Management Ethics Impact on Organizational Loyalty A Case Study of The Senate Employees in Jordan

This study aims to investigate the impact of management ethics (good governance, employees rehabilitation, employees’ interests management, justice, employees’ abilities development, and informal organizations management) on organizational loyalty of the employees of The Senate in Jordan. Results indicated that there is a commitment of management ethics in all of its dimensions, except for informal organizations management. Results, also, concluded that there is an impact of management ethics on respondents’ organizational loyalty in all of its dimensions, with the exception for the informal organizations management. Keywords: Management Ethics, Organizational Loyalty, Good Governence, justice, employees rehabilitation, employees’ interests management, employees’ abilities development, informal organizations managemen

Enhancing Software Team Planning and Delivery Performance using Agile Driven Quality Measures: Approach, Results, and Recommendations

Implementing a performance-management program in an agile software-development organization is important to retain sight of software team performance as a whole as well as linking performance-management metrics to business value. The evaluation criteria for software engineers’ performance have been traditionally driven by metrics that don’t fit into agile-development principles. This research implements a measurement metric that aligns with agile-development core values and principles to evaluate engineers in a software engineering firm using the Scrum development method. The research focused on measuring and evaluating the productivity, development efficiency, social skills, team collaboration and breadth of knowledge. Observing the Productivity Index (PI), Actual Productivity for software Engineers (APSE), and Productivity Variance (PV) for individual software engineers and the development team at the end of each sprint helped the development team have a better understanding of its productivity levels in a matter that facilitated planning future sprints. In addition, this productivity measure helped early identification of productivity challenges encountered by several software engineers and productivity identification of productivity challenges encountered by several software engineers. Keywords: Agile development, software teams, process measurement, scrum, productivity, efficiency, software metrics, software project measuremen

Impact of Social Capital on Knowledge Sharing at the Public Sector in Jordan

This study is aimed to investigate the impact of social capital on the knowledge sharing process in the public sector in Jordan. The components of social capital (social participation, values, and trust) do impact public sector institutions in Jordan. The institutions of the public sector in Jordan practice knowledge sharing to some degree. Finally, the research shed light on the impact of social capital on the knowledge sharing process to varying degrees, according to personal and functional variables. Keywords: Social Capital, Knowledge Management, Public Sector, Jorda

A Model to Improve Service Quality through Integration of E-Government and Total Quality Management: A Field Study in the Jordanian Public Sector

The main purpose of this study was to examine the effect of interaction between implementing total-quality management (TQM) and e-government on the quality of service in the Jordanian public sector. To achieve the objective of the study, a self-administered questionnaire was designed and distributed randomly to 70 middle and top managers working at five governmental institutions. The significance of the study stems from its attempt to clarify the importance of TQM and IT collaboration for administrative-reform programs the public sector. Specifically, the importance of this study lies in the attempt to identify the impact of the integrated relationship between the application of e-government and TQM on improving the quality of service provided by the public sector in Jordan. The results of the study revealed that the studied institutions adopted various dimensions of TQM while implementing some stages of e-government. Also the results revealed a positive correlation between adapting TQM and e?government on service quality. Finally the study uncovered the relationship and impact of the interaction between implementing TQM and e-government on quality service in the Jordanian public sector. Keywords: e-government, total quality management, service quality, e-government in Jordan, TQ

Measuring the Effect of the Perception of Knowledge Management on its Utilization in Public Sector in Jordan: A comparative Study to Determine the Change in the Utilization of Knowledge Management Between 2004 – 2013

This study aimed to trace the development of the implementation of knowledge management initiatives in the public sector institutions in Jordan. The study was compared with precedent study had been conducted in 2004. The results showed there is very little progress in knowledge management utilization in the Jordanian government institutions compared to 2004. Also, the study suggested a set of recommendations to enhance the utilization of knowledge management in the Jordanian government institutions. Keywords: Knowledge Management (KM), Knowledge Creation, Knowledge Transfer and Sharing, Knowledge Utilization, Implicit Knowledge, Explicit Knowledge, Public sector, Jorda

Factors affecting middle eastern countries' intention to use financial technology

Financial technology, also known as Fintech, continues to transform the financial services sector globally. Fintech adoption has been delayed in some places, particularly in the Middle East, despite the potential positive benefits. This study investigates the mediating effect of perceived ease of use on the relationship between seamless transactions, financial risk, legal risk, security risk, perceived risk, and the intention to use financial technology in Middle Eastern countries. Data was collected from 500 respondents from five Middle Eastern countries (Jordan, Kuwait, Saudi Arabia, Qatar, and the United Arab Emirates) using a structured questionnaire, and partial least squares structural equation modelling (PLS-SEM) was used to test the research model. The findings demonstrate that perceived ease of use strongly mediates the links between seamless transactions, financial risk, legal risk, security risk, perceived risk, and the intention to use financial technology. The study shed light on the significance of perceived ease of use in influencing people's intention to utilize financial technology as well as the function it serves in minimizing the effects of perceived risks. The findings of this study could be useful for financial technology companies operating in Middle Eastern countries, policymakers, and researchers interested in the adoption of financial technology

Burnout among surgeons before and during the SARS-CoV-2 pandemic: an international survey

Background: SARS-CoV-2 pandemic has had many significant impacts within the surgical realm, and surgeons have been obligated to reconsider almost every aspect of daily clinical practice. Methods: This is a cross-sectional study reported in compliance with the CHERRIES guidelines and conducted through an online platform from June 14th to July 15th, 2020. The primary outcome was the burden of burnout during the pandemic indicated by the validated Shirom-Melamed Burnout Measure. Results: Nine hundred fifty-four surgeons completed the survey. The median length of practice was 10 years; 78.2% included were male with a median age of 37 years old, 39.5% were consultants, 68.9% were general surgeons, and 55.7% were affiliated with an academic institution. Overall, there was a significant increase in the mean burnout score during the pandemic; longer years of practice and older age were significantly associated with less burnout. There were significant reductions in the median number of outpatient visits, operated cases, on-call hours, emergency visits, and research work, so, 48.2% of respondents felt that the training resources were insufficient. The majority (81.3%) of respondents reported that their hospitals were included in the management of COVID-19, 66.5% felt their roles had been minimized; 41% were asked to assist in non-surgical medical practices, and 37.6% of respondents were included in COVID-19 management. Conclusions: There was a significant burnout among trainees. Almost all aspects of clinical and research activities were affected with a significant reduction in the volume of research, outpatient clinic visits, surgical procedures, on-call hours, and emergency cases hindering the training. Trial registration: The study was registered on clicaltrials.gov "NCT04433286" on 16/06/2020

The Impact of E-learning on the Feeling of Job Alienation among Faculty Members in Jordanian Universities: E-learning, job alienation, faculty members, Jordanian universities

The purpose of this study to identify the impact of E-learning on the feeling of job alienation among faculty members in public and private Jordanian universities. The study community consisted of faculty members in all Jordanian university, where 498 questionnaires were analyzed. The descriptive-analytical approach was applied and the results were analyzed by statistical methods, the results of the study showed that there is a negative and statistically significant effect of E-learning on the extent to which faculty members feel job alienation, and that the rate of applying E-learning was at a medium degree, and the degree of faculty members’ feeling of job alienation was also at a medium degree. The study recommended not relying on E-learning completely, except in emergency cases, and limiting E-learning to some subjects, as the results showed that students' educational attainment was low, and the study recommended paying attention to the infrastructure of E-learning. The study dealt with a topic that the previous studies did not clearly address, and there is a paucity of studies that dealt with the subject of the study. which is the effect of e-learning on the feeling of job alienation among faculty members. These results may direct some researchers to conduct further studies on the impact of e-learning on the desire and effectiveness of faculty members in teaching

The Mediating Effect of Employee Behavior on Strategic Human Resource Management Practices and Organizational Performance in Jordanian Telecommunication Companies

The ability of managers to make strategies and decisions to improve performance is increased by their awareness of the elements that affect organizational performance, making it one of the key concerns for both profit-making and nonprofit organizations. Therefore, the present study aims to propose a conceptual framework for the mediating effect of employee behavior on strategic human resource management practices and organizational performance in Jordanian telecommunication companies. Strategic human resource management strategies have a favorable direct impact on organizational performance, according to a comprehensive evaluation of the research. Furthermore, a thorough study of the literature revealed that strategic approaches to human resource management have a favorable direct impact on employee behavior. While this was going on, a thorough review of the literature revealed that employee conduct positively affected organizational performance directly. Future research should analyze the conceptual framework utilizing sophisticated statistical techniques to examine the prior hypotheses and deliver the findings to decision- makers and managers in Jordanian telecommunication businesses, according to the study's recommendations. &nbsp