The Challenges of Social Work in the Management of the Covid-19

The discipline and profession of Social Work, concerned with the social change of indi-viduals and entire communities, the solution of problematic situations, as well as the in-crease in the well-being of citizens, also appears to have a specific role in dealing with emergency situations (earthquakes, catastrophic events, industrial accidents, epidemics and pandemics). The aim of the article is to describe, starting from the results of two investiga-tions carried out in Italy, the responses of social and social health services to the Corona-virus emergency, and the challenges faced by social workers. The main result is that social services have responded to pandemic by developing strategies that have enabled to deliveressential performance and to strengthen the internal cohesion of services, during a critical situation

Innovazione sociale e ruolo degli attori pubblici e privati nel welfare

Attraverso un’analisi di casi locali, il paper approfondisce le prospettive della gestione dei servizi sociali nell’attuale contesto socio-economico, e il concetto base dei servizi alla persona ovvero l’interazione sociale tra attori (pubblici e privati) operanti nei territori. Sembra infatti quanto meno inopportuno pensare di poter ricorrere a modelli precostituiti di intervento, ma è maggiormente adeguato porre attenzione alle azioni da realizzare a livello locale secondo innovazioni frutto della collaborazione tra Ente pubblico e organismi privati, in cui lo Stato non abbia solo il compito della programmazione, bensì della gestione degli interventi sociali e del controllo dei processi con un protagonismo nuovo dei cittadini, secondo lo spirito dell’articolo 118 secondo comma della Costituzione

Nidi Gratis in Lombardia. Attuazione e risultati

“Nidi Gratis” initiative, now in its fourth year, was introduced by Lombardy Region on an experimental basis in April 2016 as part of the “Reddito di Cittadinanza” program and was then confirmed for the following years thanks to a continuous investment of resources, including the use of European funds (POR FSE 2014-2020 Program) starting from the second annuity. The purpose of the initiative is to support the recipient families living in condition of economic and social vulnerability, excluding families’ cash outflows for the payment of the tuition costs of nursery schools (0-3 years) in the partaking municipalities, thus facilitating access to child services and answering to work-life balance needs. This research was promoted by the “Comitato Paritetico di Controllo e Valutazione del Consiglio regionale della Lombardia” and aims to evaluate the implementation and results of the initiative in the region. The sources used to conduct this analysis were different: (1) structured questionnaire by PoliS-Lombardia sent to all the nursery schools in the region; (2) stakeholders interviews conducted by PoliS-Lombardia; (3) customer satisfaction surveys available in Lombardy Region Open Data; (4) comparison of the employment status of the parents between T0 (declaration of the family unit economic situation at the beginning of the year) and T1 (Nidi Gratis application form); (5) further assessments of Lombardy Region performance conducted by PoliS-Lombardia. The main results indicate the strengths and weaknesses of “Nidi Gratis”, considering both the economic, managerial and administrative data related to the implementation of the initiatives, and stakeholders’ personal experience