Threshold start-up control policy for polling systems

A threshold start-up policy is appealing for manufacturing (service) facilities that incur a cost for keeping the machine (server) on, as well as for each restart of the server from its dormant state. Analysis of single product (customer) systems operating under such a policy, also known as the N-policy, has been available for some time. This article develops mathematical analysis for multiproduct systems operating under a cyclic exhaustive or globally gated service regime and a threshold start-up rule. It pays particular attention to modeling switchover (setup) times. The analysis extends/unifies existing literature on polling models by obtaining as special cases, the continuously roving server and patient server polling models on the one hand, and the standard M/G/1 queue with N-policy, on the other hand. We provide a computationally efficient algorithm for finding aggregate performance measures, such as the mean waiting time for each customer type and the mean unfinished work in system. We show that the search for the optimal threshold level can be restricted to a finite set of possibilities

Customer order scheduling problem: A comparative metaheuristics study

The customer order scheduling problem (COSP) is defined as to determine the sequence of tasks to satisfy the demand of customers who order several types of products produced on a single machine. A setup is required whenever a product type is launched. The objective of the scheduling problem is to minimize the average customer order flow time. Since the customer order scheduling problem is known to be strongly NP-hard, we solve it using four major metaheuristics and compare the performance of these heuristics, namely, simulated annealing, genetic algorithms, tabu search, and ant colony optimization. These are selected to represent various characteristics of metaheuristics: nature-inspired vs. artificially created, population-based vs. local search, etc. A set of problems is generated to compare the solution quality and computational efforts of these heuristics. Results of the experimentation show that tabu search and ant colony perform better for large problems whereas simulated annealing performs best in small-size problems. Some conclusions are also drawn on the interactions between various problem parameters and the performance of the heuristics. © 2007 Springer-Verlag London Limited