Authoritarian leadership and employee creativity: The moderating role of psychological capital and the mediating role of fear and defensive silence

© 2018 Elsevier Inc. Drawing from the transactional theory of stress, we examined the relationships between authoritarian leadership, fear, defensive silence, and ultimately employee creativity. We also explored the moderating effect of employee psychological capital on these mediated relationships. We tested our hypothesized model in two studies of employee-supervisor dyads working in Africa (Nigeria; Study 1) and Asia (China; Study 2). The results of Study 1 revealed that the negative relationship between authoritarian leadership and creativity was mediated by employee defensive silence. Extending these findings in a three-wave study in Study 2, our results revealed a more complex relationship. Specifically, our results showed that both fear and defensive silence serially mediated the link between authoritarian leadership and employee creativity. In addition, we found that this mediated relationship was moderated by employee psychological capital such that the relationship was stronger when psychological capital was low (versus high). Implications for both theory and practice are discussed

A social exchange perspective on why and when ethical leadership foster customer-oriented citizenship behavior

Grounded in social exchange theory, we investigated why and when ethical leadership may relate to hospitality employees’ customer-oriented citizenship behavior (CCB) by exploring the mediating and moderating roles of felt obligation and psychological detachment from an organization respectively. Using a two-wave sample of 152 employees and their 152 coworkers from 10 hotels in Africa, we found that ethical leadership positively relates to CCB via increased felt obligation. In addition, our results revealed that psychological detachment moderated the ethical leadership and CCB relationship, such that this relationship was stronger when psychological detachment was low (versus high), as mediated by felt obligation

The mind is willing, but the situation constrains: Why and when leader conscientiousness relates to ethical leadership

While previous research has established that employees who have a more conscientious leader are more likely to perceive that their leader is ethical, the underlying mechanisms and boundary conditions of this linkage remain unknown. In order to better understand the relationship between leader conscientiousness and ethical leadership, we examine the potential mediating role of leader moral reflectiveness, as well as the potential moderating role of decision-making autonomy. Drawing from social cognitive theory, results from two samples of workgroup leaders and their immediate reports situated in Africa and Asia show that leader conscientiousness is positively related to leader moral reflectiveness, which in turn, is positively associated with employees’ assessment of ethical leadership. Furthermore, and consistent with our hypothesis, results from the two samples show that leader decision-making autonomy moderates the indirect path from leader conscientiousness to ethical leadership through moral reflectiveness, such that only morally reflective leaders who have high (versus low) decision-making autonomy at work engage in ethical leadership behaviors. In our discussion, we highlight the theoretical and practical implications of our findings and suggest ways in which organizations can better foster ethical leadership

Authoritarian leadership and employee creativity: The moderating role of psychological capital and the mediating role of fear and defensive silence

Drawing from the transactional theory of stress, we examined the relationships between authoritarian leadership, fear, defensive silence, and ultimately employee creativity. We also explored the moderating effect of employee psychological capital on these mediated relationships. We tested our hypothesized model in two studies of employee-supervisor dyads working in Africa (Nigeria; Study 1) and Asia (China; Study 2). The results of Study 1 revealed that the negative relationship between authoritarian leadership and creativity was mediated by employee defensive silence. Extending these findings in a three-wave study in Study 2, our results revealed a more complex relationship. Specifically, our results showed that both fear and defensive silence serially mediated the link between authoritarian leadership and employee creativity. In addition, we found that this mediated relationship was moderated by employee psychological capital such that the relationship was stronger when psychological capital was low (versus high). Implications for both theory and practice are discussed

Authoritarian leadership and employee creativity: The moderating role of psychological capital and the mediating role of fear and defensive silence

Drawing from the transactional theory of stress, we examined the relationships between authoritarian leadership, fear, defensive silence, and ultimately employee creativity. We also explored the moderating effect of employee psychological capital on these mediated relationships. We tested our hypothesized model in two studies of employee-supervisor dyads working in Africa (Nigeria; Study 1) and Asia (China; Study 2). The results of Study 1 revealed that the negative relationship between authoritarian leadership and creativity was mediated by employee defensive silence. Extending these findings in a three-wave study in Study 2, our results revealed a more complex relationship. Specifically, our results showed that both fear and defensive silence serially mediated the link between authoritarian leadership and employee creativity. In addition, we found that this mediated relationship was moderated by employee psychological capital such that the relationship was stronger when psychological capital was low (versus high). Implications for both theory and practice are discussed.status: Published onlin

Negative workplace gossip : Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness

This study investigates why and when perceived negative workplace gossip inhibits targets’ in-role performance in the context of service. Relying on affective events theory, we argue that perceived negative workplace gossip inhibits targets’ customer service performance by eliciting negative mood. Furthermore, we argue that this mediating process is moderated by targets’ trait mindfulness and forgiveness. Specifically, we suggest that target employees who are lower (versus higher) in trait mindfulness are more likely to experience negative mood. In turn, the negative mood only inhibits customer service performance among those who have lower (versus higher) tendency to forgive. Results from a multi-wave, multisource field study provide support for our hypotheses, even while controlling for targets’ emotional exhaustion as an alternative pathway. These findings support the affective events perspective to understand negative workplace gossip and provide a more nuanced view on its consequences

A closer look at how and when family-supportive supervision influence work interference with family: the roles of family-role overload and task crafting

Although family–supportive supervision (FSS) has been identified as one of the most useful social resources for reducing the occurrence of work interference with family (WIF), relatively little is known about the boundary conditions and the underlying mechanisms through which this relationship occurs. Drawing on conservation of resources (COR) theory, we examined how and when FSS relates to WIF in two field studies, focusing on family–role overload as a moderator and employee task crafting as a mediator. Results from Study 1, using multi-wave data from a high-technology firm, showed that family role–overload moderated the relationship between FSS and WIF such that the relationship was stronger for employees with more family role–overload than for those with less family role–overload. Results from Study 2, using multi-wave data from employees working in different industries, revealed that employee task crafting mediated the interactive effect of FSS and family–role overload on WIF. Implications of these findings for research and practice are discussed