Using Microservices to Customize Multi-Tenant SaaS: From Intrusive to Non-Intrusive

Customization is a widely adopted practice on enterprise software applications such as Enterprise resource planning (ERP) or Customer relation management (CRM). Software vendors deploy their enterprise software product on the premises of a customer, which is then often customized for different specific needs of the customer. When enterprise applications are moving to the cloud as mutli-tenant Software-as-a-Service (SaaS), the traditional way of on-premises customization faces new challenges because a customer no longer has an exclusive control to the application. To empower businesses with specific requirements on top of the shared standard SaaS, vendors need a novel approach to support the customization on the multi-tenant SaaS. In this paper, we summarize our two approaches for customizing multi-tenant SaaS using microservices: intrusive and non-intrusive. The paper clarifies the key concepts related to the problem of multi-tenant customization, and describes a design with a reference architecture and high-level principles. We also discuss the key technical challenges and the feasible solutions to implement this architecture. Our microservice-based customization solution is promising to meet the general customization requirements, and achieves a balance between isolation, assimilation and economy of scale

Robust Dialog State Tracking for Large Ontologies

The Dialog State Tracking Challenge 4 (DSTC 4) differentiates itself from the previous three editions as follows: the number of slot-value pairs present in the ontology is much larger, no spoken language understanding output is given, and utterances are labeled at the subdialog level. This paper describes a novel dialog state tracking method designed to work robustly under these conditions, using elaborate string matching, coreference resolution tailored for dialogs and a few other improvements. The method can correctly identify many values that are not explicitly present in the utterance. On the final evaluation, our method came in first among 7 competing teams and 24 entries. The F1-score achieved by our method was 9 and 7 percentage points higher than that of the runner-up for the utterance-level evaluation and for the subdialog-level evaluation, respectively.Comment: Paper accepted at IWSDS 201

Temperature Corrections to Conformal Field Theory

We consider finite temperature dynamical correlation functions in the interacting delta-function Bose gas. In the low-temperature limit the asymptotic behaviour of correlation functions can be determined from conformal field theory. In the present work we determine the deviations from conformal behaviour at low temperatures.Comment: 8 pages, 3 figure

Large isotope effect on TcT_c in cuprates despite of a small electron-phonon coupling

We calculate the isotope coefficients $\alpha$ and $\alpha^\ast$ for the superconducting critical temperature $T_c$ and the pseudogap temperature $T^\ast$ in a mean-field treatment of the t-J model including phonons. The pseudogap phase is identified with the $d$-charge-density wave ($d$-CDW) phase in this model. Using the small electron-phonon coupling constant $\lambda_d \sim 0.02$ obtained previously in LDA calculations in YBa$_2$Cu$_3$O$_7$, $\alpha^{\ast}$ is negative but negligible small whereas $\alpha$ increases from about 0.03 at optimal doping to values around 1 at small dopings in agreement with the general trend observed in many cuprates. Using a simple phase fluctuation model where the $d$-CDW has only short-range correlations it is shown that the large increase of $\alpha$ at low dopings is rather universal and does not depend on the existence of sharp peaks in the density of states in the pseudogap state or on specific values of the phonon cutoff. It rather is caused by the large depletion of spectral weight at low frequencies by the $d$-CDW and thus should also occur in other realizations of the pseudogap.Comment: 8 pages, 5 figures, to be publ. in PR

Superconducting instability in the Holstein-Hubbard model: A numerical renormalization group study

We have studied the d-wave pairing-instability in the two-dimensional Holstein-Hubbard model at the level of a full fluctuation exchange approximation which treats both Coulomb and electron-phonon (EP) interaction diagrammatically on an equal footing. A generalized numerical renormalization group technique has been developed to solve the resulting self-consistent field equations. The $d$-wave superconducting phase diagram shows an optimal T_c at electron concentration ~ 0.9 for the purely electronic Hubbard system. The EP interaction suppresses the d-wave T_c which drops to zero when the phonon-mediated on-site attraction $U_p$ becomes comparable to the on-site Coulomb repulsion $U$. The isotope exponent $\alpha$ is negative in this model and small compared to the classical BCS value $\alpha_{BCS} = 1/2$ or compared to typical observed values in non-optimally doped cuprate superconductors.Comment: 4 pages RevTeX + 3 PS figures include

Isotope effect on superconductivity in Josephson coupled stripes in underdoped cuprates

Inelastic neutron scattering data for YBaCuO as well as for LaSrCuO indicate incommensurate neutron scattering peaks with incommensuration $\delta(x)$ away from the $(\pi,\pi)$ point. $T_c(x)$ can be replotted as a linear function of the incommensuration for these materials. This linear relation implies that the constant that relates these two quantities, one being the incommensuration (momentum) and another being $T_c(x)$ (energy), has the dimension of velocity we denote $v^*$: $k_B T_c(x) = \hbar v^* \delta(x)$. We argue that this experimentally derived relation can be obtained in a simple model of Josephson coupled stripes. Within this framework we address the role of the $O^{16} \to O^{18}$ isotope effect on the $T_c(x)$. We assume that the incommensuration is set by the {\em doping} of the sample and is not sensitive to the oxygen isotope given the fixed doping. We find therefore that the only parameter that can change with O isotope substitution in the relation $T_c(x) \sim \delta(x)$ is the velocity $v^*$. We predict an oxygen isotope effect on $v^*$ and expect it to be $\simeq 5$.Comment: 4 pages latex file, 2 eps fig

The Isotope Effect in d-Wave Superconductors

Based on recently proposed anti-ferromagnetic spin fluctuation exchange models for $d_{x^2-y^2}$-superconductors, we show that coupling to harmonic phonons {\it{cannot}} account for the observed isotope effect in the cuprate high-$T_c$ materials, whereas coupling to strongly anharmonic multiple-well lattice tunneling modes {\it{can}}. Our results thus point towards a strongly enhanced {\it{effective}} electron-phonon coupling and a possible break-down of Migdal-Eliashberg theory in the cuprates.Comment: 12 pages + 2 figures, Postscript files, all uuencoded Phys. Rev. Lett. (1995, to be published