The impact of salient cultural practices on the outcome of IS implementation

This paper appears in Journal of Global Information Management. Copyright 2017, IGI Global, www.igi-global.com. Posted by permission of the publisher.A number of information system (IS) studies have adopted organisational culture (OC) theory to investigate IS implementations. The studies highlight that members will reach consensus or agreement in the use of an IS but also experience inevitable tensions and ambiguities in the use of the IS. However, literature related to IS implementation/OC has rarely examined the influence that the saliency of specific cultural practices may have on the success or failure of IS implementations. Using a case study approach, we adopted the “soft positivism” research philosophy to collect data, underpinned by Martin’s (1992) integration and differentiation perspectives of OC to study the organisational implementation of an IS. These perspectives served as interpretive lenses through which to explain how members’ salient behaviours towards an IS evolved during the implementation process. Our study augments the IS implementation/OC literature by demonstrating how salient cultural practices influence the outcome of IS implementation

Design Science Research

In this introductory piece to the special issue on design science research (DSR) in information systems, the authors probe the past research in DSR, introduce the papers in the special issue, discuss their contributions to the field, and conclude the paper by highlighting some potential directions for future research. To provide a good overview of the research domain, the authors review the key research approaches (or processes) that have been proposed and identify the concrete products of DSR that come in the form of artifacts. As the production of artifact is only part of the DSR process, the authors discuss the role of theorizing about these results and propose avenues for future design-oriented research. It is the authors' strong belief that DSR should be at the heart of information systems discipline because it invites people to research the issues surrounding the development and organizational implementation of new systems