Workgroup Diversity and Employees Work Performance: Insights into Lebanon

Purpose - The aim of the current study is to examine the relationship between workgroup diversity and employee work performance in Lebanon. Design-Methodology-Approach – The study used a sample of 187 employees from 18 service organizations in Lebanon that employ diverse workgroups, and a convenience sampling technique was employed as well. Nevertheless, the respondents were requested to designate their level of agreement or disagreement with a number of statements using 5 points Likert scale, which was divided into two sections, comprised of 57 questions. Findings - The results have shown that there was a significant and positive relationship between workgroup diversity and employees’ performance in terms of task performance, organizational citizenship behaviour, and creative performance. Specific details and practical implications are intoduced. Research limitations are recommendation are also presented

Transformational leadership and innovation at the Lebanese banking industry

Purpose: Transformational leadership (TL) has been recognized as one of the most important factor influencing innovation. It is argued that this style plays an essential role in developing the process, structure and climate for organizations to become innovative. This research aims to examine the impact of TL on two aspects of innovation namely product and process innovation. Design/Methodology/Approach: The quantitative and explanatory analysis was taken by using the Structural equations modeling (SEM) with AMOS 20 to examine the relationship between TL and innovation. Research data were collected through a survey method. The sample result was determined by the probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. Findings: The findings confirmed the importance of TL in enhancing innovation in banking sector. The main implication of the research highlights that individualized consideration is the most important predictor of product and process innovation followed by, inspirational motivation and idealized influence, respectively, whereas, intellectual stimulation has insignificant influence on product and process innovation. Practical Implications: Findings point to how transformational style of leadership produce better outcomes for the banks by mobilizing employees to engage in innovative products and processes. Originality/Value: These findings extends the understanding of the processes through which transformational styles of leadership stimulate innovation, and also highlight the benefits gained by cultivating more transformational styles of leadership to generate more innovative outcomes.peer-reviewe

The effect of transformational leadership on innovation : evidence from Lebanese banks

Purpose: Transformational leadership (TL) has been recognized as one of the most important factor influencing innovation. It is argued that this style plays an essential role in developing the process, structure and climate for organizations to become innovative. This research aims to examine the impact of TL on two aspects of innovation namely product and process innovation. Design/Methodology/Approach: The quantitative and explanatory analysis was taken by using the Structural equations modeling (SEM) with AMOS 20 to examine the relationship between TL and innovation. Research data were collected through a survey method. The sample result was determined by the probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. Findings: The findings confirmed the importance of TL in enhancing innovation in banking sector. The main implication of the research highlights that individualized consideration is the most important predictor of product and process innovation followed by, inspirational motivation and idealized influence, respectively, whereas, intellectual stimulation has insignificant influence on product and process innovation. Practical Implications Findings point to how transformational style of leadership produce better outcomes for the banks by mobilizing employees to engage in innovative products and processes. Originality/Value: These findings extends the understanding of the processes through which transformational styles of leadership stimulate innovation, and also highlight the benefits gained by cultivating more transformational styles of leadership to generate more innovative outcomes.peer-reviewe

Antecedents of Career Development Success: Insights into 10 years of Research

This paper intends to review a flow of previous literature on the antecedents of career development success over ten years, from 2008 to 2018. A systematic literature review has been employed to extract the constitution of literature. A total of 41 relevant articles have been extracted from 16 different top ranked journals. Drawing on the literature, a conceptual model is provided as a clear depiction of what has been studied. Specifically, dependent, independents, mediators, and moderators variables are determined. The systematic literature review identifies six main themes; leadership, organizational and individual commitment, talent management, human resources management practices, career management strategy, and learning and development, determining antecedents of career development success. Literature in this area have offered much attention to both of the Exchange Theory and the Social Learning Theory. The paper advances the career development literature by presenting one of the fewest attempt to systematically review antecedent of career development, with a conceptual framework

HUMAN RESOURCES MANAGEMENT PRACTICES AND EMPLOYEE ENGAGEMENT: KNOWN AND UNKNOWN ASPECTS IN THE LITERATURE

The relationship between Human Resources Management Practices (HRMP) and employee engagement has gained significant attention form scholars. Despite the importance of HRMP and its influence on employee engagement in the industry, little research has been done in terms of cultivating a systematic literature review in the subject area. Therefore, this paper aims to present a systematic literature review of articles based on forty highly ranked journals during the period of 1990 to 2017. The paper investigates the historical developments of Human Resources Management (HRM), HRMP, and employee engagement in order to present the conceptual evolvement and elaboration of the relationship between HRMP, and employee engagement. The literature highlighted that properly implementing HRMP influences employee engagement, and how this relationship positively affects the overall performance. In this term, a proposed framework is presented. Finally, the research limitations and avenues for future researchers are provided

Employee Personality Traits and Reactions to Psychological Contract Breach in the Lebanese Context

The aim of this paper is to examine the influence of employee personality traits on the response to a psychological contract breach within the Lebanese context. It specifically examines the influence of various typologies on job satisfaction, trust, loyalty, organizational commitment, and delves deeper into the result of having the psychological contract breached. A total of 30 comprehensive interviews were conducted in order to examine employee reactions to breach of the psychological contract, along with a qualitative analysis of their personality according to the Big Five personality trait model. The findings demonstrate that the concept of a “psychological contract” is not familiar within the Lebanese context. The relationship between one’s personality trait and the response to the psychological contract breach are also new concepts within the Lebanese context. The findings suggest that there is a strong relationship between employee personality traits and the response to the perceived psychological contract breach. For example, findings show that those who consider themselves to be extraverts and the neuroticisms have the most aggressive reaction to the breach of the psychological contract

Knowledge Sharing and Innovation at the Lebanese Banking Industry

Knowledge is considered the main critical resource for competitive advantage. By encouraging a knowledge‐sharing culture within service settings such as banks, the quality of service is enhanced and the opportunities for innovation is created. This research seeks to test the relationship between knowledge sharing (KS) and innovation. A quantitative and explanatory analysis was done by using Structural equations modeling (SEM) to investigate the effect of KS on process and product innovation. Research data were collected through a survey method. The sample result was determined through a probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. The findings confirmed the vital role played by KS in enhancing innovation. The main implications of the research emphasize that knowledge sharing is the most important predictor of process innovation followed by product innovation. The findings highlight how KS produces better outcomes for banks by mobilizing employees to engage in the innovation of products and processes. It is recommended that banks promote KS by establishing a suitable climate that helps employees to meet and communicate ideas effectively. This motivates them to get involve in process and product innovation, by stimulating them to look for novel ideas and adopt advanced technologies. These findings extend the understanding of the processes through which sharing knowledge stimulate innovation, and also stress on the benefits gained by cultivating knowledge sharing processes to generate more innovative outcomes

Knowledge Management and Business Performance

This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. An interview study spanning 222 informants in 38 countries was launched to collect data on KM expert views concerning the future research needs of the KM field. The value contribution of KM requires more research despite experts agreeing on the complexities involved in solving this challenge. Further research areas identified were related to the influence of KM to support business strategy, intellectual capital, decision-making, knowledge sharing, organizational learning, innovation performance, productivity and competitive advantage. The sample is dominated by European-based KM experts and the self-selecting sampling approach that was used by relying on the networks of each partner could have biased the structure of this sample. The recognition of the complexity to demonstrate the value contribution of KM could prevent practitioners from using over-simplified approaches and encourage them to use more advanced measurement approaches. The paper is unique, in that it reports on the views of 222 KM experts from 38 countries representing both academia and practice, on the issue of future research needs in terms of KM and business outcomes. As such it provides valuable guidance for future studies in the KM field and related subjects