combining traditional interviews with delphi method

Ruivo, P., Santos, V., & Oliveira, T. (2019). Success factors for data protection in services and support roles: combining traditional interviews with delphi method. In Censorship, Surveillance, and Privacy: Concepts, Methodologies, Tools, and Applications (Vol. 2, pp. 814-829). IGI Global. DOI: 10.4018/978-1-5225-7113-1.ch042The transformation of today’s information and communications technology (ICT) firms requires the services and support organizations to think differently about customers data protection. Data protection represents one of the security and privacy areas considered to be the next “blue ocean” in leveraging the creation of business opportunities. Based in contemporary literature, the authors conducted a two phases’ qualitative methodology - the expert’s interviews and Delphi method to identify and rank 12 factors on which service and support professionals should follow in their daily tasks to ensure customer data protection: 1) Data classification, 2) Encryption, 3) Password protection, 4) Approved tools, 5) Access controls, 6) How many access data, 7) Testing data, 8) Geographic rules, 9) Data retention, 10) Data minimization, 11) Escalating issues, and 12) Readiness and training. This paper contribute to the growing body of knowledge of data protection filed. The authors provide directions for future work for practitioners and researchers.authorsversionpublishe

Lung Function In Young Adults –Which References Should Be Taken?

Introduction: Anthropometrical data of the Caucasian population have significantly changed within the last five decades. Therefore the question arises whether the commonly used reference recommendations for lung function of the European Community for Coal and Steel (ECCS) can still be accepted currently. Based on the obvious fact that there is an age independent plateau phase of lung function parameters in young adults from 18 to 25 years of age, the ECCS recommends the entry of 25 years for calculation of reference values in this age range. Methods: Lung function was examined by pneumotachography, recording static lung volumes and flow-volume-correlations (MasterScreen Pneumo, CareFusion, Höchberg) of 165 female and 152 male asymptomatic non smoking medical students, aged 18 to 26 years, according to the ATS/ERS criteria. Results were compared to the reference recommendations of ECCS, SAPALDIA, LuftiBus, and Bochum. Results: In the investigation of young adults of this narrow age range, no significant correlation between height and BMI with age was found in males and females, but a slight tendency of BMI increasing with age. Lung function parameters (IVC, FVC, FEV1, FEV1%FVC, PEF, MEF75,50,25) significantly (<0,01) correlated with height. Mean values of all investigated parameters were 5.5% higher in males and 0.6% higher in females compared to predicted values by ECCS, SAPALDIA, or LuftiBus. Data obtained from males showed the closest correlation with Bochum lung function values (98.0 ± 7.2%pred.) Summary: Lung function parameters of young adult males were nearly 5% higher compared to the reference values of the ECCS and showed a plateau phase. The alternatively considered reference values of the SAPALDIA-, or LuftiBus-Study do not incorporate all necessary parameters and/or the age range. A multi centre study for contemporary reference values is recommende