Regrets, I\u27ve Had a Few: When Regretful Experiences Do (and Don\u27t) Compel Users to Leave Facebook

Previous work has explored regretful experiences on social media. In parallel, scholars have examined how people do not use social media. This paper aims to synthesize these two research areas and asks: Do regretful experiences on social media influence people to (consider) not using social media? How might this influence differ for different sorts of regretful experiences? We adopted a mixed methods approach, combining topic modeling, logistic regressions, and contingency analysis to analyze data from a web survey with a demographically representative sample of US internet users (n=515) focusing on their Facebook use. We found that experiences that arise because of users\u27 own actions influence actual deactivation of their Facebook account, while experiences that arise because of others\u27 actions lead to considerations of non-use. We discuss the implications of these findings for two theoretical areas of interest in HCI: individual agency in social media use and the networked dimensions of privacy

Cross‐campus Collaboration: A Scientometric and Network Case Study of Publication Activity Across Two Campuses of a Single Institution

Team science and collaboration have become crucial to addressing key research questions confronting society. Institutions that are spread across multiple geographic locations face additional challenges. To better understand the nature of cross‐campus collaboration within a single institution and the effects of institutional efforts to spark collaboration, we conducted a case study of collaboration at Cornell University using scientometric and network analyses. Results suggest that cross‐campus collaboration is increasingly common, but is accounted for primarily by a relatively small number of departments and individual researchers. Specific researchers involved in many collaborative projects are identified, and their unique characteristics are described. Institutional efforts, such as seed grants and topical retreats, have some effect for researchers who are central in the collaboration network, but were less clearly effective for others

Privacy Vulnerabilities in the Practices of Repairing Broken Digital Artifacts in Bangladesh

This paper presents a study on the privacy concerns associated with the practice of repairing broken digital objects in Bangladesh. Historically, repair of old or broken technologies has received less attention in ICTD scholarship than design, development, or use. As a result, the potential privacy risks associated with repair practices have remained mostly unaddressed. This paper describes our three-month long ethnographic study that took place at ten major repair sites in Dhaka, Bangladesh. We show a variety of ways in which the privacy of an individual’s personal data may be compromised during the repair process. We also examine people’s perceptions around privacy in repair, and its connections with their broader social and cultural values. Finally, we discuss the challenges and opportunities for future research to strengthen the repair ecosystem in developing countries. Taken together, our findings contribute to the growing discourse around post-use cycles of technology

The Double-edged Sword: A Mixed Methods Study of the Interplay between Bipolar Disorder and Technology Use

Human behavior is increasingly reflected or acted out through technology. This is of particular salience when it comes to changes in behavior associated with serious mental illnesses including schizophrenia and bipolar disorder. Early detection is crucial for these conditions but presently very challenging to achieve. Potentially, characteristics of these conditions\u27 traits and symptoms, at both idiosyncratic and collective levels, may be detectable through technology use patterns. In bipolar disorder specifically, initial evidence associates changes in mood with changes in technology-mediated communication patterns. However much less is known about how people with bipolar disorder use technology more generally in their lives, how they view their technology use in relation to their illness, and, perhaps most crucially, the causal relationship (if any exists) between their technology use and their disease. To address these uncertainties, we conducted a survey of people with bipolar disorder (N = 84). Our results indicate that technology use varies markedly with changes in mood and that technology use broadly may have potential as an early warning signal of mood episodes. We also find that technology for many of these participants is a double-edged sword: acting as both a culprit that can trigger or exacerbate symptoms as well as a support mechanism for recovery. These findings have implications for the design of both early warning systems and technology-mediated interventions

Analyzing Happiness: Investigation on Happy Moments using a Bag-of-Words Approach and Related Ethical Discussions

In this research paper, we analyzed what moments and activities make people happy, based on a collection of happy moments. We are focusing on specific happy moments from a collection of text responses that people have shared through the crowd-sourcing platform: Amazon Mechanical Turk (MTurk). Using crowd-sourcing to collect our data allows us to advance our understanding of the cause of happiness, by focusing on words and real human experiences. Workers of MTurk were asked to reflect on what makes them happy in a given period and share three specific moments in complete sentences. Through text-based analysis, we will look to see what other components have a role in making a specific event happy and further analyze how we can classify such words. Also, we dive deeper into specific subcategories of classifiers in an attempt to form insights about their happiness level based on specific factors. With the goal to extract features from the text in HappyDB, in this study we used the bag of words approach. Through doing so, our results were successful at predicting the happiness category, concerning both accuracy and context. Our models were able to accomplish the goal of understanding a happy moment and fit such a moment into one of the seven ground truth happiness categories we set at the beginning of this study. We finished the article with the ethical perspective of such research works and related social implications

Self-monitoring Practices, Attitudes, and Needs of Individuals with Bipolar Disorder: Implications for the Design of Technologies to Manage Mental Health

Objective To understand self-monitoring strategies used independently of clinical treatment by individuals with bipolar disorder (BD), in order to recommend technology design principles to support mental health management. Materials and Methods Participants with BD (N = 552) were recruited through the Depression and Bipolar Support Alliance, the International Bipolar Foundation, and WeSearchTogether.org to complete a survey of closed- and open-ended questions. In this study, we focus on descriptive results and qualitative analyses. Results Individuals reported primarily self-monitoring items related to their bipolar disorder (mood, sleep, finances, exercise, and social interactions), with an increasing trend towards the use of digital tracking methods observed. Most participants reported having positive experiences with technology-based tracking because it enables self-reflection and agency regarding health management and also enhances lines of communication with treatment teams. Reported challenges stem from poor usability or difficulty interpreting self-tracked data. Discussion Two major implications for technology-based self-monitoring emerged from our results. First, technologies can be designed to be more condition-oriented, intuitive, and proactive. Second, more automated forms of digital symptom tracking and intervention are desired, and our results suggest the feasibility of detecting and predicting emotional states from patterns of technology usage. However, we also uncovered tension points, namely that technology designed to support mental health can also be a disruptor. Conclusion This study provides increased understanding of self-monitoring practices, attitudes, and needs of individuals with bipolar disorder. This knowledge bears implications for clinical researchers and practitioners seeking insight into how individuals independently self-manage their condition as well as for researchers designing monitoring technologies to support mental health management

Silenced Voices: Understanding Sexual Harassment on Anonymous Social Media Among Bangladeshi People

This paper presents the findings on the use of Anonymous Social Media (ASM) in Bangladesh based on an anonymous online survey of 291 participants and semi-structured interviews with 27 participants. Our study shows a wide prevalence of sexual harassment on anonymous social networks in Bangladesh, the relationship between a closely-knitted communal culture and anonymous harassment, and the lack of infrastructural support for the victims. These findings advocate for a safe and supportive online environment for its users, especially for women who are the primary victims of profanity or defamation in Bangladesh

Rethinking "Risk" in Algorithmic Systems Through A Computational Narrative Analysis of Casenotes in Child-Welfare

Risk assessment algorithms are being adopted by public sector agencies to make high-stakes decisions about human lives. Algorithms model "risk" based on individual client characteristics to identify clients most in need. However, this understanding of risk is primarily based on easily quantifiable risk factors that present an incomplete and biased perspective of clients. We conducted a computational narrative analysis of child-welfare casenotes and draw attention to deeper systemic risk factors that are hard to quantify but directly impact families and street-level decision-making. We found that beyond individual risk factors, the system itself poses a significant amount of risk where parents are over-surveilled by caseworkers and lack agency in decision-making processes. We also problematize the notion of risk as a static construct by highlighting the temporality and mediating effects of different risk, protective, systemic, and procedural factors. Finally, we draw caution against using casenotes in NLP-based systems by unpacking their limitations and biases embedded within them