The susceptibility of management accountants to framing bias

PURPOSE : The emerging business partner role of management accountants (MAs) results in an increased requirement of MAs to make business decisions. Frame dependence cognitive biases regularly influence decisions made in conditions of uncertainty, as is the case in business decision-making. Consequently, this study aims to examine susceptibility of MAs to frame dependence bias. DESIGN/METHODOLOGY/APPROACH : A survey was conducted among an international sample of practising MAs. The proportion of MAs influenced by framing bias was analysed and compared to findings in other populations. Logistic regression was then used to determine whether MAs who exhibit a higher preference for evidence-based (as opposed to intuitive) decision-making are more susceptible to framing bias. FINDINGS : Despite a comparatively high preference for evidence-based decision-making, the prevalence of framing bias among MAs is comparable to that of other populations. A higher preference for evidence-based decision-making was found to only be associated with higher susceptibility to endowment effect bias. ORIGINALITY/VALUE : To the best of the authors’ knowledge, this is the first study to comprehensively examine framing bias for MAs as a group of decision-makers. Additionally, this study’s sample consists of practising MAs, and not only students.https://www.emerald.com/insight/publication/issn/2049-372Xhj2023Financial Managemen

Cloud computing : COBIT-mapped benefits, risks and controls for consumer enterprises

Thesis (MComm)--Stellenbosch University, 2012.ENGLISH ABSTRACT: Cloud computing has emerged as one of the most hyped information technology topics of the decade. Accordingly, many information technology service offerings are now termed as cloud offerings. Cloud computing has attracted, and continues to attract, extensive technical research attention. However, little guidance is given to prospective consumers of the cloud computing services who may not possess technical knowledge, or be interested in the in-depth technical aspects aimed at information technology specialists. Yet these consumers need to make sense of the possible advantages that may be gained from utilising cloud services, as well as the possible incremental risks it may expose an enterprise to. The aim of this study is to inform enterprise managers, who possess business knowledge and may also be knowledgeable on the main aspects of COBIT, on the topic of cloud computing. The study focuses on the significant benefits which the utilisation of cloud computing services may bring to a prospective consumer enterprise, as well as the significant incremental risks this new technological advancement may expose the enterprise to. Proposals of possible controls that the prospective consumer enterprise can implement to mitigate the incremental risks of cloud computing are also presented.AFRIKAANSE OPSOMMING: “Cloud computing” (wolkbewerking) het na vore getree as een van die mees opspraakwekkende inligtingstegnologieverwante onderwerpe van die dekade. Gevolglik word talle inligtingstegnologie-dienste nou as “cloud”-dienste aangebied. Uitgebreide aandag in terme van tegnologiese navorsing is en word steeds deur “cloud computing” ontlok. Weinig aandag word egter geskenk aan leiding vir voornemende verbruikers van “cloud”-dienste, wie moontlik nie tegniese kennis besit nie, of nie belangstel in die diepgrondige tegniese aspekte wat op inligtingstegnologie-spesialiste gemik is nie. Tog moet hierdie verbruikers sin maak van die moontlike voordele wat die gebruik van “cloud”-dienste mag bied, asook die moontlike inkrementele risiko’s waaraan die onderneming blootgestel mag word. Die doel van hierdie studie is om die bestuurders van ondernemings, wie besigheidskennis besit en moontlik ook kundig is oor die hoof aspekte van COBIT, in te lig oor wat “cloud computing” is. Die studie fokus op die beduidende voordele wat die benutting van “cloud computing”-dienste aan die voornemende verbruikersonderneming mag bied, asook die beduidende inkrementele risiko’s waaraan die onderneming blootgestel mag word as gevolg van hierdie tegnologiese vooruitgang. Voorstelle van moontlike beheermaatreëls wat die voornemende verbruikersonderneming kan implementeer ten einde die inkrementele risiko’s van “cloud computing” teë te werk word ook aangebied

Behavioural aspects that influence business decision-making by management accounting professionals

In their traditional role as ‘bean-counters’, ‘scorekeepers’ and ‘controllers’, management accountants were frequently excluded from operational decision-making. Criticism by operational managers about management accountants’ decisions-making behaviour included that management accountants preferred evidence-based decisions, as opposed to the intuitive decisions that were regularly required in the business management environment. However, the role of management accounting professionals are changing to that of business partner. The first aspect which the study investigated was whether management accounting professionals experienced an increase in their involvement in business-related decision-making, as suggested by their emerging business partner role. Psychology-related behavioural aspects, which may result in biased decision-making, play a definite role in decision-making behaviour where the use of intuition is required. A review of literature indicated that management accounting professionals were less comfortable with making intuitive decisions. Therefore, they could be particularly susceptible to decision biases related to the influence of behavioural aspects. Accordingly, the second aspect which the study investigated was the susceptibility of management accountants to the main behavioural decision biases related to the use of decision heuristics and the effects of frame dependence. A survey design was employed to investigate decision-making involvement and susceptibility to behavioural biases by means of an electronic questionnaire. Responses were received from an international sample of management accounting professionals, including members of the Institute of Management Accountants (USA) and the Chartered Institute of Management Accountants (UK). The responses were analysed quantitatively, using both univariate and multivariate statistics. The study extends the current body of knowledge by being the first to comprehensively investigate the presence of behavioural biases in the decision-making behaviour of management accounting professionals as a group of decision-makers, which is especially relevant due to their changing decision-making role in organisations. Additionally, contrary to many previous studies in the behavioural decision-making field, the study focused on an international, widely dispersed, sample of professionally employed decision-makers. The study also contributes to the debate on the conflict in findings regarding the prevalence of the changing role of the management accountant. The important findings of the study were as follows: · Management accounting professionals were involved in making business-related decisions. However, this involvement varied depending on the position in which a management accounting professional was employed, and the size of the company in which the professional was employed. The findings regarding the decision-making involvement of management accounting professionals also indicated that the promulgated business partner role was not as pervasive as suggested by most of the literature. · Management accounting professionals experienced an increase in business decision-making involvement. This experience was not as widespread as the literature on the business partner role suggests, and was more pronounced for professionals between 30 and 49 years of age, and those more amenable to using their judgement when making decisions. · Management accounting professionals were susceptible to frame dependence bias. The susceptibility of management accounting professionals to the biases of concurrent decisions framing, the certainty effect and the pseudo-certainty effect was similar to that of other populations. However, these professionals exhibited a lower susceptibility to loss aversion bias. Their susceptibility to mental accounting bias requires further investigation. · Management accounting professionals were also susceptible to heuristic-based bias. Their susceptibility was similar to that of other populations for the representativeness-related confirmation bias, as well as for the adjustment and anchoring heuristic-related bias. Management accounting professionals exhibited lower susceptibility than other populations to the biases of misconceptions of chance, misconceptions of regression to the mean, general overconfidence, and affect. However, they were more susceptible to overconfidence in performing difficult tasks than other populations. The findings could be of value to the management accounting profession in indicating that educational requirements existed for both the traditional and emerging roles of the management accountant. The study also initiated the research into the susceptibility of management accounting professionals to behavioural biases and paved the way for research and other actions aimed to debias the decision-making behaviour of these professionals.Thesis (PhD)--University of Pretoria, 2019.Financial ManagementPhDUnrestricte