The implementation of the "Bologna process" into the subject of animation in tourism, as a significant part of the hotel industry products promotion

Since the academic year 2001/2002, the programme of studies at the Department of Geography, Tourism and Hotel Industry has been adjusted to the requirements of the Bologna Declaration. All the exams, including optional subject Animation in Tourism, during the studies are organised into one-semester exam, and obligatory student’s intership has been introduced. Animation in tourism with it\u27s animation programmes, introduces very important segment in touristic offer of one destination. In this way tourists are able to feel local atmosphere. Also, that is an original instrument to oblige them to have a significant role in creating the ’’genius loci’’. In the most hotels and restaurants, on a famous destinations, authentic food is served to guests in the course of animation programmes. The programme should be enriched with the folkloric caracteristics of one nation, which we want to represent to visitors. The main goal of this essay, with theory aspects and concrete examples, is to point out the importance of animation, as a considerable factor and new trend in a process of promoting the hotel product

Attitudes of university students towards institution of a marriage

Until recently, marriage was the only socially acceptable community of two partners of different gender, with the goal of creating a family and prolonging the human race. The aim of this paper is to examine the attitudes of University students towards marriage and family. The research was based on the survey regarding the attitudes of students from the University of Novi Sad, Serbia towards institution of marriage. Collected data were analysed by using the SPSS statistical software. The main results indicate that 93.8% of respondents want to get married one day; an ideal number of children for a family to have been two (48.4%); 54.6% of respondents strongly agreed that if being in a marriage does not work properly, they should divorce. The results of these analyses and their limitations suggest guiding a future research according to different attitudes of respondents. This research provides the most ambitious and systematic analysis to date the attitudinal evidence on the attitudes of family, future children, and divorce among University students

RESEARCH OF EXPECTED AND PERCEIVED SERVICE QUALITY IN HOTEL MANAGEMENT

The paper examines the concept and measurement of quality of service in the hotel sector. The ratings of guests’ expectations and calculations of SERVQUAL gap (discrepancies between expectations and perceptions), has been the most reliable method in estimating the precise diagnosis of quality deficiency. The findings of questionnaire research aimed at measuring the service quality in spa hotels are presented in this paper. The research was conducted in hotels of the third category (three-star hotels) which are located in the most visited spa centers in Serbia: Vrnjačka banja, Niška banja, Soko banja and Mataruška banja, during the months of September - November 2009. Service quality was measured with a model based on SERVQUAL model. The results may be important for providers of hotel services and contribute to the advancement of business through the adjustment of the product needs of hotel guests.</span

Attitudes of university students towards institution of a marriage

Until recently, marriage was the only socially acceptable community of two partners of different gender, with the goal of creating a family and prolonging the human race. The aim of this paper is to examine the attitudes of University students towards marriage and family. The research was based on the survey regarding the attitudes of students from the University of Novi Sad, Serbia towards institution of marriage. Collected data were analysed by using the SPSS statistical software. The main results indicate that 93.8% of respondents want to get married one day; an ideal number of children for a family to have been two (48.4%); 54.6% of respondents strongly agreed that if being in a marriage does not work properly, they should divorce. The results of these analyses and their limitations suggest guiding a future research according to different attitudes of respondents. This research provides the most ambitious and systematic analysis to date the attitudinal evidence on the attitudes of family, future children, and divorce among University students