Engaging retailers: giving them voice or controlling their voice, a supplier's perspective

This full paper from the Marketing and Retail track of BAM 2013 investigates the relationships between suppliers and retailers in the UK convenience store sector in terms of Hirschman's model whereby members of a group can influence it by either expressing their opinions (voice) or leaving it in protest (exit). Suppliers may create loyalty among retailers by raising exit costs and/or allowing them to express their voices. The investigation was carried out using the recorded turnover of the top thirty wholesalers and the major store chains/franchises in 2005-12, publications by the main trade organisation, in the trade press and online, and interviews. The results of the research suggest that the wholesalers do not use cost of exit or enabling retailer voice exclusively; instead they now tend to combine both within their retailer relationship strategies

Using Autopoiesis to Redefine Data, Information and Knowledge

The definition of knowledge has always been a contentious issue in knowledge management. Effective knowledge management requires a definition of knowledge that is consistent, useful and true. Whilst most definitions today fulfil the first two criteria, none accurately address all three, including the true, biological nature of knowledge. This is where autopoiesis can help. Autopoiesis was developed to try answer the question of what makes something living, using a scientific methodology. It proposes living things are discrete, self-producing entities and constantly cognising entities. Autopoiesis has long inspired definitions of knowledge, with ideas such as: knowledge cannot be transferred, or knowledge can only be created by the potential ‘knower’. Using the theory of autopoiesis, it is possible to create a biologically grounded model of knowledge, representing the latest thinking in neuroscience. However, before this new, biologically grounded model of knowledge can be integrated into new or existing knowledge management theories, it needs to be tested, else it falls into the trap of being conceptual, and remaining that way. This paper uses the theory of autopoiesis to redefine the concepts of data, information and, most importantly, knowledge, and goes on to develop a model of knowledge that has the potential to be used as a new foundation for knowledge management

PRESCRIBING JOINT CO-ORDINATES DURING MODEL PREPARATION IN OPENSIM IMPROVES THE ACCURACY OF LOWER LIMB KINEMATICS

The lower limb sidestepping kinematics of 20 elite female athletes were calculated using: 1) an established direct kinematic (DK) model (criterion) and, 2) two inverse kinematic (IK) models; one with and one without participant-specific joint co-ordinates prescribed during model preparation. The aim of this research was to determine whether prescribing joint co-ordinates influences the accuracy of IK derived sidestepping kinematics. Time-varying analysis (1D SPM) of IK derived hip, knee and ankle joint kinematics showed model’s prepared with participant-specific joint co-ordinates more closely matched that of the criterion measure. Prescribing participant-specific joint coordinates during model preparation improves the accuracy of IK derived sidestepping kinematics in OpenSim

Evaluating a living model of knowledge

The definition of knowledge has always been a contentious issue in knowledge management. Effective knowledge management requires a definition of knowledge that is consistent, useful and true. Whilst most definitions today fulfil the first two criteria, none accurately address all three, including the true, biological nature of knowledge. This is where autopoiesis can help. Autopoiesis was developed to try answer the question of what makes something living, using a scientific methodology. It proposes living things are discrete, self-producing entities and constantly cognising entities. Autopoiesis has long inspired definitions of knowledge, with ideas such as: knowledge cannot be transferred, or knowledge can only be created by the potential ‘knower’. Using the theory of autopoiesis, it is possible to create a biologically grounded model of knowledge, representing the latest thinking in neuroscience. However, before this new, biologically grounded model of knowledge can be integrated into new or existing knowledge management theories, it needs to be tested, else it falls into the trap of being conceptual, and remaining that way. This paper starts with the autopoietic, and therefore biologically, grounded model of knowledge, and develops the new evaluation framework necessary to test the model. The evaluation methodology developed in this research started from the field of programme evaluation and was adapted to meet the needs of the knowledge management discipline. This paper subsequently presents the initial findings from the evaluation process and takes the first steps to identifying how knowledge management can improve with its newly found scientific grounding

Moving KM to the next generation: The contribution of critical systems thinking

Knowledge Management (KM) is multifaceted and grounded in various disciplines including psychology, strategy, organizational behavior, economics, and management. It is therefore not surprising that KM has developed rapidly as a field with a myriad of frameworks designed to address KM needs in organizations. The emphasis of studies tends to be on the application of KM with paucity in the discussion of its theory and underpinning philosophy. As a result, KM is varied in definition and application. The range of KM tools and practices has caused some concern with authors suggesting that there is need for KM to be applied in an integrated manner. Systems Thinking (ST) is the conceptual framework for problem solving that views situations holistically. Critical Systems Thinking (CST) is the latest movement in ST that was born from the need to appreciate the diversity in approaches so as to identify the most suitable methodology for a problem context. CST is described by the commitments of critical awareness, sociological awareness, pluralism, complementarity and human emancipation. The application of CST is said to have reformed ST through its commitments and brought synthesis through the provision of a rational approach of combining system methodologies. Activities that create, capture and utilize knowledge are inherent in systems methods thus indicating a similarity between ST and KM. Authors have as such, called for the use of CST to underpin KM theory and practice. This paper highlights the contribution of CST to the maturity of Systems Thinking as a discipline. Potential use of CST in developing more unified, systemic and holistic approaches to handling KM is put forward. The aim is to spark conversation on the need for a new generation of KM that is grounded theoretically and philosophically, and based on more than practical case studies

The challenges, uncertainties and opportunities of bioaerosol dispersion modelling from open composting facilities

Bioaerosols are ubiquitous organic particles that comprise viruses, bacteria and coarser fractions of organic matter. Known to adversely affect human health, the impact of bioaerosols on a population often manifests as outbreaks of illnesses such as Legionnaires Disease and Q fever, although the concentrations and environmental conditions in which these impacts occur are not well understood. Bioaerosol concentrations vary from source to source, but specific human activities such as water treatment, intensive agriculture and composting facilitate the generation of bioaerosol concentrations many times higher than natural background levels. Bioaerosols are not considered ‘traditional’ pollutants in the same way as PM10, PM2.5, and gases such as NO2, and consequently dispersion models do not include a bespoke method for their assessment. As identified in previous studies, priority areas for improving the robustness of these dispersion models include: 1) the development of bespoke monitoring studies designed to generate accurate modelling input data; 2) the publication of a robust emissions inventory; 3) a code of practice to provide guidelines for consistent bioaerosol modelling practices; and 4) a greater understanding of background bioaerosol emissions. The aim of this research project, funded by the Natural Environmental Research Council (NERC), is to address these key areas through a better understanding of the generation, concentration and potential dispersion of bioaerosols from intensive agricultural and biowaste facilities, using case studies developed at specific locations within the UK. The objective is to further refine existing bioaerosol monitoring and modelling guidelines to provide a more robust framework for regulating authorities and site operators. This contribution outlines the gaps that hinder robust dispersion modelling, and describes the on-site bioaerosol data collection methods used in the study, explaining how they might be used to close these gaps. Examples of bioaerosol dispersion modelled using ADMS 5 are presented and discussed

Towards improved bioaerosol model validation and verification

Bioaerosols, comprised of bacteria, fungi and viruses are ubiquitous in ambient air. Known to adversely affect human health, the impact of bioaerosols on a population often manifests as outbreaks of illnesses such as Legionnaires Disease and Q fever, although the concentrations and environmental conditions in which these impacts occur are not well understood. Bioaerosol concentrations vary from source to source, but specific industrialised human activities such as water treatment, intensive agriculture and open windrow composting facilitate the generation of bioaerosol concentrations many times higher than natural background levels. Bioaerosol sampling is currently undertaken according to the requirements of the Environment Agency’s regulatory framework, in which the collection of bioaerosols and not its long-term measurement is of most importance. As a consequence, sampling devices are often moved around site according to changing wind direction and sampling intervals are invariably short-term. The dispersion modelling of bioaerosols from composting facilities typically relies on proxy pollutant parameters. In addition, the use of short term emission data gathering strategies in which monitors are moved frequently with wind direction, do not provide a robust reliable and repeatable dataset by which to validate any modelling or to verify its performance. New sampling methods such as the Spectral Intensity Bioaerosol Sensor (SIBS) provide an opportunity to address several gaps in bioaerosol model validation and verification. In the context of model validation, this paper sets out the current weaknesses in bioaerosol monitoring from the perspective of robust modelling requirements

Collaboration and teamwork: immersion and presence in an online learning environment

In the world of OTIS, an online Internet School for occupational therapists, students from four European countries were encouraged to work collaboratively through problem-based learning by interacting with each other in a virtual semi-immersive environment. This paper describes, often in their own words, the experience of European occupational therapy students working together across national and cultural boundaries. Collaboration and teamwork were facilitated exclusively through an online environment, since the students never met each other physically during the OTIS pilot course. The aim of the paper is to explore the observations that here was little interaction between students from different tutorial groups and virtual teamwork developed in each of the cross-cultural tutorial groups. Synchronous data from the students was captured during tutorial sessions and peer-booked meetings and analysed using the qualitative constructs of ‘immersion’, ‘presence’ and ‘reflection in learning’. The findings indicate that ‘immersion’ was experienced only to a certain extent. However, both ‘presence’ and shared presence were found by the students, within their tutorial groups, to help collaboration and teamwork. Other evidence suggests that communities of interest were established. Further study is proposed to support group work in an online learning environment. It is possible to conclude that collaborative systems can be designed, which encourage students to build trust and teamwork in a cross cultural online learning environment.</p

Improving the Detection, Assessment, Management and Prevention of Delirium in Hospices (the DAMPen-D study): protocol for a co-design and feasibility study of a flexible and scalable implementation strategy to deliver guideline-adherent delirium care

INTRODUCTION: Delirium is a complex condition in which altered mental state and cognition causes severe distress and poor clinical outcomes for patients and families, anxiety and stress for the health professionals and support staff providing care, and higher care costs. Hospice patients are at high risk of developing delirium, but there is significant variation in care delivery. The primary objective of this study is to demonstrate the feasibility of an implementation strategy (designed to help deliver good practice delirium guidelines), participant recruitment and data collection. METHODS AND ANALYSIS: Three work packages in three hospices in the UK with public involvement in codesign, study management and stakeholder groups: (1) experience-based codesign to adapt an existing theoretically-informed implementation strategy (Creating Learning Environments for Compassionate Care (CLECC)) to implement delirium guidelines in hospices; (2) feasibility study to explore ability to collect demographic, diagnostic and delirium management data from clinical records (n=300), explanatory process data (number of staff engaged in CLECC activities and reasons for non-engagement) and cost data (staff and volunteer hours and pay-grades engaged in implementation activities) and (3) realist process evaluation to assess the acceptability and flexibility of the implementation strategy (preimplementation and postimplementation surveys with hospice staff and management, n=30 at each time point; interviews with hospice staff and management, n=15). Descriptive statistics, rapid thematic analysis and a realist logic of analysis will be used be used to analyse quantitative and qualitative data, as appropriate. ETHICS AND DISSEMINATION: Ethical approval obtained: Hull York Medical School Ethics Committee (Ref 21/23), Health Research Authority Research Ethics Committee Wales REC7 (Ref 21/WA/0180) and Health Research Authority Confidentiality Advisory Group (Ref 21/CAG/0071). Written informed consent will be obtained from interview participants. A results paper will be submitted to an open access peer-reviewed journal and a lay summary shared with study site staff and stakeholders. TRIAL REGISTRATION NUMBER: ISRCTN55416525