THE RELATIONSHIP BETWEEN ONLINE ENVIRONMENTS AND CUSTOMER SATISFACTION (IRAN COMPUTER HARDWARE INDUSTRY)

In this quantitative article research first, the main factors in customer satisfaction in online environment of Iran in hardware industry with process based-view are identified. Secondly relationships between identified factors in online environment of Iran and customer satisfaction are investigatedOnline Environment, Customer satisfaction, and Process Based-View

HR PRACTICES AND STRATEGIC CONTRIBUTIONS IN EDUCATIONAL INDUSTRY (ISLAMIC AZAD UNIVERSITY)

This paper attempts to identify the current policies and problems of IAU (Islamic Azad University) in HR practices. On the other hand this research offers new HR practices according to experts and different persons in different levels of IAU. Finally, offered HR practices are in line with strategic contributions in educational industryHuman Resources, Human Resources Practices, and Knowledge Sharing

Effects of dimensions of corporate social responsibility on organization performance

Most of organizations including busines enterprise or non-commercial (public-sector or private-sector) in competi ve environment trend to take place the corporate social responsibility as a strategy for achieving their goals. But there are several definitions of CSR (Dahlsrud, 2006) that every definition cover some dimensions of corporate social responsibility. Thus, organizations should determine their purpose and dimensions of CSR that efect on performance of organization

Barriers and Challenges to Human Factors/Ergonomics Knowledge Transfer to Small Business Enterprises in an Industrially Developing Country

Occupational Application: We found that small business enterprises (SBEs) face intra- and extra-organizational barriers in different dimensions related to their work system to practically implement human factors/ergonomics (HFE) knowledge transfer and to achieve its benefits in an industrially developing country. Utilizing a three-zone lens, we evaluated the feasibility of overcoming the barriers identified by stakeholders, especially ergonomists. To overcome the identified barriers in practice, three types of macroergonomics interventions (top-down, middle-out, and bottom-up) were distinguished through macroergonomics theory. The bottom-up approach of macroergonomics, as a participatory HFE intervention, was considered as the entry point to overcome the perceived barriers in the first zone of the lens, which included such themes as lack of competence, lack of involvement and interaction, and inefficient training and learning approaches. This approach focused on improving emotional literacy as a care zone among the small business enterprise personnel

The impact of operational factors on degradation of formaldehyde as a human carcinogen using Ag3 PO4 /TiO2 photocatalyst

Background: The International Agency for Research on Cancer (IARC) identified formaldehyde as a carcinogen in 2004, yet formaldehyde is widely used in health care settings and various industries. In recent years, photocatalytic oxidation has been developed as a potential technique for removing pollutants arising from organic chemical agents and consequently promoting the health indices. This study investigated the effect of operational factors in optimizing formaldehyde removal from the air using Ag3 PO4 /TiO2 photocatalyst. Methods: An experimental study was designed to investigate the effect of operational factors on the efficiency of formaldehyde degradation. The variables investigated in this study include pollutant retention time, initial pollutant concentration and relative humidity. Sol-gel method was used to synthesize the nano-composite photocatalyst. An ideal experimental design was carried out based on Box-Behnken design (BBD) with response surface methodology (RSM). The sample size in this study includes all the glasses coated with Ag3 PO4 /TiO2 photocatalyst. Results: The maximum formaldehyde degradation of 32% was obtained at the initial concentration of 2 ppm, 20% relative humidity, and 90 minutes of retention time. Based on the statistical results, the correlation coefficient of the present study for the impact of operational factors on formaldehyde degradation was 0.9635, which means that there is only 3.65% probability of error in the model. Conclusion: The operational factors examined in this study (retention time, relative humidity, and initial formaldehyde concentration) were significantly influential in the degradation efficiency of formaldehyde by the photocatalyst. Due to the high exposure of employees and clients of health and treatment centers to formaldehyde as a carcinogenic substance, the results of this study can be used in ventilation systems to remove environmental pollutants in health care centers and other occupational settings