99 research outputs found

    Six Models of Community Intervention: A Dialectical Synthesis of Social Theory and Social Action

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    Two dominant theoretical perspectives-systems theory and conflict theory-underlie major approaches to community intervention. This paper presents a conceptual linkage between models of intervention for planning and organizing as developed by Rothman and elaborated by Stockdale and major sociological theories of society. Two additional models are presented to address issues of management and administration. The six models are integrated into a typology which integrates the conflict and consensus theories of society in relation to the six strategies. The result is a synthesis of six models for community engagement which is rooted in dialectically opposed theories of society, and which addresses the major functions of any system or organization—planning, organizing/implementation, and management

    On the Dialectics of Social Theory and Action: A Synthesis of Six Models of Community Engagement

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    Two dominant theoretical perspectives--systems theory and conflict theory--can be seen to underlie major approaches to community intervention. This paper presents a conceptual linkage between models of intervention for planning and organizing as developed by Rothman and elaborated by Stockdale and major sociological theories of society. Two additional models are presented to address issues of management and administration. The six models are integrated into a typology which integrates the conflict and consensus theories of society in relation to the The result is a synthesis of six models for community engagement which is rooted in dialectically opposed theories of society, and which addresses the major functions of any system of organization--planning, organizing/implementation, and management

    Consumer Complaints and Public Policy: Validating the Tip-of-the-Iceberg Theory

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    This article examines data from a statewide study to test whether organizational aberration theory or systemic pattern theory is supported by data on complaining. The article concludes that citizen and consumer complaints can serve both as early-warning and fail-safe functions leading to increased accountability and safer, more effective, high quality processes, products, and services

    Section: History / Background

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    CREATION OF UNISCOPE: A MODEL FOR REWARDING ALL FORMS OF SCHOLARSHIP

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    On March 24, 1998, a small group of faculty and administrators at the Pennsylvania State University (PSU) formed a learning community to engage in a deliberative dialogue about recognizing and documenting outreach scholarship in the University. We chose UniSCOPE, University Scholarship and Criteria for Outreach and Performance Evaluation, as a title to encapsulate our mission. Our goal was to consider the meaning of scholarship in the contemporary university and to consider the role of outreach therein. We did this in the context of the Penn State promotion and tenure system to gain a better understanding of its effect on scholarship. We quickly learned that outreach scholarship cannot be examined in isolation, and we broadened our deliberations to consider the full range of scholarship. This report articulates a multidimensional model of scholarship in general, of which outreach scholarship is a key component and presents our recommendations for action

    PARADIGMS, POLICIES, AND PEOPLE: EXPLORING THE LINKAGES BETWEEN NORMATIVE BELIEFS, PUBLIC POLICIES AND UTILITY CONSUMER PAYMENT PROBLEMS

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    This article takes a step toward unifying normative and empirical policy analysis by examining the convergence of societal metatheories, public policy models, and empirical data on consumers. It begins with the premise that policies rest on a foundation of normative beliefs or metatheories that, in turn, put boundaries around the possible and give social meaning to the policies and programs that flow from them. The interaction of social metatheories about poverty and existing policies to deal with people with utility payment problems is examined. The article continues with the idea that good policy arguments are supported with empirical data and factual evidence. An empirical cluster analysis of a representative sample of consumers provides a basis for identifying the extent to which the empirical clusters conform to any or all of the metatheory-policy linkages. The ultimate message is that theory and practice ought to demarcate where they are deductively metaphysical, based on beliefs about a subject, where they are inductively empirical, based on objective measurements relevant to the situation to which applied, and where a mixed approach is used. Linkage of the three types of information allows policy research to identify options in light of the values and metatheories on which they are based and the objective characteristics and effects on their objects of action. The implications are that when policies are based on beliefs that reflect only a part of empirical reality, implementation may fail or be inefficient and ineffective. Copyright 2001 by The Policy Studies Organization.

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