68 research outputs found
Management of Crowdsourcing in Language Teaching and Learning: The State-of-the-art and Future Directions
[EN] The new environment of technological development has led to a transformation of teaching and learning methodologies, especially in the field of language teaching. In this field, the so-called Crowdsourcing, applied in other fields, is an essential element to be considered. This paper tries to identify the applications of Crowdsourcing for teaching and learning. The aim is to observe the state of the art and its trends in order to improve efficiency in learning processes. The paper analyses 192 documents on crowdsourcing and language teaching and learning, extracted from the Web of Science in the period 2012 to 2023. The article carries out a literature review and performs a bibliometric and visualisation analysis essentially on journals, authors and keywords. The results show the importance of crowdsourcing in language teaching and learning, and the particularities of aspects such as Crowdteaching and Crowdlearning associated with new methodologies and technological developments. New trends indicate the relevance of including aspects such as, apart from language and linguistic considerations technological developments such as machine learning, natural language processing, sentiment analysis, or classification models. The results offer guidance to researchers and teachers to plan their research and to improve language teaching and learning processes.Garrigós Simón, FJ.; Narangajavana-Kaosiri, Y. (2023). Management of Crowdsourcing in Language Teaching and Learning: The State-of-the-art and Future Directions. Language Teaching Research Quarterly. 38:128-151. https://doi.org/10.32038/ltrq.2023.38.071281513
LA DEMANDA HOTELERA EN ESPAÑA: ESTUDIO RETROSPECTIVO DE LA DÉCADA 1990-2000
This study try to analyse the main factors of the world tourism demand and its evolution, emphasizing in the relationship among tourists motivations and effective demand. In addition, the work examine, in a descriptive way, how some of these factors have affect the Spanish tourism demand of last decade. This study support the significance of tourism demand elasticity to wealth or international political matters. Furthermore, we have observed the development of this demand towards new market targets and higher levels of quality. In the end, the analyse about the seasonality of demand has highlighted the effects of Spanish high specialization demand in the specific sun and beach target and in the markets of Spain, United Kingdom and Germany. El presente estudio pretende realizar un análisis de los principales factores determinantes de la demanda turística a nivel mundial y su evolución, con especial incidencia en la relación entre las motivaciones de los turistas y su concreción en demanda efectiva. Además, el trabajo realiza un análisis descriptivo de cómo algunos de estos factores han influido en el comportamiento de la demanda hotelera española en la última década. Tras el estudio hemos corroborado la importancia de la elasticidad de la demanda hotelera española a factores como la renta o las situaciones políticas internacionales. A su vez hemos observado la evolución de la demanda hacia una mayor preferencia por la calidad, así como el proceso de transformación de esta hacia nuevos segmentos. Finalmente, el análisis de la estacionalidad ha remarcado los efectos de la especialización de nuestra demanda en el segmento de sol y playa y en los mercados de España, Gran Bretaña y Alemania
Stakeholder perceptions in organizational crisis management: exploring alternative configurations
[EN] Crises are socially constructed. Affected stakeholders of an organizational crisis conceive complex associations between their perceptions of the implicated company's response and about the company itself. The study moves away from a simple cause-effect view by deriving alternative configurations of these associations. This approach allows for a better understanding of how stakeholders attribute responsibility for a critical event and the resulting crisis faced by the company that caused it. Using partial least squares structural equation modeling and fuzzy-set qualitative comparative analysis, we analyze insights of 325 families affected by an environmental incident in 2018 involving Colombia's largest company. We establish a correlation between stakeholders' perceptions of crisis response timeliness and credibility. Accordingly, we expand on how perceptions affect organizational judgments. Finally, we propose that trustworthiness and reputation are antecedents to how organizational crisis response is perceived and how these antecedents affect the degree of the severity of the company crisis.Contreras-Pacheco, OE.; Claasen, C.; Garrigós Simón, FJ. (2022). Stakeholder perceptions in organizational crisis management: exploring alternative configurations. Journal of Management & Organization. 1-22. https://doi.org/10.1017/jmo.2022.5512
Engaging with untruthful company crisis communication: The understanding of decoupling in the face of crisis
[EN] Purpose: By considering the organizational legitimacy framework, this work examines how offending
companies decouple their narratives from the facts as a communication strategy when handling
environmental crises in the Latin American context. It also considers the implications of such behavior
in terms of its potential inconsistency with the organizational value system, and therefore with the
ethical sense of the crisis communication practice.
Design/methodology: The research relies on a multi-case study approach, where four major
environmental incidents involving four extractive companies in Venezuela, Colombia, Mexico, and
Argentina are analyzed. By scrutinizing public sources, these companies¿ crisis communication processes
are examined to allow for the linking of theory and practice.
Findings: Results obtained suggest that to defend their legitimacy, companies deliberately conveyed
untruthful messages and decouple their communication in crisis from reality, which in turn exposes a
delinking between values and actions, resulting in ethical concerns for the practice of both crisis
management and crisis communication. This work identifies four different decoupling-based crisis
communication strategies performed by companies and the way these are accompanied by secondary
strategies.
Research limitations/implications: By emphasizing the connection between legitimacy and crisis
communication, the study illustrates how narrative-fact decoupling (i.e., untruthful crisis communication
practices) can be an indicative of more profound organizational contradictions. However, due to the
constraints of case studies, it is acknowledged that the results obtained have boundaries for
generalization.
Originality/value: Instead of approaching decoupling as a trigger for crisis, the present investigation
considers decoupling as a communicational strategy some companies engage with, when handling crisis.
Furthermore, by focusing on Latin America, the study reflects the potential impact that the geographical
context may have on the bodies of knowledge of organizational crisis communication and legitimacy.The authors received financial support from the Universidad Industrial de Santander (Colombia) for the research, authorship, and publication of this articleContreras-Pacheco, OE.; Claasen, C.; Garrigós Simón, FJ. (2021). Engaging with untruthful company crisis communication: The understanding of decoupling in the face of crisis. Intangible Capital. 17(1):31-51. https://doi.org/10.3926/ic.1775315117
Social Capital, Human Capital, and Sustainability: A Bibliometric and Visualization Analysis
[EN] Academic interest in social and human capital is growing significantly. Similarly, their
relationship with sustainability is increasing, especially compared to sustainability¿s relationship
with natural capital and financial and economic capital. Bibliometric and visualization research on
these relationships is nonetheless insufficient. This study analyzes the evolution of the literature on
natural capital, financial and economic capital, and social and human capital related to sustainability.
On the other hand, the study presents a bibliometric analysis on social capital and human capital
(SHC) related to sustainability. The article studies 635 references collected from theWeb of Science
(WoS) Core Collection database and utilizes visualization of similarities (VOS) viewer program to
graphically map the material. The analysis involves co-occurrence of keywords, co-citation, and
co-authorship. The results reveal not only the state of the art and the leading trends, but also the
evolution regarding impact, main journals, documents, topics, authors, institutions, and countries.
The study provides researchers and practitioners with a visual and schematic frame of the research
on this topic.This research was funded by Catedra de Empresa y Humanismo de la Universidad de Valencia grant number 3050361465.Garrigós Simón, FJ.; Botella-Carrubi, M.; Gonzalez-Cruz, T. (2018). Social Capital, Human Capital, and Sustainability: A Bibliometric and Visualization Analysis. Sustainability. 10(12):1-19. https://doi.org/10.3390/su10124751S1191012Baker, W. E. (1990). Market Networks and Corporate Behavior. American Journal of Sociology, 96(3), 589-625. doi:10.1086/229573Portes, A. (1998). Social Capital: Its Origins and Applications in Modern Sociology. Annual Review of Sociology, 24(1), 1-24. doi:10.1146/annurev.soc.24.1.1Falk, I., & Kilpatrick, S. (2000). What is Social Capital? A Study of Interaction in a Rural Community. Sociologia Ruralis, 40(1), 87-110. doi:10.1111/1467-9523.00133Pretty, J., & Ward, H. (2001). Social Capital and the Environment. 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The economic sustainability of tourism growth through leakage calculation
The development and growth of tourism depend on its sustainability over time and on its benefits for destinations as a whole. However, calculating sustainability is not an easy task. This article focuses on the economic sustainability of tourism growth and, after an exhaustive review of the literature, proposes a quantitative mathematical model to measure it by analysing and calculating leakage in the hotel sector. Leakage analyses the amount of revenue generated by tourists that does not remain in the destination economy. Through a sample of 204 interviews with managers, this study validates the model created and calculates leakage in a mass tourism destination (the Valencian Region in Spain). The paper opens new areas of research in sustainability literature and will be of value to tourism planners and governments in their efforts to implement appropriate tourism development policies.Garrigós Simón, FJ.; Galdón Salvador, JL.; Gil Pechuán, I. (2015). 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INNODOCT/20. International Conference on Innovation, Documentation and Education
La conferencia tiene como objetivo proporcionar un foro para
académicos y profesionales que se reúnen para compartir la investigación,
discutir ideas, proyectos actuales, resultados y desafíos relacionados con las
Nuevas Tecnologías de la Información y Comunicación, Innovaciones y
Metodologías aplicadas a la Educación y la Investigación.Garrigós Simón, FJ.; Estelles Miguel, S.; Lengua Lengua, I.; Narangajavana, Y. (2021). INNODOCT/20. International Conference on Innovation, Documentation and Education. Editorial Universitat Politècnica de València. http://hdl.handle.net/10251/161668EDITORIA
The use of crowdsourcing as a strategic model in future hotels
The purpose of this paper is to deAne, analyze their types, and to do an in-depth study of the
concept and the importance of crowdsourcing for the management and marketing of hospitality
and tourism Arms. More concretely, the paper analyzes the impact of crowdsourcing related processes,
together with the evolution of the new conceptions of marketing and management, in the
transformation of hotels. Furthermore the paper forecast the future of hotels, by exploring and
studying diverse uses and possibilities of crowdsourcing techniques for improving diverse processes
in different organizational areas of hotel business. With the new marketing perspective,
the paper provides also several examples of its use in hotels, and pretends to create an exploratory
framework, and analyze the strengths of the use of crowdsourcing related techniques in
the hotel arena, and also the negative consequences of some of these techniques for hotel Arms.Garrigós Simón, FJ.; Narangajavana-Kaosiri, Y. (2015). The use of crowdsourcing as a strategic model in future hotels. Tourism today (Nicosia). 15:105-120. http://hdl.handle.net/10251/78860S1051201
Digital Entrepreneurship Dimensions and Strategies: Crowdsourcing and Digital Financing
[EN] This paper aims to investigate an agile, knowledge-based, innovative, and integrated solution for
businesses, i.e., Digital entrepreneurship, which means creating new ventures and transforming
existing businesses by developing novel digital technologies and novel usage of such technologies.
On the one hand, financing the projects is unaffordable for the companies, and a crowdsourcing
platform is a good way to mitigate the burden of expenditure. The Digital Entrepreneurship
process is a multidisciplinary field: developing software is rooted in information systems (IS),
conceptualising business models, and formulating strategy. In addition to that, digital
entrepreneurship is located at the junction of knowledge, business, and institutional
entrepreneurship. This complicated nature of digital entrepreneurship requires a strategy. The
type of opportunities they pursue characterises the strategy of formation and sustainability for a
new venture; therefore, the entrepreneurs need to select strategies to make the best position
according to their resources or the attainable resources through crowdsourcing. We shed light on
the importance of crowdsourcing to have a successful state¿of¿the¿art business after reviewing the
background of digital entrepreneurship, crowdsourcing, and the digital entrepreneurship strategy.Garrigós Simón, FJ.; Alizadeh Moghadam, SS.; Abdi, L.; Pourmirali, Z.; Abdi, B. (2021). Digital Entrepreneurship Dimensions and Strategies: Crowdsourcing and Digital Financing. Management and Business Research Quarterly. 18:1-15. https://doi.org/10.32038/mbrq.2021.18.01S1151
Assessment tool for maximising performance in heterogeneous profiles for bologna higher education diploma supplement studies
[EN] This paper proposes an assessment tool for the evaluation of students obtaining the “diploma
supplement” for Bologna High Education Bachelor Degree. Specifically the tool has been introduced in
2012 for the diploma supplement of Telecommunication Engineering Degree at the Escola Politècnica
Superior de Gandia, Universitat Politècnica de València, in a mandatory subject dealing with television
and video systems. The student profiles are assessed considering different variables like the
university they come from, how many years have passed since they began their studies and if they
have coursed subjects about related topics. The assessment also evaluates if the student meets the
proposed schedule following the order of the laboratory lessons and relates it with the mark obtained
in the tests done for the laboratory contents. Other concepts are analyzed in the study, such as if the
student assists regularly to the theory lessons, if the students are exempt from attending to the
lessons because they are working, and if they attend to the professional visit to a local television
broadcasting site. The assessment tool includes the evaluation of the tests for different difficulty levels
following Bloom’s taxonomy and taking into account the different student profiles of the diploma
supplement course. This assessment of the tests results is useful to identify the strengths and
weaknesses in the student learning observed in the different contents of the subject. Results indicate
that student’s achievements are directly related with the attendance to the lectures and seminars in
the classroom and to the laboratory lessons. We have not founded difficulties in bringing together
students from different universities and with different ages. No relation is observed either with how
long passed since the student started its previous Diploma Degree studies. The work confirms the
suitability of the Bologna diploma supplement course for the Telecommunication professionals with
previous Engineering Degrees.Llorente Sáez, R.; Morant, M.; Garrigós Simón, FJ. (2013). Assessment tool for maximising performance in heterogeneous profiles for bologna higher education diploma supplement studies. En New changes in technology and innovation : INNODOCT'13 : International Conference on Innovation, Documentation and Teaching Technologies, held on-line in Valencia, Spain, on 6-7 May, 2013. https://riunet.upv.es/handle/10251/30843. Universidad Politécnica de Valencia. 76-81. http://hdl.handle.net/10251/82178S768
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