Quality Management System in Education: Application of Quality Management Models in Educational Organization—Case Study from the Slovak Republic

The main mission of the internal quality system in educational institutions is to develop the importance of quality in all processes, create suitable conditions for increasing the loyalty and professional development of faculty staff, continually improve student satisfaction, and achieve recognition of educational institutions in the eyes of the public. In the Introduction, this paper covers the current state of the field of quality assurance of higher education in Slovakia. Quality management models that can be used appropriately and effectively in university conditions are identified in the next section. The aim of this overview section was to summarize the advantages and disadvantages resulting from the implementation of quality management models. The paper also includes a case study in which selected models of quality management implemented at a private university in Slovakia are described, especially the process model ISO 9001 and the common assessment framework (CAF) model. The self-assessment within the CAF model was carried out by a questionnaire survey; the obtained data were assessed by classical CAF scoring. The aim of the self-assessment was to identify problem areas and opportunities for improvement and to propose corrective actions. The specifics of the implementation of quality management models at a private university and the benefits resulting from the application are also been defined at the end of the article

The Development Trend of the Occupational Health and Safety in the Context of ISO 45001:2018

The main task of safety and health at work is to protect the most important thing we have, the health of each of us. Employers are able to anticipate and prevent risks by properly implemented occupational safety and health management systems. The basic task of the article is to describe the history of safety management systems to identify the state of implementation of the ISO 45001 system in the world. Subsequently, the article describes the ISO 45001 standard from the perspective of the PDCA cycle and describes the benefits and importance of implementing the ISO 45001 standard. The conclusion of the article deals with the development trend of the occupational health and safety management system according to STN ISO 45001:2019 in the context of occupational accidents in the conditions of the Slovak Republic

Quality Management System in Education: Application of Quality Management Models in Educational Organization—Case Study from the Slovak Republic

The main mission of the internal quality system in educational institutions is to develop the importance of quality in all processes, create suitable conditions for increasing the loyalty and professional development of faculty staff, continually improve student satisfaction, and achieve recognition of educational institutions in the eyes of the public. In the Introduction, this paper covers the current state of the field of quality assurance of higher education in Slovakia. Quality management models that can be used appropriately and effectively in university conditions are identified in the next section. The aim of this overview section was to summarize the advantages and disadvantages resulting from the implementation of quality management models. The paper also includes a case study in which selected models of quality management implemented at a private university in Slovakia are described, especially the process model ISO 9001 and the common assessment framework (CAF) model. The self-assessment within the CAF model was carried out by a questionnaire survey; the obtained data were assessed by classical CAF scoring. The aim of the self-assessment was to identify problem areas and opportunities for improvement and to propose corrective actions. The specifics of the implementation of quality management models at a private university and the benefits resulting from the application are also been defined at the end of the article

Application of Six Sigma Using DMAIC Methodology in the Process of Product Quality Control in Metallurgical Operation

The Six Sigma DMAIC can be considered a guide for problem solving and product or process improvement. The majority of companies start to implement Six Sigma using the DMAIC methodology. The paper deals with application of Six Sigma using the DMAIC methodology in the process of product quality control. The case study is oriented on the field of metallurgical operations. The goal of the Six Sigma project was to ensure the required metallurgic product quality and to avoid an increase in internal costs associated with poor product quality. In this case study, a variety of tools and techniques like flow chart, histogram, Pareto diagram, analysis of FMEA (Failure Mode and Effect Analysis) data, cause and effect diagram, logical analysis was used. The Sigma level has improved by approximately 13%. The achieved improvements have helped to reduce the quantity of defective products and the processing costs (technology for re-adjusting). Benefits resulting from the DMAIC implementation can be divided into three levels: the qualitative, economic and safety level

The Indentation Size Effect (ISE) of Ag–Cu Alloys

The literature regarding the Indentation Size Effect (ISE) in metal alloys is scarce. The content of this article is the study of the relationship between the applied load and the measured values of the Vickers micro-hardness of silver and copper alloys, measured with a Hanemann hardness tester. The load values ranged between 0.09807 N (10 g) and 0.9807 N (100 g). The size and character of the ISE were evaluated using Meyer’s power law (index n), Proportional Specimen Resistance (PSR) and the Hays–Kendall method. Coins and utility objects of Central European provenance with a silver content of 50 to 99.99% were used as samples. All samples showed a reverse effect (RISE) with a value of n > 2, which is typical for plastic materials. The relatively high variability of the measured micro-hardness and consequently of the index n is related to other factors, such as the age of the sample (age hardening by the precipitation of copper), the uneven degree of deformation and microstructure. The analyzed Ag–Cu alloys show a gradual increase in the Meyer index n with the increase in the silver content, while the ISE has a reverse character throughout the range. The obtained data make it possible to determine the approximate age of artifacts from the mentioned alloys

Analysis of Fault Conditions in the Production of Prestressed Concrete Sleepers

Industries demand that their products are high quality with the least number of defects due to the rapid improvement in manufacturing technology. Quality is a critical criterion for evaluation in manufacturing firms. The production of a final product that can meet customer requirements is essential in a sustainable supply chain system to reduce costs, increase productivity and provide high-quality products. The aim of the study is to identify the root cause of defects emerging in the production process of prestressed railway concrete sleepers. Ishikawa diagram and Pareto analysis were used to identify the root cause. The results showed that the cause of the faulty concrete sleeper is the breaking of the bolts, which are supplied by the external provider. Since the supplier refused to accept the complaint, chemical analysis and measuring of hardness and microhardness of bolts were realized. It showed that the hardness of the bolts does not achieve the values, which should be achieved after the declared heat-treatment. As a corrective action, the input control of bolts hardness was proposed as well as establishing the team cooperating with the supplier to improve the heat treatment process, which will be the objective of further study

Simulation Models in a Fluidity Test of the Al-Si Alloy

The goal of the fluidity test is to evaluate the ability of the melt to fill the cavity of the mold, which is one of the factors affecting the final quality of the castings. It is a technological test that is basically not standardized, therefore it is realized in different forms, for example using “horizontal” and “vertical” molds. The “horizontal” mold makes it easier to fulfill the condition of repeatability, therefore it was used to calculate the capability of the test by the Measurement Systems Analysis (MSA) method. The results of the tests in both molds were used to calculate regression equations that allow the fluidity to be determined with strong reliability based on variables such as melt temperature, casting speed, and mold temperature. In addition, the effects of input data variability (uncertainty) on the resulting fluidity value were analyzed using regression equations and the Monte Carlo simulation. The contribution of the article is the analysis of the capability of the measurement process of the fluidity and a prediction of the results of its tests using the Monte Carlo simulation method