Brokering Trust to Enhance Leadership: A Self-Monitoring Approach to Leadership Emergence

What kind of person is likely to emerge as an informal leader in the workplace? Experimental research shows that high self-monitors—who tend to adjust their attitudes and behaviors to the demands of different situations—emerge as informal leaders in temporary groups. By contrast, low self-monitors—who tend to be true to themselves in terms of consistency in attitudes and behaviors across different situations—are less likely to emerge as leaders. But this prior research does not address the criticism that the emergence of high self-monitors as leaders represents ephemeral impression management in the context of laboratory experiments. To address this issue, we collected and analyzed data from a 116-member high-technology firm. Our results show that self-monitoring is related not only to leadership emergence, but also to the provision of advice to co-workers. Further, people who occupied brokerage positions (being trusted by those who did not trust each other) tended to be seen as leaders if they were high rather than low self-monitors. From these results, we build a picture of the high self-monitoring emergent leader as someone who notices problems and ameliorates them through the provision of advice and the brokerage of relationships across social divides. The occupation of a structurally advantageous position may well be more advantageous for some (i.e., high self-monitors) relative to others (i.e., low self-monitors)

Individual differences in eyewitness accuracy across multiple lineups of faces

Theories of face recognition in cognitive psychology stipulate that the hallmark of accurate identification is the ability to recognize a person consistently, across different encounters. In this study, we apply this reasoning to eyewitness identification by assessing the recognition of the same target person repeatedly, over six successive lineups. Such repeat identifications are challenging and can be performed only by a proportion of individuals, both when a target exhibits limited and more substantial variability in appearance across lineups (Experiments 1 and 2). The ability to do so correlates with individual differences in identification accuracy on two established tests of unfamiliar face recognition (Experiment 3). This indicates that most observers have limited facial representations of target persons in eyewitness scenarios, which do not allow for robust identification in most individuals, partly due to limitations in their ability to recognize unfamiliar faces. In turn, these findings suggest that consistency of responses across multiple lineups of faces could be applied to assess which individuals are accurate eyewitnesses