Message from the conference chairs

The International Conference on Mobile Business (ICMB) and the Global Mobility Roundtable (GMR), Athens, Greece, 13-15 June 2010, p. 11link_to_subscribed_fulltex

The Implications of Information Technology Infrastructure Capabilities for Business Process Change Success

Although business performance has long been theoretically hypothesised to be dependent on the level of underlying Information Technology capability, there is a distinct lack of empirical studies to support this claim. In this paper we discuss preliminary results of ongoing research into the knock-on effects of computer network support to business process performance indicators. Based on a real-life case study of business process change, we develop simulation models that depict operations at three different levels of abstraction (business processes, Information System applications, and computer network support). Experiments with different levels of network utilisation generated by increased business workload provide empirical support to the hypothesis that IT capability can be a critical enabler (but equally a critical disabler as well) of business performance improvements. The Relationship between IT Capability and Organisational Performance Since it became acknowledged that organisations can be studied and analysed according to the business processes they perform (Scott Morton 1991), process-based organisational analysis and design has become a prominent matter of study in both the management science and Information Systems (IS) fields (Davenport 1993, Hammer and Champy 1993). Apart from the focus on processes, perhaps the most distinctive characteristic of contemporary change management approaches is the heavy importance they generally place on the role of Information Systems in enabling process change. For example, Davenport (1993) asserts that ‘by virtue of its power and popularity, no single business resource is better positioned than information technology to bring about radical improvement in business processes’. Many othe

Towards Assessing the Multi-view Modeling Capability of Enterprise Modeling Methods

Part 7: Teaching ChallengesInternational audienceToday’s enterprises and their underlying information systems ask for Multi-view Enterprise Modeling Methods (MVMMs) toward a comprehensive model representation. MVMMs capture the required aspects of complex systems using multiple views – the Multi-view Modeling (MVM) capability. However, not all modeling methods are endowed with a MVM capability. Means for assessing and improving such capability are therefore needed. Based on a comparative analysis of three MVMMs, we define the notion of MVM capability. Drawing on these criteria, an EBNF-based description is proposed, serving as a basis for MVM capability assessment. The strengths of the approach go beyond offering a common understanding of the MVM capability notion by (i) assessing the MVM capability, and (ii) identifying requirements to achieve this capability. Consequently, this approach primarily addresses method engineers aiming to employ MVM capability to a modeling method

ASSESSING THE VALUE OF MEDIATORS IN COLLABORATIVE BUSINESS NETWORKS

One of the basic mechanisms of collaborative business networks is mediation. A literature review is presented that identifies meanings and roles of mediators. Based on the literature a framework is developed that can be used to describe and distinguish different types of mediator services. Core concept

E-service cost benefit evaluation and analysis

Based on an e-service cost-benefit factor framework, an initial cost-benefit factor-relation model is proposed through analyzing a questionnaire survey results. The factor-relation model is then considered as domain knowledge, and the data collected is as evidence to the inferencebased verification. This study applies Bayesian network technique to analyze and verify the relationships among cost factors and benefit factors in the development of e-services. A set of useful findings have been obtained for the costs involved in moving services online against the benefits received by adopting e-service applications. These findings have potential to improve the strategic planning of businesses by determining more effective investment items and adopting more suitable development activities in eservices development. © Springer-Verlag Berlin Heidelberg 2007