736 research outputs found
Evorus: A Crowd-powered Conversational Assistant Built to Automate Itself Over Time
Crowd-powered conversational assistants have been shown to be more robust
than automated systems, but do so at the cost of higher response latency and
monetary costs. A promising direction is to combine the two approaches for high
quality, low latency, and low cost solutions. In this paper, we introduce
Evorus, a crowd-powered conversational assistant built to automate itself over
time by (i) allowing new chatbots to be easily integrated to automate more
scenarios, (ii) reusing prior crowd answers, and (iii) learning to
automatically approve response candidates. Our 5-month-long deployment with 80
participants and 281 conversations shows that Evorus can automate itself
without compromising conversation quality. Crowd-AI architectures have long
been proposed as a way to reduce cost and latency for crowd-powered systems;
Evorus demonstrates how automation can be introduced successfully in a deployed
system. Its architecture allows future researchers to make further innovation
on the underlying automated components in the context of a deployed open domain
dialog system.Comment: 10 pages. To appear in the Proceedings of the Conference on Human
Factors in Computing Systems 2018 (CHI'18
Smart Conversational Agents for Reminiscence
In this paper we describe the requirements and early system design for a
smart conversational agent that can assist older adults in the reminiscence
process. The practice of reminiscence has well documented benefits for the
mental, social and emotional well-being of older adults. However, the
technology support, valuable in many different ways, is still limited in terms
of need of co-located human presence, data collection capabilities, and ability
to support sustained engagement, thus missing key opportunities to improve care
practices, facilitate social interactions, and bring the reminiscence practice
closer to those with less opportunities to engage in co-located sessions with a
(trained) companion. We discuss conversational agents and cognitive services as
the platform for building the next generation of reminiscence applications, and
introduce the concept application of a smart reminiscence agent
Project RISE: Recognizing Industrial Smoke Emissions
Industrial smoke emissions pose a significant concern to human health. Prior
works have shown that using Computer Vision (CV) techniques to identify smoke
as visual evidence can influence the attitude of regulators and empower
citizens to pursue environmental justice. However, existing datasets are not of
sufficient quality nor quantity to train the robust CV models needed to support
air quality advocacy. We introduce RISE, the first large-scale video dataset
for Recognizing Industrial Smoke Emissions. We adopted a citizen science
approach to collaborate with local community members to annotate whether a
video clip has smoke emissions. Our dataset contains 12,567 clips from 19
distinct views from cameras that monitored three industrial facilities. These
daytime clips span 30 days over two years, including all four seasons. We ran
experiments using deep neural networks to establish a strong performance
baseline and reveal smoke recognition challenges. Our survey study discussed
community feedback, and our data analysis displayed opportunities for
integrating citizen scientists and crowd workers into the application of
Artificial Intelligence for social good.Comment: Technical repor
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