Multiple Coordinated Views for Searching and Navigating Web Content Repositories

The advantages and positive effects of multiple coordinated views on search performance have been documented in several studies. This paper describes the implementation of multiple coordinated views within the Media Watch on Climate Change, a domain-specific news aggregation portal available at www.ecoresearch.net/climate that combines a portfolio of semantic services with a visual information exploration and retrieval interface. The system builds contextualized information spaces by enriching the content repository with geospatial, semantic and temporal annotations, and by applying semi-automated ontology learning to create a controlled vocabulary for structuring the stored information. Portlets visualize the different dimensions of the contextualized information spaces, providing the user with multiple views on the latest news media coverage. Context information facilitates access to complex datasets and helps users navigate large repositories of Web documents. Currently, the system synchronizes information landscapes, domain ontologies, geographic maps, tag clouds and just-in-time information retrieval agents that suggest similar topics and nearby locations

Supporting the Collaborative Editing of Documents with Real-Time Content Recommendations

A new culture of participation and social innovation is driven by advances in Web technology and the proliferation of social media platforms. The document editing environment introduced in this paper reflects this trend, enabling users to collaboratively create and edit documents. In order to support this process, the system provides tailored information services in the form of content recommendations based on the evolving text of the co-authored documents. The context-sensitive editor is part of the real-time synchronization framework of the Media Watch on Climate Change, a public Web intelligence portal that provides a rich repository of environmental knowledge and a portfolio of visual components including tag clouds, keyword graphs and geographic projections

Interactive Visualization of Emerging Topics in Multiple Social Media Streams

This paper introduces an interactive news flow visualization that reveals emerging topics in dynamic digital content archives. The presented approach combines several visual metaphors and can be easily adapted to present multi-source social media datasets. In the context of this work, we discuss various methods for improving visual interfaces for accessing aggregated media representations. We combine falling blocks with bar graphs and arcs, but keep these elements clearly separated in different areas of the display. The arc metaphor is adapted and enriched with interactive controls to help users understand the dataset’s underlining meaning. The paper describes the implementation of the prototype and discusses design issues with a particular emphasis on visual metaphors to highlight hidden relations in digital content. We conclude with a summary of the lessons learnt and the integration of the visualization component into the Media Watch on Climate Change (www.ecoresearch.net/climate), a public Web portal that aggregates environmental information from a variety of online sources including news media, blogs and other social media such as Twitter, YouTube and Facebook

Scalable Annotation Mechanisms for Digital Content Aggregation and Context-Aware Authoring

This paper discusses the role of context information in building the next generation of human-centered information systems, and classifies the various aspects of contextualization with a special emphasis on the production and consumption of digital content. The real-time annotation of resources is a crucial element when moving from content aggregators (which process third-party digital content) to context-aware visual authoring environments (which allow users to create and edit their own documents). We present a publicly available prototype of such an environment, which required a major redesign of an existing Web intelligence and media monitoring framework to provide real-time data services and synchronize the text editor with the frontend’s visual components. The paper concludes with a summary of achieved results and an outlook on possible future research avenues including multi-user support and the visualization of document evolution

Media Watch on Climate Change – Visual Analytics for Aggregating and Managing Environmental Knowledge from Online Sources

This paper presents the Media Watch on Climate Change, a public Web portal that captures and aggregates large archives of digital content from multiple stakeholder groups. Each week it assesses the domain-specific relevance of millions of documents and user comments from news media, blogs, Web 2.0 platforms such as Facebook, Twitter and YouTube, the Web sites of companies and NGOs, and a range of other sources. An interactive dashboard with trend charts and complex map projections not only shows how often and where environmental information is published, but also provides a real-time account of concepts that stakeholders associate with climate change. Positive or negative sentiment is computed automatically, which not only sheds light on the impact of education and public outreach campaigns that target environmental literacy, but also help to gain a better understanding of how others perceive climate-related issues

From Web Intelligence to Knowledge Co-Creation – A Platform to Analyze and Support Stakeholder Communication

Organizations require tools to assess their online reputation as well as the impact of their marketing and public outreach activities. The Media Watch on Climate Change is a Web intelligence and online collaboration platform that addresses this requirement. It aggregates large archives of digital content from multiple stakeholder groups and enables the co-creation and visualization of evolving knowledge archives. This paper introduces the base platform and a context-aware document editor as an add-on that supports concurrent authoring by multiple users. While documents are being edited, semantic methods analyze them on the fly to recommend related content. Positive or negative sentiment is computed automatically to gain a better understanding of third-party perceptions. The editor is part of an interactive dashboard that uses trend charts and map projections to show how often and where relevant information is published, and to provide a real-time account of concepts that stakeholders associate with a topic

Visualizing Contextual and Dynamic Features of Micropost Streams

Visual techniques provide an intuitive way of making sense of the large amounts of microposts available from social media sources, particularly in the case of emerging topics of interest to a global audience, which often raise controversy among key stakeholders. Micropost streams are context-dependent and highly dynamic in nature. We describe a visual analytics platform to handle high-volume micropost streams from multiple social media channels. For each post we extract key contextual features such as location, topic and sentiment, and subsequently render the resulting multi-dimensional information space using a suite of coordinated views that support a variety of complex information seeking behaviors. We also describe three new visualization techniques that extend the original platform to account for the dynamic nature of micro¬post streams through dynamic topography information landscapes, news flow diagrams and longitudinal cross-media analyses

Visualizing Statistical Linked Knowledge for Decision Support

In a global and interconnected economy, decision makers often need to consider information from various domains. A tourism destination manager, for example, has to correlate tourist behavior with financial and environmental indicators to allocate funds for strategic long-term investments. Statistical data underpins a broad range of such cross-domain decision tasks. A variety of statistical datasets are available as Linked Open Data, often incorporated into visual analytics solutions to support decision making. What are the principles, architectures, workflows and implementation design patterns that should be followed for building such visual cross-domain decision support systems. This article introduces a methodology to integrate and visualize cross-domain statistical data sources by applying selected RDF Data Cube (QB) principles. A visual dashboard built according to this methodology is presented and evaluated in the context of two use cases in the tourism and telecommunications domains

Extraction and Interactive Exploration of Knowledge from Aggregated News and Social Media Content

The webLyzard media monitoring and Web intelligence platform (www.webLyzard.com) presented in this paper is a flexible tool for assessing the positioning of an organization and the effectiveness of its communications. The platform aggregates large archives of digital content from multiple stakeholders. Each week it processes millions of documents and user comments from news media, blogs, Web 2.0 platforms such as Facebook, Twitter and YouTube, and the Web sites of companies and NGOs. An interactive dashboard with trend charts and complex map projections shows how often and where information is published. It also provides a real-time account of topics that stakeholders associate with an organization. Positive or negative sentiment is computed automatically, which reflects the impact of public relations and marketing campaigns

Semantic Systems and Visual Tools to Support Environmental Communication

Given the intense attention that environmental topics such as climate change attract in news and social media coverage, scientists and communication professionals want to know how different stakeholders perceive observable threats and policy options, how specific media channels react to new insights, and how journalists present scientific knowledge to the public. This paper investigates the potential of semantic technologies to address these questions. After summarizing methods to extract and disambiguate context information, we present visualization techniques to explore the lexical, geospatial, and relational context of topics and entities referenced in these repositories. The examples stem from the Media Watch on Climate Change, the Climate Resilience Toolkit and the NOAA Media Watch—three applications that aggregate environmental resources from a wide range of online sources. These systems not only show the value of providing comprehensive information to the public, but also have helped to develop a novel communication success metric that goes beyond bipolar assessments of sentiment