97 research outputs found

    Pnpb Credit Management at the Ministry of Esdm

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    State Non-taxable Revenue (PNBP) from the energy and mineral sources (ESDM) sectors, particularly at Oil and earth gas(Migas) sector, coal and mineral sector, are very significant revenue of the state which is State Non-taxable Revenue described on the National budget and revenue(APBN). Actually there are still a lot of BUMN, BUMD, private companies which have not paid yet their PNBP to the Ministry of ESDM.. This research aims to recognize empirically the system of PNBP management within the Ministry of ESDM. This research has applied an analytical descriptive method which is a method to provide an actual condition regarding the credit management. The State revenue refers to PNBP credit has still been beyond the expectation due to a slow process of PNBP credit administration as well as the organization management which has not been running well. An effort to speed up the process should have to be applied refers to the efficiency of the related sources consumed such as time, cost and manpower. An effort to develop the effectiveness of State credit administration should have to be applied by improving the organization performance to maximize the result of the State credit management

    Investment Projection Model In Indonesia

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    The achievement of economic activities in a country is measured by the economic development which is the projection of an increasing output as well as the increasing of the revenue to the owner of the production factors. Either Local Investment contribution or Foreign Investment has been an important role to reach the economic development, in order to reach it, the estimation of investment requirement either local investment or foreign one has to be done. This research aims to find out the connection between invesment and economic development, the investment projection model, and the total amount of invesment for the economic development. The research method has applied an explanatory method. The connection between economic development and investment can be analyzed by Capital Output Ratio (COR) concept. Having had the different perspectives of time, it has caused that mostly COR on average has been applied only to measure the productivity of the investment activities at a certain year, however, MCOR is used as the tool to predict the future investment's requirement and the economic development

    An Analysis Regarding the Effects of the Employees and Working Process Upon the Level of Customer Satisfaction at PT Telkom Tbk Bogor

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    Customer\u27s satisfaction and dissatisfaction is not new phenomena of Business in Indonesia. From the customer\u27s perspective has mostly complained about the goods or services with low quality, expensive price, inappropriate guarantee, etc. On the other side (in this case producer) there\u27s a response to fix it. A lot of facts may cause the customer satisfied, for example, reasonable price, interesting promotion, professional labour, work procedure and creative product with high standard. By finding and developing customer\u27s satisfaction factors, a company will perform a rapid development. Therefore this thesis has identified the employees\u27 factor and working process affecting the customer\u27s satisfaction in order to focus the research.Main problem of this research is whether the employees or the working process has been affecting the customer\u27s satisfaction rate either simultaneously or partially? According to this problem so the purpose is to notice the employees and the working process that have affected the customer\u27s satisfaction rate simultaneously or partially. This research also has applied the theories which explain about the factors that are affecting the customer\u27s satisfaction including the definitions. From that point of view a hipothesis is defined that the employees and the working process are affecting the customer\u27s satisfaction rate. either simultaneously or partially. The analysis report shows that the employees and the process of work/work procedur have been really the result of the customer satisfaction rate simultaneously. This can be proved with the test by using F-test method and the result shows that the correlation between the employees and the working procedure has really affected the customer\u27s satisfaction rate which is it has been accepted. Then the test of the effect of the customer\u27s satisfaction rate which is the result of the correlation between the employees and the working procedure using t-test method, and the result shows that the employees and the working procedure partially has have really affected the customer\u27s satisfaction rate, and it is accepted. As the conclusion, we could say that the correlation between the employees and the process of work/working procedure has a really been affecting the customers satisfaction rate, either simultaneously or partialy. The writer can only suggest the company (PT. Telkom Tbk Bogor) to pay more attention to the front liners employees to become permanent employees because I think it could be such a motivation for them to give a much better services to the customers, by providing a continuously training to the front liners, especially, always maintaining the consistency of high quality of the services as well as solid environment among departments, so it would give a guarantee to the customers, regarding the due date of a complaint or or the new lines services to complete

    Wiki-MetaSemantik: A Wikipedia-derived Query Expansion Approach based on Network Properties

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    This paper discusses the use of Wikipedia for building semantic ontologies to do Query Expansion (QE) in order to improve the search results of search engines. In this technique, selecting related Wikipedia concepts becomes important. We propose the use of network properties (degree, closeness, and pageRank) to build an ontology graph of user query concepts which is derived directly from Wikipedia structures. The resulting expansion system is called Wiki-MetaSemantik. We tested this system against other online thesauruses and ontology based QE in both individual and meta-search engines setups. Despite that our system has to build a Wikipedia ontology graph in order to do its work, the technique turns out to work very fast (1:281) compared to another ontology QE baseline (Wikipedia Persian ontology QE). It has thus the potential to be utilized online. Furthermore, it shows significant improvement in accuracy. Wiki-MetaSemantik also shows better performance in a meta-search engine (MSE) set up rather than in an individual search engine set up
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