The cultural dimensions in Supply Chain Management research: A state of the art review and research agenda

Abstract Purpose –This paper reviews how current SCM research addresses cultural issues, presents a critical assessment of literature, and discusses future research avenues.Design/methodology/approach – The literature is reviewed using systematic literature review (SLR), bibliometric citation analysis (BCA) and content analysis. 280 relevant papers published between 1995 and 2019 were identified in ISI Web of Science’s database. Findings – Descriptive data is presented on chronological evolution of literature, geographical location, influential papers, and methodology. Four main research areas were categorized, namely: (i) papers on SC integration and performance; (ii) research on continuous improvement and lean initiatives; (iii) studies on the role of culture in sustainability, CSR and green practices; and (iv) studies on emerging topics of research. Most studies focused on organizational culture frameworks, adopted a static approach to culture, and targeted mainly developed countries and Asian emerging countries. A research agenda is suggested based on a multilevel cultural framework including operational and SCM culture. Implications – Practitioners and researchers will gain a greater understanding of how cultural issues have been addressed in current literature. A multilevel framework is suggested as well as “operational” and “SCM cultures” concepts to address some of the issues identified in current literature. Originality/value – This study is one of the first literature reviews considering both national and organizational culture dimensions in SCM research. Keywords – Cultural dimensions, national culture, organizational culture, Supply Chain Management, Systematic literature review, Bibliometric citation analysis