User context and personalisation

The importance of user context as a means of delivering personalised and context-sensitive systems is discussed. Relevant aspects of personalisation and context technology are covered. The intention is to inspire those interested in Case-base reasoning and personalisation from background and experience in other disciplines such as information retrieval, adaptive user interfaces, user modelling and mobile computing. Descriptions of personalisation and context are followed by their use in information retrieval and their importance and use in ambient computing. Relevant literature that may be a motivating source for interested readers are provided. Various questions are also raised in initiating discussion on this topic

A Personalized System for Conversational Recommendations

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as movies or restaurants, but are still somewhat awkward to use. Our solution is to take advantage of the complementary strengths of personalized recommendation systems and dialogue systems, creating personalized aides. We present a system -- the Adaptive Place Advisor -- that treats item selection as an interactive, conversational process, with the program inquiring about item attributes and the user responding. Individual, long-term user preferences are unobtrusively obtained in the course of normal recommendation dialogues and used to direct future conversations with the same user. We present a novel user model that influences both item search and the questions asked during a conversation. We demonstrate the effectiveness of our system in significantly reducing the time and number of interactions required to find a satisfactory item, as compared to a control group of users interacting with a non-adaptive version of the system

AmbieSense: a system and reference architecture for personalised and context-sensitive information services for mobile users

The purpose of AmbieSense is to provide personalised, context-sensitive information to the mobile user. It is about augmenting digital information to physical objects, rooms, and areas. The aim is to provide relevant information to the right user and situation. Digital content is distributed from the surroundings and onto your mobile phone. An ambient information environment is provided by a combination of context tag technology, a software platform to manage and deliver the information, and personal computing devices to which the information is served. This paper describes how the AmbieSense reference architecture has been defined and used in order to deliver information to the mobile citizen at the right time, place and situation. Information is provided via specialist content providers. The application area addresses the information needs of travellers and tourists

A personalized system for conversational recommendations

technical reportIncreased computing power and theWeb have made information widely accessible. In turn, this has encouraged the development of recommendation systems that help users find items of interest, such as books or restaurants. Such systems are more useful when they personalize themselves to each user?s preferences, thus making the recommendation process more efficient and effective. In this paper, we present a new type of recommendation system that carries out a personalized dialogue with the user. This system ? the Adaptive Place Advisor ? treats item selection as an interactive, conversational process, with the program inquiring about item attributes and the user responding. The system incorporates a user model that contains item, attribute, and value preferences, which it updates during each conversation and maintains across sessions. The Place Advisor uses both the conversational context and the user model to retrieve candidate items from a case base. The system then continues to ask questions, using personalized heuristics to select which attribute to ask about next, presenting complete items to the user only when a few remain. We report experimental results demonstrating the effectiveness of user modeling in reducing the time and number of interactions required to find a satisfactory item

Content retrieval and mobile users: An outdoor investigation of an ambient travel guide

People's information needs change as they encounter new situations. The need for an ambient information environment becomes more evident in the case of the mobile traveller where situated information access is one of the main challenges. The motivation for this work has been to provide relevant information to the right situation and user in an ambient manner. Our way to solve this is to deliver personalised and context-aware information to the mobile user. To this end we have developed a platform, and prototype applications for travellers, and tourists. The system integrates our own tag technology with information from content service providers covering both general travel guide and local information. The development methodology is user-centred, iterative, and progressive in nature. It combines information retrieval (IR) test and evaluation techniques with iterative and user-centred development techniques at the test and evaluation phase. Combining the two disciplines gives us the ability to test and evaluate both the information aspects and the interaction aspects of any information system in parallel. Another advantage would be that one can develop content and software in parallel. This paper focuses on the IR test and evaluation framework that has been used in conjunction with the user-centred development. We emphasize the importance of performing IR test and evaluation for mobile systems in terms of users’ situations and tasks. The paper presents the results of some of the findings from a preliminary user test in an outdoor scenario. The test took place in a popular tourist destination in Spain

Curiosity driven search: When is relevance irrelevant?

Classical information search behaviour models based on work-task scenarios fail to explain common leisure search scenarios motivated by a hedonistic need rather than a defined information need. This paper presents work into such unstructured search driven by curiosity. In order to explore this hedonistic catalyst, a social media search application was designed in which the search experience is triggered by the user's spatio-temporal context during their exploration rather than query-response based information retrieval. We report a study with real users and a simulated casual-leisure search task where results indicated that relevance is not relevant for some searches

SocialSensor: sensing user generated input for improved media discovery and experience

SocialSensor will develop a new framework for enabling real-time multimedia indexing and search in the Social Web. The project moves beyond conventional text-based indexing and retrieval models by mining and aggregating user inputs and content over multiple social networking sites. Social Indexing will incorporate information about the structure and activity of the users‟ social network directly into the multimedia analysis and search process. Furthermore, it will enhance the multimedia consumption experience by developing novel user-centric media visualization and browsing paradigms. For example, SocialSensor will analyse the dynamic and massive user contributions in order to extract unbiased trending topics and events and will use social connections for improved recommendations. To achieve its objectives, SocialSensor introduces the concept of Dynamic Social COntainers (DySCOs), a new layer of online multimedia content organisation with particular emphasis on the real-time, social and contextual nature of content and information consumption. Through the proposed DySCOs-centered media search, SocialSensor will integrate social content mining, search and intelligent presentation in a personalized, context and network-aware way, based on aggregation and indexing of both UGC and multimedia Web content