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    Stimulasi Perkembangan Motorik Halus Anak Usia 2-3 Tahun

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    . Patient satisfaction is a patient's level of feeling that arise as a result of the performance of health services obtained patients after comparing it to what is expected. Community and customer satisfaction is defined as purnabeli evaluation, where the perception of the performance of services selected alternative meets expectations or exceeds expectations before servicing. If performance can not meet the expectations, then there is dissatisfaction. Understanding of the dissatisfaction is more dominant than the customer satisfaction. In the case of dissatisfaction, the research was focused on dissonance and behavioral aspects of the complaint. Satisfaction measurement showed that attempts to measure the level of satisfaction of patients is not easy, as it attempts to obtain the information necessary to measure the level of satisfaction of patients will be faced with an obstacle cultural, namely the presence of a tendency for people who are reluctant or unwilling to express criticism, especially on health care facilities government property. The purpose of this study was to determine Overview Outpatient Satisfaction in Puskesmas Kedungwuni I Kedungwuni District of Pekalongan. This research is a descriptive study. In this study population was around the outpatients in the clinic Kedungwuni I Pekalongan by taking a sample of 100 respondents. Results of this study was the level of patient satisfaction outpatients is 69 respondents (69.0%) said they were satisfied, and 31 respondents (31.0%) are not satisfied
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