore the motivations and barriers faced by customers while purchasing Health Insurance. Design and Setting: An exploratory qualitative research design is applied to analyse the textual content of the depth interview data The theory of planned behaviour (TPB) provides the theoretical backdrop in designing the codes for the themes. Results: The major factors which motivated the respondents to purchase health insurance policy include financial security, cashless transaction, taxation benefits, continuity benefits and helping in medical emergency. The significant barriers in the purchase of health insurance as identified by the participants include factors such as all ailments not covered, all facilities not covered, affordability, lack of awareness, lack of clarity and regarding the expense as an unnecessary expenditure. Conclusion: The study uses the framework of TPB to ascertain the factors which contribute to the major themes during the course of content analysis. Our results indicate the factors which act as a motivation as well as the factors which act as barriers in the purchase of health insurance. A possible solution for such barriers is to widen the scope of financial literacy, to include the benefits of health insurance and make people aware of the details of such policies. Insurance companies should also try to reduce the premium charged